2023 Ford Maverick Hybrid

Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen

Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.

On 1028/24, driving at approximately 55 mph in the right lane of a local highway, the front collision braking system engaged almost totally stopping my vehicle. There were no vehicles, animals, nor pedestrians in front of my vehicle. I was able to pull to the shoulder. The collection detection icon appeared on the screen, as well as the check engine light, and the wrench. Then a message saying collision warning system unavailable, then service vehicle immediately. The drive gear dial remained in drive (D) position and was flashing. From there, with my warning light activated, I was able to get the vehicle to go up to 25 mph in order to drive to the Ford dealership nearby. I was told by the service department that they operate on appointments only, I would "try to look at it soon." The Ford Pass App states a powertrain malfunction, pre-collision assist not available, and service engine soon warning. Even if the system resets itself when vehicle turned back on, it is totally unsafe to drive in traffic not knowing if these systems will unexpected fail again, causing an accident and injury. I understand that this problem has occurred with other drivers on this model in the recent past.

I have just recently bought a brand new truck, a hybrid model. Not a single mile on it when I purchased it, and I strongly feel that I almost died or caused an accident, completely not my fault but the truck’s fault. This has happened on 3 separate occasions. The first two times, as I was driving up the highway on a mountain road, I lost power, but just kind of chalked it up to maybe the fuel sloshing around, and no other vehicles were around me. The third time, I was returning home from work, on a busy 4-lane highway that goes across the pass and over the mountains, I was in the left lane, a semi truck was to my right, and a semi truck was behind me, we were passing the slower truck that was on the right, and I was traveling at around 55 mph, the truck completely shut off and was flashing red at me to pull to the side of the road. I lost all power, the steering, gas, and everything was not working. I need to mention that I was in front of semi truck, a larger truck that cannot stop on a dime, so he had to swerve to miss me, as I did not have control of the truck. The slower truck went by me and there was a another pickup truck behind him, and there was a little bit of a gap between them, so I jerked the wheel over and drove into the ditch. It was absolutely frightening, and kind of switched something in my head that I was very close to causing a large crash and maybe a death, of myself or someone else. I was in the ditch and the truck would not start back up. Nothing worked. To add to that, I was in a spot of the mountains that I do not get cell phone service. So I popped the hood and just sat there trying to turn the ignition and start the vehicle. 30 minutes passed and I slammed the hood and got back inside the truck and this time the truck turned over, but it said it was running on electric only, and the check engine light was, so I was able to limp home which was about 30 miles away, driving 20-30 mph. It sent the codes to my phone and I contacted the dealer.

On 7/27/24 I was driving my 2023 Ford Maverick Hybrid with approximately 17,500 miles on the New York State Thruway @ approximately 70 mph. All of a sudden without warning the vehicle lost propulsion power. All types of warning lights appeared on the dashboard and the vehicle slowed down to 35mph. I could not control the acceleration or speed of the vehicle with the gas pedal. The vehicle stayed at 35 mph unless I applied the brakes. I was able to exit the interstate several miles down the road and have the vehicle towed to the nearest Ford dealer. This vehicle malfunction caused an extremely dangerous situation as I was almost rear ended several times by vehicles approaching from the rear that were not aware of my lack of ability to keep up with the flow of traffic. Ford repaired the vehicle 3 days later. When I was at the dealer picking up the car I was informed this is a very common problem with the Hybrid model. This needs to be corrected before someone is killed because of this common malfunction.

I have a 2023 For Maverick hybrid pickup. While driving on the highway at about 70-75 miles an hour, the engine abruptly shut off. I had to carefully make my way to the shoulder while cars zipped by. Scary and very unsafe. My wife was hysterical and does not want to ride in the truck anymore. Once stopped at shoulder, I turned the ignition to the off and on positions several times. The gas engine would not crank. Three or four messages scrolled on the screen: "Service engine immediately," "Pre-collision assist not available," and others I don't exactly remember. When I would turn the ignition to on, the electric engine would start but when I accelerated in Park, the gas engine did not accelerate, not did it work in Reverse, Neutral or Drive. I was able to limp off the highway about 30 miles and hour under what I presume was electric battery power with my hazard flashers on and park at a gas station. I had to have the truck towed to the dealer on a Saturday night at a cost of $400.00 and leave it for repairs. The Service Department told me the truck was not giving any error codes and they were trying to get further guidance from Ford. They required extensive driving and time to input and test Ford updates. The final result was that they were not able to verify any issues after performing additional PCM updates. I was advised they are all done and will deliver the truck tomorrow Wednesday. However, they still don't know what caused the power failure. I have seen numerous similar incidents being posted about on the Internet.

[XXX]: Driving to work on the highway during rush hour. My vehicle started slowing down and wouldn't go out of neutral. The instrument panel lit up and the display panel brought up collision ahead. A lot of other codes and things popped up as well. I avoided being hit by a semi truck and was able to pull over to the shoulder. I turned my vehicle off and on. The vehicle went into drive and i to got it off the highway. It was in limp mode after that. I tried turning the vehicle off and on several times, and to no prevail. I called a tow truck to have them take it to the dealership. Keep in mind that this happened so fast and I was more worried about getting out of the way to avoid a collision. To hear that this is a recall is ridiculous. I drive with kids in the backseat, and I will never feel comfortable driving this vehicle again! I waited 9 months to get the maverick and I've had nothing but issues. Under 5k miles, I had a code pop up saying they detected air in the engine compartment. I was on the road trip to Canada at the time. I spent my vacation worrying if I was going to make it home. Luckily I did and it needed an "update". 2 other times, my left blinker failed. When it failed, my hazard lights would go off. Zumbrota ford "fixed" it the first time. Only for it to happen a month later. Zumbrota ford said they didn't know what the issue was, but they "fixed it". Now I had this even occur where the vehicle would go into neutral and limp mode. I'm not taking anymore chances, risking my life, driving this ford maverick. I've wasted so much time dealing with issue after issue and have missed several days of work. I just want a SAFE functioning vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving at 60-70 MPH on the highway and lost gas power. The electrical power in the hybrid motor continued working, but I was unable to accelerate or maintain full speed. IMPORTANT: I had this very thing repaired in accordance with a previous recall and an identical issue in January, approximately five months ago. I am reporting in case an additional recall and new software patch is needed.

Yesterday, May 22nd, my 2023 Hybrid Maverick stalled while I was in the middle lane. Fortunately I was able to quickly get over to the shoulder but had absolutely no power. The D-drive gear position light was blinking orange light. Warning message came up on the dash, saying the vehicle won't operate in that gear. I looked down and the shift wheel was in the drive position, but the orange light was not lit on the shifter. I then got error messages, Service Engine Soon Warning, Powertrain Malfunction/Reduced Power Warning, Pre-Collision Assist Not Available Warning. This was really rattling, to have a modern vehicle, with only 20,000 miles stop operating in heavy traffic. It is the second time, this incident happens. The last time was on March 25th.