2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift into reverse, the brake pedal was depressed; however, the brake pedal seized. The vehicle was towed to the dealer, who informed the contact that the brake pads were replaced; however, the contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle violently shook. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brake, Hydraulic). Additionally, the contact stated that the RPM was fluctuating. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 20–30 MPH, the brake pedal was depressed, but there was resistance, and the brakes was slow to respond. While driving approximately 50 MPH, the brake pedal was firm and had to be pumped several times to respond. The contact stated that the brake hose had ruptured. The brake fluid warning light was illuminated. The contact was able to get the vehicle off the road. The vehicle was towed to the local dealer and the contact was informed that there was brake fluid on the brake pads and the brake pads needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated while driving 70-75 MPH, the vehicle started shuddering, jerking, and overheating, and the engine was misfiring. The check engine warning light was illuminated. Additionally, there was white smoke coming out of the exhaust pipe. The contact veered to the side of the road and allowed the vehicle to cool down. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was then taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the engine cylinders were misfiring, and the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.

Driving down the road transmission started shifting erratic people behind me had to slam on their brakes almost causing an accident as I had to pull over because it would not shift into the next gear. The vehicle only has 84,000 miles on it and I don’t know how this is going to be safe to drive with my kids in the vehicle. I called to see if there is any recalls and they Said no. When I look it up online, there is many complaints, including torque, converter and transmission.

Failure to shift properly, RPM’s increasing while transmission is changing gears. No warning lamps, messages. Symptoms increasing over a 3 week period. Took car to Ford Dealer on 7/15/2023; diagnostics done indicating failure of torque converter and transmission pump. As of today, 9/5/2023, car is still at dealership with no repairs made. Dealer says unable to get parts for repairs, and they have no idea when parts might be available.

The contact owns a 2017 Ford Fusion. The contact stated that while reversing from the driveway, the shifter knob linkage detached. As a result, the vehicle failed to move. The power train wrench symbol illuminated and went off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The contact stated that the failure was similar to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000.

On August 10th 2023 while traveling at highway speed on Il Rt 80, The vehicle started shaking violently. There was heavy vibration coming from the engine, & service engine light began to flash. Car was pulled off the road immediately into a gas station. This incident was abrupt, Isolated & nothing prior indicated an issue. My daughter and her friend were in the vehicle and very fortunate to have safely pulled off a busy highway without accident or injury. The vehicle has since been inspected by a Ford Dealership & a licensed auto repair shop. It has been reported that the engine has failed due to internal engine components in the lower portion of the motor. It is not feasible to rebuild this part of the motor. It has been advised I get a new replacement engine by the dealership & shop.