Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
6925–50K
8650–75K
7475–100K
64100–150K
22150K+
337 reports with mileage · 537 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
61 crash reports16 fire reports46 injury reports
What owners actually said
874 reports
85,000 miles · Feb 14, 2013
Service BrakesVehicle Speed ControlCrashInjury
WHILE DRIVING THE CAR AT A LOW SPEED, DEER RAN OUT IN FRONT OF ME AND I BRAKE TO STOP AND AT THAT TIME THE CAR SURGED AND ACCELERATED AT A HIGH SPEED WHICH CAUSED ME TO LOSE CONTROL OF THE CAR AND HIT A TREE HEAD ON. I PRESSED THE BRAKES AS HARD AS I COULD AND THE SPEED WOULD NOT DECELERATE. I SUFFERED A LARGE HEAD INJURY THAT R…
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WHILE DRIVING THE CAR AT A LOW SPEED, DEER RAN OUT IN FRONT OF ME AND I BRAKE TO STOP AND AT THAT TIME THE CAR SURGED AND ACCELERATED AT A HIGH SPEED WHICH CAUSED ME TO LOSE CONTROL OF THE CAR AND HIT A TREE HEAD ON. I PRESSED THE BRAKES AS HARD AS I COULD AND THE SPEED WOULD NOT DECELERATE. I SUFFERED A LARGE HEAD INJURY THAT REQUIRED 54 STAPLES TO CLOSE THE WOUND. I SPENT OVER A WEEK IN THE HOSPITAL, INCLUDING AN ICU STAY. THIS CAR IS DANGEROUS AND IS CAUSING INJURIES AND POSSIBLE DEATHS. *TR
NHTSA ODI #10498177
117,000 miles · Dec 26, 2012
StructureSuspension
SUBFRAME AND ROCKER PANEL RUST / ROT. *TR
NHTSA ODI #10490080
98,000 miles · Nov 7, 2012
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 2 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A PILLAR ON THE SIDE OF A BUILDING. THE DRIVER SUSTAINED MINOR I…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 2 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A PILLAR ON THE SIDE OF A BUILDING. THE DRIVER SUSTAINED MINOR INJURIES TO HER NECK AND SHOULDERS. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO THE CONTACTS HOME AND WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 98,000.
NHTSA ODI #10483636
89,000 miles · Sep 10, 2012
Suspension
DRIVING AT LOW SPEED MAYBE 25 MPH. WHEN REAR COIL STRUCT ASSEMBLY WENT BAD. COULD THIS BE A MANUFACTOR DEFECT? *TR
NHTSA ODI #10474584
167,000 miles · Jul 31, 2012
Air BagsCrashInjury
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A DEER CROSSED IN FRONT OF THE VEHICLE AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF INJURIES. TH…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A DEER CROSSED IN FRONT OF THE VEHICLE AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONDITIONS OF THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER ALSO WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 167,000.
NHTSA ODI #10468471
78,100 miles · Jul 24, 2012
Tires
MICHELIN HYDROEDGE HAVE DEVELOPED CRACKS IN BOTTOM OF ALL TREADS WITH ONLY 37,000 MILES ON A 90,000 MILE RATED TIRE. THEY DO NOT HAVE SIDEWALL WEATHER-CHECKING SO IT IS NOT A WEATHER OR CHEMICAL ISSUE. MICHELIN WAS ASKED TO PAY FOR AT LEAST 50% OF REPLACEMENT COST BUT THEY REFUSED. THERE IS ONLY 40% OF THE MILES USED ON THIS S…
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MICHELIN HYDROEDGE HAVE DEVELOPED CRACKS IN BOTTOM OF ALL TREADS WITH ONLY 37,000 MILES ON A 90,000 MILE RATED TIRE. THEY DO NOT HAVE SIDEWALL WEATHER-CHECKING SO IT IS NOT A WEATHER OR CHEMICAL ISSUE. MICHELIN WAS ASKED TO PAY FOR AT LEAST 50% OF REPLACEMENT COST BUT THEY REFUSED. THERE IS ONLY 40% OF THE MILES USED ON THIS SET OF $600 SET OF TIRES. THE LOCAL DEALER SAID HE WOULD REPLACE WITH A DIFFERENT STYLE FOR $450, WHICH I DID. MICHELIN OWES ME $150. *TR
NHTSA ODI #10467266
70,000 miles · May 8, 2012
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BRAKE LINE FRACTURED. THE CONTACT WAS ABLE TO CRUISE TO A STOP SAFELY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE BRAKE LINE WAS REPAIRED. THE MECHANIC STATED THAT THE BRAKE LINE WAS CORRODED. THE FAILURE AND CURRENT MILE…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BRAKE LINE FRACTURED. THE CONTACT WAS ABLE TO CRUISE TO A STOP SAFELY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE BRAKE LINE WAS REPAIRED. THE MECHANIC STATED THAT THE BRAKE LINE WAS CORRODED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
NHTSA ODI #10457780
200,000 miles · Apr 20, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THERE WAS SMOKE RISING FROM THE FUSE BOX UNDER THE INSTRUMENT PANEL. THE CONTACT SAFELY EXTINGUISHED THE FIRE AND DID NOT NOTIFY POLICE. THERE WERE NO INJURIES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOT NOTIFIED. THE F…
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TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THERE WAS SMOKE RISING FROM THE FUSE BOX UNDER THE INSTRUMENT PANEL. THE CONTACT SAFELY EXTINGUISHED THE FIRE AND DID NOT NOTIFY POLICE. THERE WERE NO INJURIES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #10455874
86,000 miles · Mar 28, 2012
Steering
I BOUGHT THIS 1999 FORD TAURUS IN 2011. I HAD TO HAVE THE POWER STEERING RACK REPLACED DUE TO IT LEAKING. ONCE THIS GOT REPLACED THE CAR BEGAN TO IDLE REALLY REALLY BAD WHEN THE AC OR HEATER WAS TURNED ON, THIS WOULD ALSO SOMETIMES OCCUR JUST SITTING AT A LIGHT WITH NOTHING ON. IT WOULD ALSO HAPPEN IN REVERSE SOMETIMES STALLING …
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I BOUGHT THIS 1999 FORD TAURUS IN 2011. I HAD TO HAVE THE POWER STEERING RACK REPLACED DUE TO IT LEAKING. ONCE THIS GOT REPLACED THE CAR BEGAN TO IDLE REALLY REALLY BAD WHEN THE AC OR HEATER WAS TURNED ON, THIS WOULD ALSO SOMETIMES OCCUR JUST SITTING AT A LIGHT WITH NOTHING ON. IT WOULD ALSO HAPPEN IN REVERSE SOMETIMES STALLING THE CAR. I HAVE PUT OVER 2000 INTO THE CAR TO TRY AND FIGURE IT OUT. I CAME ACROSS THE 2005 FORD FREESTYLE THAT IS HAVING THE SAME ISSUE THAT IS BEING INVESTIGATED KNOW. I HAVE REPLACED THE IDLE AIR CONTROL VALVE, MASS AIR FLOW SENSOR, CPU, THROTTLE POSITION SENSOR, POWER STEERING POSITION SENSOR, CAM SHAFT POSITION SENSOR, ALTERNATOR, POWER STEERING RACK, AND THERE ARE A FEW OTHER THAT I WILL NEED TO FIND THE RECEIPTS FOR. THIS IS A VERY UNSAFE ISSUE BECAUSE IT HAS ALMOST CAUSED SEVERAL ACCIDENTS WHEN I WAS DRIVING AND ALSO MY FATHER IN LAW. IT SOMETIMES WILL HAPPEN RIGHT AS YOU ARE COMING TO A STOP SO IT JUMPS AND YOU ALMOST DON'T HAVE TIME TO STOP. I AM VERY FRUSTRATED WITH THE ISSUE AND AM GETTING READY TO SELL THE CAR. I HAVE TAKEN TO SEVERAL FORD DEALERS AND HAD THEM LOOK AT IT AND SEE WHAT WAS HAPPENING BUT COULD NOT FIND ANYTHING WRONG. THEY TOLD ME THEY HAD ISSUES WITH ALL OF THESE PARTS SO I REPLACED. BUT TO MY SURPRISE I AM STILL HAVING THE SAME ISSUE. IT ONLY HAS 94,000 SO VERY LOW MILES FOR THE YEAR. I HAVE A CHILD ON THE WAY AND CANNOT HAVE A VERY VERY UNSAFE VEHICLE. *TR
NHTSA ODI #10453384
Mileage unknown · Mar 16, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT WAS DRIVING 25 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 142,218.
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
1999 Ford Taurus Problems, Complaints & Recalls | Skip That Year
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