2023 Ford Maverick Hybrid

[XXX] On [XXX] my wife and were traveling on [XXX] at interstate speeds and after traveling for about 55 minutes with no issues. The vehicle suddenly lost power and a lot of warning lights came on. We were unable to accelerate and quickly pulled to the shoulder. [XXX] is very busy and dangerous. It would not move forward while in drive and pushed on accelerator it would not accelerate. We called with Ford Pass for a tow. They towed it to Dickson TN Ford dealership and it is still there. They were to call us once they found out the issue. Been there now 6 days no call as yet from them . Very frustrating, vehicle with 16 K miles and only had a bit over a year and now more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.

Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.

Approximately around [XXX] a.m, [XXX], I was on my way to on the [XXX] . I was going driving around 75-78 mph when all of sudden my 2023 Maverick drop in speed and power suddenly. I looked at my dashboard and saw mph dropped to around 50. I had no knowledge of what was taking place at the time. I tried to press my acceleration pedal and the mph still was dropping, so I managed to get over to the far right lane so I could get to the shoulder. During this event several warning lights flashed, such as check engine soon, crash assist not available, power train malfunction ect. I turned the vehicle off and back on - it still had the same messages- I managed to drive the 5-10miles I had left on my route to work @ 33mph. Once at safe location I contacted a tow truck to haul my vehicle to Hennessey Ford for diagnostic and answers. I've never had any of these issues to take place since owning my truck. Never experienced Loss of power ever in my life. This is truly a event that has left me stunned and wondering will this truly be taken care of and addressed. It's a constant reminder in my head and and it also has prompted me to thank God for my life as well as others because if I hadn't left home to go to work about 30mins earlier than normally due to the traffic which would be pretty thick I may not be here today to tell this story, because there was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the vehicle will suddenly flash a message about gear selection being unavailable until speed is reduced, followed by error messages about collision-assist disabled, ESC disabled, hill-start assist disabled, and service messages. Check engine light and service lights also come on. No response to throttle inputs, once vehicle decelerates to around 1-2 mph electronic parking brake is automatically applied leading to an abrupt stop. Parking brake can then be removed and vehicle put back into drive, however all drive mode selection is disabled and again there is no response to throttle inputs - truck will accelerate on its own up to above 30 mph (do not know top speed as all areas this occurred were 30mph or less, had to ride brakes to maintain speed limit as vehicle was attempting an uncontrolled/uncommanded acceleration). This has happened 3 times, and first occurrence happened after recalls 23E07, 23E09, and 23C41 were completed. Any attempts to clear faults or exit this limp mode condition fail unless the vehicle is turned off and allowed to sit for 5-10 minutes, at which point faults still remain in system however vehicle is no longer in limp mode with functionality now restored to previously disabled systems. Recorded faults from last occurrence on April 05 2024: SOBDMC DTC U1011:86-AF SOBDMC DTC U1028:00-26 PCM DTC U1010:00-AF OBDII DTC U1011-P ABS DTC U0401:00-2F ABS DTC U0131:00-2E ACM DTC U0255:00-28 IPMA DTC U0418:86-AF In my situation all 3 failure events occurred in a low-traffic, low-threat environment. 1st happened when turning onto a 30 mph road and accelerating in low traffic, able to safely pull over. 2nd happened when turning out of my driveway and began to accelerate, again able to safely pull over. 3rd happened when leaving spot in parking lot, able to safely pull over into another spot.

Vehicle lost power while driving at highway speed. Pulled over and restarted vehicle. Vehicle proceeded to accelerate without driver input. Multiple warning lights/systems activated including: POWERTRAIN MALFUNCTION / REDUCED POWER; SERVICE ENGINE SOON WARNING; PRE-COLLISION ASSIST NOT AVAILABLE. Similar to issue described in NHTSA Campaign Number: 24V267000

While Driving on I-79 on Friday April 12th around 3pm my Ford Maverick would not accelerate when I pushed the gas pedal. I attempted to pass a tanker truck and as I pushed the gas pedal nothing happened. No acceleration whatsoever. As I looked down at the instrument panel I do not recall if any dashboard light lit up. I quickly pulled over on to the left hand shoulder of the interstate as I had an SUV barreling down on me from behind during the rain storm. I turned the engine off and waited about a minute before restarting the engine. It worked fine after that. I had it on the interstate since then and had no issues with it. I am on a Ford Maverick message board and many other owners have had similar problems.

I had just driven roughly 30 freeway miles on my way home and the truck suddenly flashes a barrage of errors, ESC fails, gear selection at low speed message, hill assist disable, pre-collision assist disabled, ABS light is on, MIL is on, service wrench is on, and drive mode selection is disabled. My truck lost all response to gas pedal, slows down and then slams on the parking brake at like 1-2 mph. I shut it down, started it back up. I had no gas pedal input. The truck self-accelerates up to 30-35 mph. I don't know at which speed it would've stopped accelerating because because the speed limit was only 30 mph. I ended up just riding the brakes to keep the speed down for 3/4 mile so I could get home. I went to reverse into my space at home and the truck was self accelerating in reverse as well. Normally it just rolls back slowly, but this truck was really moving. I abandoned the idea of backing in because I was scared it would just drive itself into the wall. I will not go back out on the roads in Los Angeles driving this vehicle until this is fixed, I would knowingly be putting my life and others lives in serious danger. I was fortunate that I had read about this happening in the past few weeks to several other Maverick owners who have had this problem, so I was aware of what was happening when it started and was only going about 30 mph and there wasn't much traffic around because it was a rainy night. This would've been horrifying if I were on the freeway or in moving traffic, which has happened to others. According to what I've found on the internet, this issue it is a result of some bad software installed in a recent recall. I had the recall done on [XXX] when I had an oil change. Not sure if this is appropriate but this is a reddit thread from a month ago with a bunch of other drivers that have had this happen: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving down the road at approximately 35-40mph, the accelerator pedal stopped working and a variety of warning messages and lights popped up on the dash. Some of those messages included "gear selected will engage at low speed", "powertrain system fault", and "pre-collision assist not available". Because the vehicle suddenly became undriveable, it rolled to a stop in the middle of the road. After coming to a stop, I put it in park (I may have restarted the vehicle, but am not entirely sure) and I was able to get the vehicle off the road, albeit with reduced power. Warning messages and lights (check engine, wrench) remained on the dashboard. There were no warning signs prior to this happening The vehicle was towed to a local Ford dealership and has been there for 13 days. I have not heard from them about identifying the problem. The uploaded photo is a screenshot on my phone of the warning messages through my FordPass app.

A couple of weeks after getting some software (or maybe firmware?) recalls done on my Ford Maverick my husband and I were driving down a semi-residential street. Suddenly the car went into limp mode and flashed a bunch of lights on the dash. So the car was limping along, but when my husband took his foot off the brake, the car started accelerating on its own. The car would brake when he hit the brakes but the second he lifted his foot off the brakes the car would start accelerating to about 40 mph. We were only a couple miles from our house, and we were able to get home safely, semi-careening our way there. Luckily there weren't any kids playing in the street (there often are) or any pedestrians crossing somewhere unexpectedly. The next day, my husband took the truck to the Ford dealership and told them about what had happened. He told them about how it went into limp mode and then accelerated by itself. They had the truck for basically the whole work day, and then brought it back. They said they couldn't recreate that failure so they cleared the codes, and told us to bring it in if it happened to them. When we got the documentation from the service it said that all they did was clear the codes. And they did NOT document ANYWHERE that we had reported that it had accelerated on its own. That night we found a Reddit thread that had lots of other people reporting the same failure and no satisfactory explanation was given, and, like us, none of them was certain that the issue had been "fixed." I'll upload the documentation they gave us, but again it's what they did NOT document that caused the most concern.