2023 Ford Maverick Hybrid

I have an issue where my Ford Maverick sometimes, randomly will be nudging, surging, or pulsing forward (I'm not sure how to describe it) despite your foot being on the brake. It occurs most often on cold mornings, when you first start the truck, have your foot on the brake and shift from park to drive, before you release the brake (take your foot off the pedal) you notice the truck is going: bump bump bump bump bump, like a forward nudge push forward. Even though this has mostly occurred first thing in the morning it has occurred at other times while stopped at a red light, stopped in front of a pedestrian crosswalk, and stopped in front of school + children. It's really concerning the despite having your foot on the brake the truck is still trying to lurch forward.

The truck shudders when turning off the ICE and switching to electric. It has progressively gotten worse since around 5000 miles. Group research on online forums suggests this is the damper on the flywheel. Because it's progressively getting worse, even at 8000 miles, I am concerned it will leave me stranded when the whole transmission blows apart. It makes an awful noise that sounds like grinding when the shuddering occurs. It does not happen every time the engine turns off, but the entire transition between electric and ICE is extremely rough.

When I am driving my car and the car goes from the gas engine to the electric engine (at slow speeds. Usually under 40mph) the steering wheel and car will shack or vibrate. Sometimes really violently or sometimes just a little. Now my car makes a really bad rattling sound like metal is bouncing around. Ford saids it’s normal. I have driven other hybrid and never experienced this to this extent. It was scary at first. I thought something happened to my car or I hit something.

The contact owns a 2023 Ford Maverick. The contact stated while driving 80 MPH, the transmission inadvertently shifted into neutral(N) and the vehicle lost motive power. Additionally, the instrument panel lights flickered. The contact related the failure to NHTSA Campaign Number: 23V380000 (Engine). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,500.