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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
66,000 miles · Apr 22, 2021
Power Train

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. FORD SERVICE (3230 SATELLITE BLVD, DULUTH, GA 30096) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TEST AND REP…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. FORD SERVICE (3230 SATELLITE BLVD, DULUTH, GA 30096) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TEST AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 66,000.

NHTSA ODI #11413398

86,125 miles · Apr 19, 2021
Power Train

SHIFTER CABLE BUSHING DISINTEGRATED. VEHICLE WILL NOT SHIFT OUT OF PARK. MESSAGE ON DASH "SHIFT SYS FAULTY". MANY OTHER FORD FUSIONS HAVE RECALLS BUT LOCAL DEALER DENIED REPAIRED UNDER WARRANTY. $250 REPAIR COST.

NHTSA ODI #11412922

21,000 miles · Apr 8, 2021
Unknown Or Other

I WAS DRIVING ON THE HIGHWAY AND MY SUN ROOF POPPED OUT OF THE CAR. THE GLASS SUN ROOF LITERALLY SNAPPED OFF THE FRAME AND FLEW OUT OF THE CAR.*DT

NHTSA ODI #11407084

23,000 miles · Apr 7, 2021
Power Train

CAR HAS ISSUES WHEN ACCELERATING CAR SPUTTERS AND SHIFTS WHILE DRIVING ALSO WHEN PARKED IF PUT IN REVERSE GIVES HARD JERK INTO GEAR WHEN I LOOKED UP SHOWS TRANSMISSION ISSUES WHERE COMMON IN THIS MODEL OF VEHICLE.

NHTSA ODI #11406878

76,000 miles · Mar 30, 2021
Power TrainUnknown Or Other

TRANSMISSION BECOMING UNPLUGGED CAUSING VEHICLE TO NOT SHIFT PROPERLY OR NOT AT ALL. VEHICLE WAS PUT INTO REVERSE MADE IT ABOUT 5 FEET AND COULDN'T SHIFT INTO ANY OTHER GEAR AFTER THAT.

NHTSA ODI #11405704

43,000 miles · Mar 23, 2021
Electrical SystemVehicle Speed Control

I WAS DRIVING AND PROCEEDED TO PARK AND I COULDN'T SHIFT FROM DRIVE TO PARK. IT HAPPENED TWICE SINCE THE 20TH OF MARCH. I HAD TO TURN OFF CAR AND SHIFT AGAIN. THE CAR SHIFTED AT THAT MOMENT. IT SEEMS THIS ISSUE IS 'COMMON' IN THE 2017 FORD FUSION AUTOMOBILES. THESE CARS SHOULD BE RECALLED TO SOLVE THIS ISSUE. THANK YOU FOR YOUR …

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I WAS DRIVING AND PROCEEDED TO PARK AND I COULDN'T SHIFT FROM DRIVE TO PARK. IT HAPPENED TWICE SINCE THE 20TH OF MARCH. I HAD TO TURN OFF CAR AND SHIFT AGAIN. THE CAR SHIFTED AT THAT MOMENT. IT SEEMS THIS ISSUE IS 'COMMON' IN THE 2017 FORD FUSION AUTOMOBILES. THESE CARS SHOULD BE RECALLED TO SOLVE THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL ME AT [XXX] OR EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11404571

203,000 miles · Mar 23, 2021
Power Train

THE WRENCH LIGHT CAME ON SO I TURNED AROUND IN SOMEONE DRIVEWAY WHEN, I WAS SHIFTING INTO DRIVE IT BECAME STUCK, WOULD NOT COME OUT OF FULLY GO INTO NEUTRAL. WAS STUCK IN THE MIDDLE OF ROAD , TRIED THE BYPASS IT WOULDNT WORK. HAD TO BE DRAGGED UP THE ROLLBACK. THIS IS THE SECOND TIME AFTER THE BUSHINGS AND SHIFTER CABLE GOT FIXE…

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THE WRENCH LIGHT CAME ON SO I TURNED AROUND IN SOMEONE DRIVEWAY WHEN, I WAS SHIFTING INTO DRIVE IT BECAME STUCK, WOULD NOT COME OUT OF FULLY GO INTO NEUTRAL. WAS STUCK IN THE MIDDLE OF ROAD , TRIED THE BYPASS IT WOULDNT WORK. HAD TO BE DRAGGED UP THE ROLLBACK. THIS IS THE SECOND TIME AFTER THE BUSHINGS AND SHIFTER CABLE GOT FIXED UNDER THE RECALL AND SAME THING HAPPENED, BUT I WAS IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC.

NHTSA ODI #11404404

120,000 miles · Mar 11, 2021
Engine

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEAKED COOLANT CAUSING THE ENGINE TO OVERHEAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230) TO BE DIAGNOSED. TH…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEAKED COOLANT CAUSING THE ENGINE TO OVERHEAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE CONTACT SOUGHT A SECOND OPINION FROM LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223) AND THE VEHICLE WAS DIAGNOSED A HEAD GASKET FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED HAD TO BE REPAIRED OUT OF POCKET BECAUSE THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ODI #11400430

81,000 miles · Mar 10, 2021
Power Train

TL* THE CONTACT'S GIRLFRIEND OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE ENGINE WOULD EMIT AN ABNORMAL HUMMING NOISE WHILE IDLE AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS ALSO AS THE CHECK ENGINE LIGHT WOULD APPEAR …

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TL* THE CONTACT'S GIRLFRIEND OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE ENGINE WOULD EMIT AN ABNORMAL HUMMING NOISE WHILE IDLE AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS ALSO AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CHARCOAL CANISTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) WHICH THE CONTACT LINKED TO THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

NHTSA ODI #11400131

66,000 miles · Mar 8, 2021
Engine

CAR LOST ALL POWER WHILE DRIVING

NHTSA ODI #11399705

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.