2023 Ford Maverick Hybrid

This vehicle has chronic clicking when turning , when taken to a mechnanic i was informed the CV Axles both were torn and that it was a common issue for the 22 ford mavericks and they issue replacements for free. However when it comes to this they don’t cover it. The issue is still present and left untreated could be a dangerous issue.

Vehicle information: Ford Maverick 2023 Hybrid, with roughly 37,000 miles, observed failure on [XXX]. The failed component/system is the A/C evaporator condensation drain system. The drain line became clogged, which I believe is a critical defect in either the design, component, or construction of the drainage system. The lack of a fail-safe in this system, instead of draining water outside of the vehicle, the condensation backed up and leaked directly into the vehicle's cabin onto the driver and passenger side footwells. The vehicle is currently at the dealership (Windward Ford), undergoing diagnosis/repair, and available for inspection upon request. The pooling of a large volume of water on both the driver and passenger side floorboards to include the path of where the water originates as it collects at the footwell, creates an unreasonable risk of safety failure due to the proximity of critical electrical systems; fire/short circuit risk, loss of vehicle control due to damage to electronic modules from water intrusion, as well as health hazard with prolonged saturation of pores material resulting to mold and mildew growth. The issue has been reproduced at the dealership (Windward Ford), and confirmed that the issue is an A/C evaporator drain clog, causing the leak, and the carpet and interior padding were saturated, requiring extensive cleaning and replacement. The failed component/system has been inspected by technicians at the dealership. The diagnosis and repair estimates are on file with the dealership. There were no warning lamp indicators or messages, just the damped smell, which was noticed a few weeks prior to the visual indicator of a water puddle in the floorboard. The odor is a direct result of the ongoing, hidden water leak and saturation of the carpet, indicating a slow, chronic problem caused by the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At approximately 37,000 miles, the CV axles on my 2023 Ford Maverick Hybrid required replacement due to premature wear. Now, at around 62,200 miles, the vehicle is experiencing excessive vibration and shaking during acceleration, particularly noticeable at moderate to high speeds. This issue appears to be related to the powertrain or suspension system and may indicate a recurring or unresolved problem with the CV axles or associated components. The vibrations are severe enough to affect vehicle control, especially during lane changes or merging onto highways. When accelerating to merge into highway traffic, the vehicle shakes and vibrates so profusely that it feels like the car is going to shake apart. This makes it difficult to accelerate normally and safely, putting both the driver and surrounding vehicles at risk. The shaking could lead to loss of traction or steering instability, increasing the likelihood of an accident. This issue has been widely reported by other Ford Maverick owners and has been a frequently discussed problem in forums and owner communities for over a year. Despite its prevalence, there appears to be no long-term fix other than replacing the CV axle assembly with the same OEM part, which may be the root cause of the problem. That is why I feel it is important to bring this to your attention — it is a known issue with no real correction, and it continues to affect vehicle safety. No warning lights or messages appeared prior to the onset of the problem. The component is available for inspection upon request.

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system.   This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.

I was feeling a shaking throughout while driving. I took it into the dealership to have it looked at as it is a fairly new vehicle with less than 25k miles on it. They informed me that both of the CV Axles had gone out and were replaced. I was so shocked as those are supposed to last a fairly long time on a vehicle. I researched and it appears several Maverick owners have experienced the same thing, with some stating they be gone out twice before 34k miles and some as early as 10k miles. When I asked if it was a good thing I brought it in, the advisor told me absolutely it was as it is a huge safety issue if left unfixed. There were no warning lights for it nor any recall for it. I most certainly believe there needs to be something done about this.