NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
874 reports121,000 miles · Mar 13, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN DRIVING AS IF THE CRUISE CONTROL HAD BEEN ACTIVATED AND ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAIL…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN DRIVING AS IF THE CRUISE CONTROL HAD BEEN ACTIVATED AND ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 121,000.
NHTSA ODI #10451543
130,000 miles · Mar 13, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED AND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED AND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10451436
58,000 miles · Mar 13, 2012
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED BACKWARD AND CRASHED INTO A FENCE. THE CONTACT SUFFERED INJURIES TO THE BACK AND RIGHT LEG. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DROVE THE VEHICLE AND THE VEHICLE SUDDENLY ACCELERATED AGAIN. THE DEALER DIS…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED BACKWARD AND CRASHED INTO A FENCE. THE CONTACT SUFFERED INJURIES TO THE BACK AND RIGHT LEG. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DROVE THE VEHICLE AND THE VEHICLE SUDDENLY ACCELERATED AGAIN. THE DEALER DISCOVERED A DIRTY THROTTLE BODY AND HAD IT CLEANED. SINCE THE REPAIR, THE VEHICLE DID NOT EXPERIENCE ANY FAILURES. THE FAILURE MILEAGE WAS 58,000. ..UPDATED 03/21/12 *BF THE CONSUMER STATED HER VEHICLE SAT ON THE DEALERSHIPS PARKING LOT FOR 21 DAYS AND FORD DID NOT SEND AN INVESTIGATOR. UPDATED 03/23/12
NHTSA ODI #10451407
97,000 miles · Mar 6, 2012
Suspension
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THE COIL SPRING NEEDED TO BE REPAIRED. THE DEALER INFORMED THE …
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THE COIL SPRING NEEDED TO BE REPAIRED. THE DEALER INFORMED THE CONTACT THAT DUE TO THE AGE OF THE VEHICLE, THE DEALER COULD NOT REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN I.D. NUMBER 04V332000 (FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10450460
59,000 miles · Feb 10, 2012
Seat Belts
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER'S SEAT BELT WOULD NOT RETRACT. THE FRONT DRIVER'S SEAT BELT EXPERIENCED THE SAME FAILURE INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 99V250000 (SEAT BELTS:FRONT:ANCHORAGE), THAT MAY BE RELATED TO THE FAILURE. …
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER'S SEAT BELT WOULD NOT RETRACT. THE FRONT DRIVER'S SEAT BELT EXPERIENCED THE SAME FAILURE INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 99V250000 (SEAT BELTS:FRONT:ANCHORAGE), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10447435
Mileage unknown · Feb 10, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THERE WERE NO WARNINGS ON THE INSTRUMENT PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THERE WERE NO WARNINGS ON THE INSTRUMENT PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 86,000.
NHTSA ODI #10447396
135,000 miles · Jan 3, 2012
Power Train
I WAS GOING DOWN HE INTERSTATE WITH MY 3 KIDS WHEN MY CAR STOPPED ACCELERATING. IT ACTED LIKE IT WAS IN NEUTRAL, THE ENGINE WAS RUNNING AND THE RPM'S WOULD GO UP WHEN I PRESSED ON THE GAS PEDAL BUT IT WOULDN'T ACCELERATE ANYMORE. I HAD TO MERGE OVER 3 LANES OF INTERSTATE TRAFFIC TO GET TO THE SHOULDER AND LUCKILY GOT TO STOP BEF…
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I WAS GOING DOWN HE INTERSTATE WITH MY 3 KIDS WHEN MY CAR STOPPED ACCELERATING. IT ACTED LIKE IT WAS IN NEUTRAL, THE ENGINE WAS RUNNING AND THE RPM'S WOULD GO UP WHEN I PRESSED ON THE GAS PEDAL BUT IT WOULDN'T ACCELERATE ANYMORE. I HAD TO MERGE OVER 3 LANES OF INTERSTATE TRAFFIC TO GET TO THE SHOULDER AND LUCKILY GOT TO STOP BEFORE WE WENT OVER A BRIDGE! I HAD IT TOWED TO A SHOP AND THEY JUST CALLED TO TELL ME IT IS THE TORQUE CONVERTER AND THEY JUST REPLACED ONE A FEW WEEKS AGO. I LOOKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. *TR
NHTSA ODI #10442231
21,000 miles · Oct 27, 2011
Suspension
TL* THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND NOTICED THAT THE DRIVER SIDE OF THE VEHICLE SEEMED TO DROP DOWN TOWARD THE GROUND. THE CONTACT PARKED THE VEHICLE AND NOTICED THAT THE DRIVE AXLE WAS FRACTURED AT THE CV JOINT AND THE CONTROL ARM WAS BENT…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND NOTICED THAT THE DRIVER SIDE OF THE VEHICLE SEEMED TO DROP DOWN TOWARD THE GROUND. THE CONTACT PARKED THE VEHICLE AND NOTICED THAT THE DRIVE AXLE WAS FRACTURED AT THE CV JOINT AND THE CONTROL ARM WAS BENT ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
NHTSA ODI #10433011
57,213 miles · Sep 19, 2011
Steering
GOT OFF FREEWAY AND MADE TWO LEFT TURNS GOING DOWN STREET WITH A SLIGHT BEND TO THE RIGHT STEERING LOCKED SLIGHTLY TURNING TO THE RIGHT, CONTINUED TILL GOT OUT OF THE MIDDLE OF THE ROAD. SHUT OFF CAR AND RESTARTED TWICE BEFORE STEERING LOCK RELEASED. *TR *KB
NHTSA ODI #10426360
143,000 miles · Sep 14, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE WOULD STALL. THE SPEEDOMETER WAS INOPERABLE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE W…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE WOULD STALL. THE SPEEDOMETER WAS INOPERABLE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,000 AND THE CURRENT MILEAGE WAS 153,133. FORM RETURNED NO CHANGE ...UPDATED 04/30/12 *BF UPDATED 05/04/12
NHTSA ODI #10425478
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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