2023 Ford Maverick Hybrid

The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.

Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.

The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the taillight detached from the taillight housing. The contact stated that the taillights were set a quarter of an inch away from the housing and when the vehicle was driven over a bump, the taillights detached from the housing. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special program. The vehicle was not repaired or inspected by an independent mechanic or the dealer. The manufacturer was made aware of the failure and two cases were filed. The vehicle was taken to the dealer. The failure mileage was approximately 200.

The contact owns a 2023 Ford Maverick. The contact stated the check warning engine light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the exhaust gas recirculation (EGR) valve sensor had failed. The sensor inside the valve failed due to condensation getting into the valve and short-circuiting the sensor. The EGR valve sensor had been replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 44,000.

Car was shuddering and vibrating on acceleration brought to dealership and was told I needed front axles with 16k on odometer . It took over a month to get parts and the dealership was kind enough to give me a car while Parts came in. These new parts are Likely also faulty as the vibrations are starting again under acceleration .The car now has 29k I will be bringing the car in again soon for other recalls and repair but this shouldn’t be happening . Heaven knows what other damage is being done . We need a part redesign and a recall asap . Thanks