2023 Ford Maverick Hybrid

On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, NHTSA Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) StateFarmClaims@statefarm.com Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to NHTSA to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.

The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.

The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back-over camera screen froze. The contact heard someone yelling and became aware there was a parent and child walking behind the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,595. VIN tool confirms parts not available.

pre collision assist stops working or false alert when driving around 25-35 miles i had the truck for about 15 months and had many issues with the pre - collision sensor / camera. i took the truck to the dealer and could not duplicate the issue or fix it the sensor show and sound the alarm about crash and no car close in the front of the truck. some times the alert sound when a car is parked on the side and i am driving in a small street i have the alert recorded in the ford mobile App also rear brake locks without pressing the pedal on highway driving

Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.