IllustrationON FEBRUARY 25, 2005, I WAS TRAVELING 55 MPH ON THE HIGHWAY IN TRAFFIC WHEN MY 1998 FORD WINDSTAR BEGAN TO LEAK OIL AND SLOW DOWN. AFTER SEVERAL NEAR COLLISIONS, I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. I INSTRUCTED EVERYONE TO GET OUT OF THE VEHICLE BECAUSE OF THE SMOKEY SMELL. I THEN CALLED KEYSTONE AAA MID-ATLANTIC M…
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ON FEBRUARY 25, 2005, I WAS TRAVELING 55 MPH ON THE HIGHWAY IN TRAFFIC WHEN MY 1998 FORD WINDSTAR BEGAN TO LEAK OIL AND SLOW DOWN. AFTER SEVERAL NEAR COLLISIONS, I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. I INSTRUCTED EVERYONE TO GET OUT OF THE VEHICLE BECAUSE OF THE SMOKEY SMELL. I THEN CALLED KEYSTONE AAA MID-ATLANTIC MY EMERGENCY ROADSIDE ASSISTANCE SERVICE. NEXT, THE KEYSTONE AAA MID-ATLANTIC TECHNICIAN ARRIVED AND HE COMMENTED ON THE NUMBER OF FORD WINDSTARS THAT HE PICKS UP ON A DAILY BASIS. AFTER OBSERVING MY VEHICLE, HE STATED THAT IT IS PROBABLY A TRANSMISSION PROBLEM. I EXPLAINED TO HIM THAT IT COULD NOT BE THE TRANSMISSION BECAUSE I JUST GOT A BRAND ?NEW TRANSMISSION? TWO YEARS AGO. HE THEN TOWED MY VEHICLE TO SPRINGFIELD FORD IN SPRINGFIELD, PENNSYLVANIA (6 MILES AWAY). ON WEDNESDAY, FEBRUARY 26, 2005, I RECEIVED A CALL FROM SOMEONE IN THE SERVICE DEPARTMENT OF SPRINGFIELD FORD AND I WAS TOLD THAT I NEEDED A NEW TRANSMISSION AND I WAS LUCKY THAT THE VEHICLE DID NOT CATCH FIRE BECAUSE OF THE LEAKING OIL. INDEED, IF SPRINGFIELD FORD INSTALLED A ?NEW TRANSMISSION? TWO- YEARS AGO AND I NOW NEED ANOTHER ?NEW TRANSMISSION?, IT IS CLEAR THAT THE TRANSMISSIONS FOR THE 1998 FORD WINDSTARS ARE DEFECTIVE. MOREOVER, I WAS ON A BUSY HIGHWAY TRAVELING 55 MPH WHEN THIS SECOND MALFUNCTION OCCURRED. *AK