Shift cable bushing issue. Same as recall 22s43 for 2012-2016 Ford Fusions.
2017 Ford Fusion
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.
About this comparison →How this year compares
Owner complaints by model year
Compare all Fusion years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
607 reports with mileage · 502 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,109 reportsTrunk opens randomly on its own
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds …
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Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter failed to operate as needed and the contact was unable to shift into the intended gear. The message to “See Owner’s Manual” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was i…
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The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter failed to operate as needed and the contact was unable to shift into the intended gear. The message to “See Owner’s Manual” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. Additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident…
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Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. Additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident when it happens as the car is in motion.
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all…
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1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Ford Fusion 2017 SE 2.0L Engine with 100,000 Miles. Check Engine Light came on, and a warning that the engine was overheating. Within a few seconds, the car would return to normal. This process would repeat continuously every few moments. The car was taken to a Ford Dealership, and it was noted that there was a blockage & leak t…
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Ford Fusion 2017 SE 2.0L Engine with 100,000 Miles. Check Engine Light came on, and a warning that the engine was overheating. Within a few seconds, the car would return to normal. This process would repeat continuously every few moments. The car was taken to a Ford Dealership, and it was noted that there was a blockage & leak that would cost $8,000 to repair. I called Ford Corporate and they said that the recall applying to hundred of thousands of Ford Fusions for this same issue did not apply to my car. Ford recalled 2013-2014 Fusion Vehicles (1.6L engine) for this issue. Ford recalled 2013-2019 Fusion Vehicles (1.5 L / 2.0L Ecoboost engine) for this issue. Why are certain vehicles omitted from this dangerous recall though this is a documented issue with Ford Fusions?
Shift cable bushing on the top of the transmission was found disintegrated upon inspection and only small remnants were found. Due to this issue, the cable was also found to be disconnected from the transmission. Prior to the inspection, a “Shift Sys” and “See Manual” error appeared on the dash screen with a yellow wrench while …
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Shift cable bushing on the top of the transmission was found disintegrated upon inspection and only small remnants were found. Due to this issue, the cable was also found to be disconnected from the transmission. Prior to the inspection, a “Shift Sys” and “See Manual” error appeared on the dash screen with a yellow wrench while changing gears 3 separate times. The transmission then became stuck in neutral. This could cause myself or others to be stuck in a gear unable to safely leave their vehicles at their destination. This could also cause the reverse and leave myself or others stranded at their destinations. Research found that this same part and issue is under recall for all models 2013-2016 Ford Fusions. I believe this recall should be extended to the 2017 model as well. I have tended to the issue and replaced the part, using OEM part from dealer, within my vehicle to continue commuting safely.
The contact owns a 2017 Ford Fusion. The contact stated while driving 55 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to come to a complete stop. The contact was able to pull to the side of the road. After a visual inspection, the contact became aware of brake …
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The contact owns a 2017 Ford Fusion. The contact stated while driving 55 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to come to a complete stop. The contact was able to pull to the side of the road. After a visual inspection, the contact became aware of brake fluid leaking from the front driver’s side brake hose. The brake warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the brake hose had ruptured. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
FORD FUSION 2017 DANGEROUS DEFECT ENGINE ISSUES The Engine Light went on in my Ford 2017 Fusion car with only 64,000 miles and I became very nervous about my Family’s safety driving in my Ford 2017 Fusion car. The Ford Dealership was…
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FORD FUSION 2017 DANGEROUS DEFECT ENGINE ISSUES The Engine Light went on in my Ford 2017 Fusion car with only 64,000 miles and I became very nervous about my Family’s safety driving in my Ford 2017 Fusion car. The Ford Dealership was unable to take my car for two weeks, so I had no choice but to take it to an outside Mechanic to look at my car to see what was wrong because it was dangerous to drive the car and I could not wait two weeks. I missed work because I was unable to drive my car in this dangerous state with the Engine Light on. The outside Mechanic said the 3rd Cylinder misfired and then replaced the 4 spark plugs and coils to see if that helped and charged me $350.00 for his Service. Then a few days later the Engine Light went on again, so that Service did Not fix this dangerous problem & the Mechanic told me to go to Ford to fix this problem. When I looked on the NHTSA Website, there were “157 Complaints” on the same problems that I was experiencing with my Ford 2017 Fusion. These Complaints were expressing that their Ford 2017 Fusions had Faulty Head Gaskets causing coolant to leak into the pistons causing the cylinders to misfire and then their Engines needed to be replaced resulting in a flaw Cylinder Block causing an Engine Block. Many of them did not have their Engine Replaced because there is no Recall on these defective parts & they did not have the money to fix their Ford 2017 Fusion. I also do not have the money to fix my Ford 2017 Fusion with Ford’s defective parts causing dangerous safety Engine damage. These defective parts are high RISK causing Accidents, Fire and even Death which will be the fault of Ford Corporation for not Recalling these defective parts & fixing the damage these defective parts causes. I also found out that there was a Recall on the Ford 2013–2014 Fusions with the same problems. Now there should be a Recall on the 2017! HELP!
Official recalls
423V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Mar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence & remedy
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
18V167000 · Steering: Steering Wheel/handle Bar
Mar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence & remedy
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
17V427000 · Power Train:automatic Transmission:torque Converter
Jul 6, 2017
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence & remedy
Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
16V874000 · Seats:mid/rear Assembly
Dec 5, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Consequence & remedy
Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ22004 · Front Brake Jounce Hose Failures
Opened Aug 8, 2022 · Closed Mar 24, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.
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