Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 30 of 261 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports1 fire reports3 injury reports
What owners actually said
261 reports
Mileage unknown · Aug 12, 2023
Electrical SystemExterior Lighting
We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit…
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We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit for RR window gets 12V, either way you push or pull switch. Should only get power one way. Unsure of cause. Will need further diag. Got window to roll up.” 24 July 2023. RR passenger door lock stopped working/stopped functioning. RR door would not lock when key pushed. 29 July 2023 . Dome light/running lights/headlights stopped working. they then would function intermittently. 1 Aug 2023. Took truck to Kimber Lake Ford in Pine River MN. Had Oil changed. They checked for computer codes but nothing came up. They suspected it might be the central computer. Didn’t have time to do more than that. 11 August -bluetooth connection malfunctioned. could not get a plugged in phone synch with music or phone calls. 11 August. called Folsom Lake Ford for appt on 24 August. .
NHTSA ODI #11538114
Mileage unknown · Aug 9, 2023
Engine
Vehicle will not accelerate faster after stopping. Runs at less than 5 mph for 3-4 minutes and will accelerate afterwards. If stop again it will continue stalling during acceleration. Very unsafe in traffic. Rear end collision would take place as the driver id that vehicle is not aware of the stalling.
NHTSA ODI #11537406
Mileage unknown · Jul 13, 2023
Engine
When I am driving my car and the car goes from the gas engine to the electric engine (at slow speeds. Usually under 40mph) the steering wheel and car will shack or vibrate. Sometimes really violently or sometimes just a little. Now my car makes a really bad rattling sound like metal is bouncing around. Ford saids it’s normal. I …
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When I am driving my car and the car goes from the gas engine to the electric engine (at slow speeds. Usually under 40mph) the steering wheel and car will shack or vibrate. Sometimes really violently or sometimes just a little. Now my car makes a really bad rattling sound like metal is bouncing around. Ford saids it’s normal. I have driven other hybrid and never experienced this to this extent. It was scary at first. I thought something happened to my car or I hit something.
NHTSA ODI #11532015
Mileage unknown · Jul 9, 2023
Service Brakes
Whenever I press the brake pedal the brakes GRAB. It is not smooth, and is very uncomfortable, and even dangerous!
NHTSA ODI #11531164
1,500 miles · Jul 5, 2023
Engine
The contact owns a 2023 Ford Maverick. The contact stated while driving 80 MPH, the transmission inadvertently shifted into neutral(N) and the vehicle lost motive power. Additionally, the instrument panel lights flickered. The contact related the failure to NHTSA Campaign Number: 23V380000 (Engine). The vehicle was not diagnosed…
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The contact owns a 2023 Ford Maverick. The contact stated while driving 80 MPH, the transmission inadvertently shifted into neutral(N) and the vehicle lost motive power. Additionally, the instrument panel lights flickered. The contact related the failure to NHTSA Campaign Number: 23V380000 (Engine). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,500.
NHTSA ODI #11530453
Mileage unknown · Jul 5, 2023
Engine
Engine shudders when switching from gas to electric mode. The sound is terrible and only started recently. The 2022 model apparently has the same problem. Sounds like running over a rumble strip. Concerned it may shut off while driving or otherwise. Happens at idle and while driving.
NHTSA ODI #11530441
Mileage unknown · Apr 19, 2023
Electrical System
Dead battery
NHTSA ODI #11517780
Mileage unknown · Apr 7, 2023
Visibility/wiper
Just took delivery of this new vehicle. The windshield is pitted and this leads to difficulty in cleaning the windshield with the wiper fluid and wipers as a result of the increased surface area and surface roughness. In addition, when the sun is low in the sky visibility is affected by the pitting causing excess refraction.
NHTSA ODI #11515924
Mileage unknown · Apr 4, 2023
Service Brakes
Brakes of 2023 Ford Maverick Hybrid are grabby when attempting to slow down to below 6-10 mph , especially when the roads are wet. Even with slight wetness on the ground, the brakes behave like this, leading to unpredictable stops and jumping of vehicle in common scenarios such as drive-thrus, stop-and-go traffic, and parking lo…
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Brakes of 2023 Ford Maverick Hybrid are grabby when attempting to slow down to below 6-10 mph , especially when the roads are wet. Even with slight wetness on the ground, the brakes behave like this, leading to unpredictable stops and jumping of vehicle in common scenarios such as drive-thrus, stop-and-go traffic, and parking lots. Local Ford dealer attempted to replicate the issue when it was sunny and dry and was unable to do so. As such, they refuse to do any further testing and are saying that "this is how the hybrids are". I will visit the dealer again when it is rainy.
NHTSA ODI #11515490
Mileage unknown · Apr 2, 2023
Service Brakes
The brakes sporatically cause you to jerk to a stop when you are all almost completely stop (under 5MPH). This is a dangerous issue when in heavy commuter traffic as the following vehicle may not be prepared for what is a complete emergency stop while other traffic continues to flow at slow speeds. Ford has released numerous T…
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The brakes sporatically cause you to jerk to a stop when you are all almost completely stop (under 5MPH). This is a dangerous issue when in heavy commuter traffic as the following vehicle may not be prepared for what is a complete emergency stop while other traffic continues to flow at slow speeds. Ford has released numerous TSBs to fix this issue but none of them have truly fixed the problem.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Ford Maverick Hybrid Problems, Complaints & Recalls | Skip That Year