NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
19 reportsClear category filter130,000 miles · Nov 3, 2016
Engine And Engine CoolingStructure
MY AC UNIT BLEW OUT AND STOPPED WORKING THIS SUMMER, NOW THAT IT IS RAINY SEASON THERE IS A PUDDLE OF WATER ON THE FLOOR OF MY FRONT PASSENGER SEAT. OTHER PEOPLE HAVE HAD THIS ISSUE CALL REF NUMBER: 03V087000. COMPLAINT NUMBER: 10184014. I AM NOT SURE WHAT THEY HAVE DONE BUT IT RAINS IN WASHINGTON STATE AND MY CAR IS GOING TO…
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MY AC UNIT BLEW OUT AND STOPPED WORKING THIS SUMMER, NOW THAT IT IS RAINY SEASON THERE IS A PUDDLE OF WATER ON THE FLOOR OF MY FRONT PASSENGER SEAT. OTHER PEOPLE HAVE HAD THIS ISSUE CALL REF NUMBER: 03V087000. COMPLAINT NUMBER: 10184014. I AM NOT SURE WHAT THEY HAVE DONE BUT IT RAINS IN WASHINGTON STATE AND MY CAR IS GOING TO STINK. THE AC UNIT JUST UP AND STOPPED WORKING, AND THE PUDDLE OF WATER ONLY SHOWS UP WHEN IT IS RAINING. I AM UNCLEAR IF THIS PUDDLE GETS BIGGER WHY DRIVING BUT I WOULD ASSUME THAT AS LONG AS THERE IS RAIN FALLING ON THE VEHICLE, THAT IT IS GETTING INTO THE CAR. *TR
NHTSA ODI #10924151
162,000 miles · Mar 2, 2016
EngineService BrakesStructure
FRONT SPRING COIL IS BROKEN
NHTSA ODI #10839400
133,000 miles · Jul 1, 2014
SeatsStructure
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE SUPPORT BEAMS AND THE SUB FRAME WERE CORRODED. ALSO, THE CONTACT STATED THAT THERE WAS SEVERE CORROSION UNDER THE DRIVER'S SEAT. THE DEALER INFORMED HIM THE SEAT COULD FALL OUT AT ANYTIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE …
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE SUPPORT BEAMS AND THE SUB FRAME WERE CORRODED. ALSO, THE CONTACT STATED THAT THERE WAS SEVERE CORROSION UNDER THE DRIVER'S SEAT. THE DEALER INFORMED HIM THE SEAT COULD FALL OUT AT ANYTIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
NHTSA ODI #10607462
100,000 miles · Sep 28, 2013
StructureCrashInjury
MY SON WAS DRIVING ALL OF A SUDDEN THE CAR JERKED TO THE LEFT,RESULTING IN LOSS OF STEERING CONTROL AT 55 MPH CAR CRASH HIS GIRL FRIEND WAS AIRLIFTED, HE LEFT THE HIGHWAY WENT THRU A LADY'S YARD HITTING AND TOTALING HER CAR AND HITTING HER HOUSE,HIS GIRL FRIEND HAS 7 FRACTURED FACIAL BONES 3 CRACKED RIBS,AND POSSIBLY A BROKEN EY…
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MY SON WAS DRIVING ALL OF A SUDDEN THE CAR JERKED TO THE LEFT,RESULTING IN LOSS OF STEERING CONTROL AT 55 MPH CAR CRASH HIS GIRL FRIEND WAS AIRLIFTED, HE LEFT THE HIGHWAY WENT THRU A LADY'S YARD HITTING AND TOTALING HER CAR AND HITTING HER HOUSE,HIS GIRL FRIEND HAS 7 FRACTURED FACIAL BONES 3 CRACKED RIBS,AND POSSIBLY A BROKEN EYE SOCKET,HAD TO HAVE CAR TOWED,AFTER LOOKING AT THE UNDERNEATH OF CAR DISCOVERED THE FRAME HAD RUSTED THRU AND BROKE,THIS RESULTED TO A LOT OF PERSONAL DAMAGE AND SERIOUS INJURY. IS THERE ANY RECALL OR ANYTHING REPORTED FOR THIS TYPE OF PROBLEM PLZ RESPOND OF VITAL IMPORTANCE I HAVE SEEN OF FORDS PROBLEMS LIST THEIR WAS ONE OTHER ISSUE WITH THIS. *TR
NHTSA ODI #10545764
117,000 miles · Dec 26, 2012
StructureSuspension
SUBFRAME AND ROCKER PANEL RUST / ROT. *TR
NHTSA ODI #10490080
95,000 miles · Apr 26, 2011
Structure
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE IN FOR ROUTINE SERVICE, THE MECHANIC ADVISED HIM THAT THE SUB FRAME WAS SEVERELY RUSTED. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT HE WOULD NEED TO REPLACE THE COMPONENT BECAUSE IT COULD CAUSE THE DRIVER TO LOOSE CONTROL…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE IN FOR ROUTINE SERVICE, THE MECHANIC ADVISED HIM THAT THE SUB FRAME WAS SEVERELY RUSTED. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT HE WOULD NEED TO REPLACE THE COMPONENT BECAUSE IT COULD CAUSE THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. UPDATED 06/01/11*LJ UPDATED 1/18/2012 *LN THE CONSUMER REVIEWED OPTIONS AND REPLACED WITH SUITABLE NON RUSTED SUBFRAMES.* TR
NHTSA ODI #10397488
94,000 miles · Jan 15, 2011
Structure
THE FRAME UNDER THE FRONT OF MY CAR HAS ROTTED AWAY DUE TO ROAD SALT. I SEE FORD HAS A RECALL ON OLDER MODELS FOR THE SAME PROBLEM. LOSS OF STEERING OCCURRED WHEN THE FRAME LET GO. *TR
NHTSA ODI #10376755
110,000 miles · Aug 2, 2010
Structure
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE LARGE PLASTIC COMPONENT NEAR THE INSTRUMENT PANEL SEPARATED AND WAS CURLING UPWARD. THE PLASTIC WAS OBSTRUCTING THE CONTACT'S VIEW OF THE WINDSHIELD. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE.…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE LARGE PLASTIC COMPONENT NEAR THE INSTRUMENT PANEL SEPARATED AND WAS CURLING UPWARD. THE PLASTIC WAS OBSTRUCTING THE CONTACT'S VIEW OF THE WINDSHIELD. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000 AND THE CURRENT MILEAGE WAS 144,607.
NHTSA ODI #10346805
Mileage unknown · Oct 23, 2009
Interior LightingLatches/locks/linkagesService Brakes, Hydraulic
I JUST PURCHASED THIS VEHICLE FROM A CAR DEALER. SINCE I PURCHASE MY BOLTS TO THE BACK BRAKES CAME OUT. FRONT END IS MAKING NOISES ESPECIALLY WHEN TURNING THE WHEEL. BACK WINDOW IS READY TO BREAK OFF MISSING PASSENGER SIDE HINGE TO HOLD THE WINDOW IN PLACE. BRAKES SQUEAL. ELECTRICAL SYSTEM IS NOT WORKING PROPERLY FOR EXAMPLE THE…
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I JUST PURCHASED THIS VEHICLE FROM A CAR DEALER. SINCE I PURCHASE MY BOLTS TO THE BACK BRAKES CAME OUT. FRONT END IS MAKING NOISES ESPECIALLY WHEN TURNING THE WHEEL. BACK WINDOW IS READY TO BREAK OFF MISSING PASSENGER SIDE HINGE TO HOLD THE WINDOW IN PLACE. BRAKES SQUEAL. ELECTRICAL SYSTEM IS NOT WORKING PROPERLY FOR EXAMPLE THE POWER DOORS DO NOT UNLOCK, THE POWER SEAT DOES NOT ADJUST WHEN YOU PUSH THE BUTTON, THE TRUNK CAN NOT BE OPENED WITH THE KEY, THE DOORS HAVE TO BE UNLOCK MANUALLY. *TR
NHTSA ODI #10289514
Mileage unknown · Apr 18, 2008
Engine And Engine CoolingStructure
TL*THE CONTACT OWNS A 1999 FORD TAURUS. UPON INSPECTING THE VEHICLE AFTER IT WAS DELIVERED, THE CONTACT DISCOVERED THAT IT LOOKED AS IF IT HAD BEEN INVOLVED IN A CRASH. THE VEHICLE LEFT OIL STAINS ON THE DRIVEWAY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 86,560.
NHTSA ODI #10224909
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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