The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy…
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The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 37,000.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2023 Ford Maverick Hybrid Problems, Complaints & Recalls | Skip That Year