Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1140–25K
15325–50K
33950–75K
31275–100K
307100–150K
74150K+
1,299 reports with mileage · 160 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 587 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 447 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports3 fire reports11 injury reports
What owners actually said
1,459 reports
44,000 miles · Sep 17, 2009
Vehicle Speed Control
I OWN A 2005 FORD FREESTYLE THAT HAS BEEN ON FORDS LOT FOR 67 DAYS NOW. IT NEEDS A NEW THROTTLE BODY AND THEY ARE NOT STARTING PRODUCTION ON THEM UNTIL OCT 31ST 2009. WHICH MEANS THEY WILL NOT BE TESTED AND READY FOR INSTALL UNTIL NEXT YEAR WHICH MEANS I WILL HAVE GONE 6 MONTHS WITHOUT MY CAR WHICH I AM STILL PAYING FOR BECAUSE…
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I OWN A 2005 FORD FREESTYLE THAT HAS BEEN ON FORDS LOT FOR 67 DAYS NOW. IT NEEDS A NEW THROTTLE BODY AND THEY ARE NOT STARTING PRODUCTION ON THEM UNTIL OCT 31ST 2009. WHICH MEANS THEY WILL NOT BE TESTED AND READY FOR INSTALL UNTIL NEXT YEAR WHICH MEANS I WILL HAVE GONE 6 MONTHS WITHOUT MY CAR WHICH I AM STILL PAYING FOR BECAUSE I JUST BOUGHT IT LAST YEAR. *TR
NHTSA ODI #10284259
64,000 miles · Sep 15, 2009
Electrical System
THE INSTRUMENT PANEL FLIPS ON AND OFF AT RANDOM INTERVALS CAUSING THE CAR TO JUMP INTO "SAFE MODE". IF THIS OCCURS AT HIGH SPEED THE CAR BUCKS AND BECOMES UNCONTROLLABLE UNTIL IT SLOWS DOWN BELOW 40MPH. IN A POSSIBLE RELATED ISSUE THE BATTERY LIGHT CONTINUOUSLY FLICKERS ON AND OFF EVEN WITH A BRAND NEW BATTERY INSTALLED. THE …
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THE INSTRUMENT PANEL FLIPS ON AND OFF AT RANDOM INTERVALS CAUSING THE CAR TO JUMP INTO "SAFE MODE". IF THIS OCCURS AT HIGH SPEED THE CAR BUCKS AND BECOMES UNCONTROLLABLE UNTIL IT SLOWS DOWN BELOW 40MPH. IN A POSSIBLE RELATED ISSUE THE BATTERY LIGHT CONTINUOUSLY FLICKERS ON AND OFF EVEN WITH A BRAND NEW BATTERY INSTALLED. THE ALTERNATOR APPEARS TO CHARGE WHEN EVER IT FEEL LIKE IT AND NOT CONTINUOUSLY. THERE ARE SO MANY ELECTRICAL ISSUES IN THIS CAR I WILL NOT LET ANYONE IN MY FAMILY DRIVE OR RIDE IN IT. WITH ON 64000 MILES ON THE VEHICLE NONE OF THESE PROBLEMS SHOULD BE OCCURRING. I FEAR A MAJOR ACCIDENT EACH DAY I GET IN AND DRIVE IT WORK.*TR
NHTSA ODI #10284025
51,870 miles · Sep 14, 2009
Vehicle Speed Control
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. WHEN PROCEEDING FROM A COMPLETE STOP AT A TRAFFIC SIGNAL THERE WAS A REDUCTION IN THE ENGINE POWER SIGNIFICANTLY. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH CAUTION. THERE WERE TWO SEPARATE OCCASIONS THAT THE…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. WHEN PROCEEDING FROM A COMPLETE STOP AT A TRAFFIC SIGNAL THERE WAS A REDUCTION IN THE ENGINE POWER SIGNIFICANTLY. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH CAUTION. THERE WERE TWO SEPARATE OCCASIONS THAT THE "FAIL SAFE MODE" AND "ENGINE" WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY ASSEMBLY. THE TECHNICIAN ALSO STATED THAT THE PART WAS ON A NATIONAL BACK ORDER. THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE FAILURE AND CURRENT MILEAGES WERE 51,870.
NHTSA ODI #10283923
23,000 miles · Sep 9, 2009
Vehicle Speed Control
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FAILURE OF THE THROTTLE BODY CAUSED UNINTENDED VEHICLE ACCELERATION. UNINTENDED VEHICLE ACCELERATION INCREASED THE RISK OF VEHICLE CRASH. AN AUTHORIZED TECHNICIAN ADVISED HER THAT SINCE THE PARTS WERE ON BACK ORDER UNTIL DECEMBER 2009, NO REPAIRS COULD BE MA…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FAILURE OF THE THROTTLE BODY CAUSED UNINTENDED VEHICLE ACCELERATION. UNINTENDED VEHICLE ACCELERATION INCREASED THE RISK OF VEHICLE CRASH. AN AUTHORIZED TECHNICIAN ADVISED HER THAT SINCE THE PARTS WERE ON BACK ORDER UNTIL DECEMBER 2009, NO REPAIRS COULD BE MADE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
NHTSA ODI #10283412
25,800 miles · Sep 9, 2009
Engine And Engine Cooling
2005 FORD FREESTYLE SE: THROTTLE BODY PROBLEM LED TO INTERMITTENT SUDDEN LOSS OF POWER IN TRAFFIC, ENGINE SURGING AND CAR LURCHING AT IDLE. FREQUENCY OF INCIDENCE INCREASED DURING SNOWY WEATHER. TOOK MY LOCAL FORD DEALER NEARLY 8 MONTHS TO CORRECTLY DIAGNOSIS & REPAIR PROBLEM. (DATE LISTED IS FIRST INCIDENT.) *TR
NHTSA ODI #10283363
100,000 miles · Sep 8, 2009
Vehicle Speed Control
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 35 MPH HER VEHICLE STALLED. THE FAIL SAFE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT SHUT THE VEHICLE OFF, RESTARTED IT AND WAS ABLE TO DRIVE NORMALLY. THE DEALER STATED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY. THE CONTACT CONT…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 35 MPH HER VEHICLE STALLED. THE FAIL SAFE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT SHUT THE VEHICLE OFF, RESTARTED IT AND WAS ABLE TO DRIVE NORMALLY. THE DEALER STATED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY. THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED SINCE THE PART WAS ON NATIONAL BACK ORDER. THE MANUFACTURER ADVISED THE CONTACT TO PURCHASE THE PART FROM THE JUNK YARD. THE CONTACT REQUESTED A RENTAL VEHICLE AND THE MANUFACTURER DENIED THE REQUEST SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,200.
NHTSA ODI #10283270
65,000 miles · Sep 6, 2009
Vehicle Speed Control
2006 FORD FREESTYLE WOULD BE DRIVING AND SUDDENLY THE CAR WOULD JUMP FORWARD AND THE FAIL SAFE ENGINE LIGHT WOULD COME ON. THEN CAR WOULD ONLY DRIVE AT 20 MPH WHICH IS VERY DANGEROUS ON THE FREEWAY. *TR
NHTSA ODI #10282985
54,000 miles · Sep 2, 2009
Fuel System, Gasoline
MY 2005 FORD FREESTYLE HAS A BAD THROTTLE BODY. SEE THE OTHER 1000 COMPLAINS FOR THE SAME PROBLEM. FORD IS AWARE THAT THIS IS A MAJOR PROBLEM. FORD REFUSED TO DO ANYTHING. THEY WANT ME TO PREPAID FOR A PART THAT IS NOT AVAILABLE. FORD HAS NO REPLACEMENT PARTS UNTIL SOMETIME IN DECEMBER. MY CAR IS UNSAFE TO DRIVE. IT WILL GO…
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MY 2005 FORD FREESTYLE HAS A BAD THROTTLE BODY. SEE THE OTHER 1000 COMPLAINS FOR THE SAME PROBLEM. FORD IS AWARE THAT THIS IS A MAJOR PROBLEM. FORD REFUSED TO DO ANYTHING. THEY WANT ME TO PREPAID FOR A PART THAT IS NOT AVAILABLE. FORD HAS NO REPLACEMENT PARTS UNTIL SOMETIME IN DECEMBER. MY CAR IS UNSAFE TO DRIVE. IT WILL GO IN FAIL SAFE MODE WHILE DRIVING DOWN THE HIGHWAY. *TR
NHTSA ODI #10282661
41,000 miles · Aug 31, 2009
Electrical System
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. SHE STATED THAT THE SPEEDOMETER GAUGES FAILED INTERMITTENTLY AS WELL AS THE DASHBOARD, AIR CONDITIONER, TAIL LIGHTS AND RPM GAUGES. WHILE DRIVING APPROXIMATELY 25 MPH SHE ATTEMPTED TO MAKE A RIGHT TURN INTO A GARAGE AND THE TURN SIGNALS FAILED TO OPERATE. DUE TO THE FAILURE A VEHICLE F…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. SHE STATED THAT THE SPEEDOMETER GAUGES FAILED INTERMITTENTLY AS WELL AS THE DASHBOARD, AIR CONDITIONER, TAIL LIGHTS AND RPM GAUGES. WHILE DRIVING APPROXIMATELY 25 MPH SHE ATTEMPTED TO MAKE A RIGHT TURN INTO A GARAGE AND THE TURN SIGNALS FAILED TO OPERATE. DUE TO THE FAILURE A VEHICLE FOLLOWING HER NEARLY CRASHED INTO HER. SHE HAS REVIEWED THE TECHNICAL SERVICE BULLETINS AND NHTSA ACTION NUMBER: PE07058 INVESTIGATION WHICH WAS CLOSED IN 2008. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POSSIBILITY THAT A CRASH COULD OCCUR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNDER 41,000.
NHTSA ODI #10282421
39,000 miles · Aug 31, 2009
Fuel System, Gasoline
FREESTYLE LOSES POWER WHILE DRIVING ON INTERSTATE, ENGINE FAILSAFE MODE IS DISPLAYED ON DASH, WILL NOT GO OVER 25 MPH. NEARLY TAKEN OUT BY A SEMI TRUCK WHEN TRY TO MAKE IT TO SHOULDER. SHUT CAR OFF, RESTARTED AND IT APPEARS TO WORK NORMALLY. TAKE IT TO MECHANIC WHO DIAGNOSES A BAD THROTTLE POSITION SENSOR (TPS). HAD MECHANIC…
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FREESTYLE LOSES POWER WHILE DRIVING ON INTERSTATE, ENGINE FAILSAFE MODE IS DISPLAYED ON DASH, WILL NOT GO OVER 25 MPH. NEARLY TAKEN OUT BY A SEMI TRUCK WHEN TRY TO MAKE IT TO SHOULDER. SHUT CAR OFF, RESTARTED AND IT APPEARS TO WORK NORMALLY. TAKE IT TO MECHANIC WHO DIAGNOSES A BAD THROTTLE POSITION SENSOR (TPS). HAD MECHANIC CLEAN THE TPS, BUT PROBLEM OCCURRED AGAIN SOON AFTER. TOOK IT TO ANOTHER MECHANIC FOR REPLACEMENT OF TPS AND FOUND OUT PART IS ON NATIONAL BACKORDER BECAUSE MANUFACTURER OF THE PART IS BANKRUPT. FORD IS NOW RE-ENGINEERING THE PART AND IT IS DUE TO ARRIVE IN LATE SEPTEMBER, 2009. HAVE ORDERED THE PART TWICE, BOTH TIMES FORD HAS CANCELLED THE ORDER. THE TYPICAL REASON IS WE DID NOT TAKE IT TO AN AUTHORIZED FORD DEALER FOR THE REPAIR. THE CLOSEST DEALER IS AN HOUR AWAY ON THE INTERSTATE AND WE DO NOT FEEL SAFE DRIVING AT HIGHWAY SPEEDS AND CANNOT AFFORD THE TOWING CHARGES, ESPECIALLY TO HAVE IT SIT ON THEIR LOT WHILE WE WAIT FOR THE PART TO BE BUILT SOMETIME IN SEPTEMBER. WE ARE ABLE TO DRIVE FOR SHORT DISTANCES ON CITY STREETS WITH SPEED LIMITS OF 30 MPH OR LESS. CAR GOES INTO ENGINE FAILSAFE MODE QUITE REGULARLY, APPROXIMATELY 80% OF THE TIME. SIMPLY WANT FORD TO SUPPLY A CAR FOR US TO USE UNTIL THE FREESTYLE IS SAFELY DRIVABLE WITH A TPS THAT WILL WORK 100% OF THE TIME. WE HAVE NOT BEEN ABLE TO USE THE CAR FOR NORMAL DRIVING SINCE JUNE, WHEN SCHOOL LET OUT. VERY DISAPPOINTED IN THE RESPONSES FROM FORD CUSTOMER SERVICE. DO THE RIGHT THING AND GET THIS PROBLEMATIC TPS FIXED AS A RECALL ITEM. IN THE MEANTIME, GIVE US A CHEVY OR TOYOTA TO DRIVE SO WE CAN TAKE OUR KIDS TO SCHOOL NOW THAT IT IS BACK IN SESSION. *TR
ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
Consequence & remedy
Consequence: AS A RESULT, THE DOOR LATCH PAWL MAY NOT RETURN TO THE LATCH POSITION WHEN THE DOOR IS CLOSED, AND THE DOOR COULD OPEN WHILE THE VEHICLE IS MOVING.
Remedy: DEALERS WILL INSTALL A SHIELD OVER THE FRONT LATCHES; SEAL A DRAIN HOLE IN THE REAR WINDOW TRIM MOLDING ON THE FREESTYLE REAR SIDE DOORS; AND APPLY GREASE TO ALL FRONT AND REAR SIDE-DOOR LATCH MECHANISMS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
ON CERTAIN PASSENGER VEHICLES, THE STRAPS THAT SECURE THE FUEL TANK TO THE VEHICLE BODY MAY BREAK, CAUSING THE FUEL TANK AND FUEL TANK HEAT SHIELD TO DROP ON THE DRIVESHAFT (ALL WHEEL DRIVE VEHICLES) OR EXHAUST SYSTEM (FRONT WHEEL DRIVE VEHICLES).
Consequence & remedy
Consequence: IF THIS HAPPENS, DRIVERS MAY NOTICE A NOISE OR A FUEL LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE BOTH FUEL TANK STRAPS. THE RECALL BEGAN ON DECEMBER 1, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
THE SUBJECT VEHICLES EXPERIENCE A LOSS OF PROPER INSTRUMENT CLUSTER OPERATION.TYPICALLY, THE PROBLEM APPEARS AS THE NEEDLE ON THE GAUGE (SPEEDOMETER, TACHOMETER, FUEL, AND/OR TEMPERATURE) SWEEPS AND RESETS INTERMITTENTLY.FORD REPORTS THE PROBLEM AS MOMENTARY POWER INTERRUPTION CAUSES THE GAUGES TO SWEEP AND THEN RECOVER TO NORMAL FUNCTION.IN AUGUST 2006, FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB 06-17-9) TO PROVIDE GUIDELINES TO SERVICE TECHNICIANS FOR DIAGNOSIS AND REPAIR OF THIS CONDITION.ODI'S REVIEW OF FORD'S RESPONSE TO THE AGENCY'S INFORMATIONREQUEST LETTER REVEALS THAT THE MAJORITY OF THE REPORTS TO FORD (63%) INDICATE THAT THE INSTRUMENT CLUSTER WOULD EXPERIENCE INTERMITTENT LOSS OF POWER.FORD REPORTS THAT THISLASTS FOR ONLY A FEW SECONDS.ALSO FORD STATES, THE VEHICLE'S EXTERIOR LIGHTING WOULD NOT FAIL TO ILLUMINATE EVEN IN THE EVENT OF POWER INTERRUPTION TO THE CLUSTER BECAUSE THE EXTERIOR LIGHTS ARE POWERED SEPARATELY AND DO NOT RELY ON ANY SIGNAL FROM THE CLUSTER.ADDITIONALLY, ODI CONTACTED COMPLAINANTS WHO AFFIRMED THE INTERMITTENT CONDITION AND THAT NONE OF THE EXTERIOR LIGHTS ON THE SUBJECT VEHICLES WOULD BE AFFECTED BY POWER INTERRUPTIONS TO THE INSTRUMENT CLUSTER.ODI LAST RECEIVED A REPORT REGARDING THIS ISSUE IN AUGUST OF 2007.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.ODI WILL HOWEVER CONTINUE TO MONITOR THE ISSUE AND WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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