2009 Ford Focus

The contact owns a 2009 Ford Focus. The contact stated that the vehicle failed to start-up after multiple attempts without warning. The contact initially took the vehicle to an independent mechanic and the ignition switch and housing were replaced. A few months later, the failure recurred, and the contact took the vehicle back to the same mechanic and had the starter replaced. A few months later after the repair, the failure recurred, and the contact took the vehicle to another independent mechanic who replaced the ignition switch and housing for a second time. After the failure occurred for the fourth time, the initial independent mechanic instructed her to place the vehicle in neutral to see if the restarted. The vehicle was started in neutral and the mechanic replaced the neutral safety switch. Despite the repair, the failure recurred. A dealer was notified of the failure and a representative acknowledged that the failure was a known issue; however, there were no recall for the failure. The manufacturer was also notified of the failure and the contact was provided the same information as the dealer. The manufacturer was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SHIFT INTO NEUTRAL AT VARIOUS SPEEDS. THE CONTACT HAD TO WAIT UNTIL HE COULD SHIFT INTO THE CORRECT GEAR IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

I HAD JUST GOT IN MY CAR TO GO GROCERY AND I STARTED UP MY ENGINE AND SHIFTED INTO DRIVE. HOWEVER, I WAS GOING UP TO 5000 RPMS JUST TO GO 30MPH AND IT DIDN'T FEEL RIGHT WHEN I WAS DRIVING, SO I PULLED OVER AND STOPPED THE CAR. WHEN I DID THIS, I NOTICED THAT THE CAR WAS ONLY FUNCTIONAL IN DRIVE. I WOULDN'T ALLOW ME TO REVERSE AND THE WHEELS WERE LOCKED IN NEUTRAL. SO, I CALLED FOR MY PARENTS FOR HELP. WE KNEW THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, SO WE USED A CODE READER TO SEE IF THE CAR WAS GIVING AN ERROR MESSAGE BUT IT DIDN'T HAVE ONE AND PUT IN NEW TRANSMISSION FLUID. AFTER LOOKING ONLINE, WE NOTICED THAT THE FORD FOCUSES FROM 2010-2015 WERE ALSO HAVE TRANSMISSION ISSUES. SO WE HAD IT TOWED TO A FORD DEALER AND SERVICE CENTER LOCATION. WE TOLD THEM THE ISSUES WE WERE HAVE AND PAID FOR DIAGNOSTICS BUT THEY DO ANYTHING DIFFERENT FROM WHAT WE HAD DONE. I WAS TOLD MY YEAR WAS NOT ONE OF THE RECALLED ONES, SO I WOULD HAVE TO PAY ABOUT 5,00 TO REPLACE IT. HOWEVER, I TOLD THEM THAT IT HAD LESS THAN 50,000 MILES AND A TRANSMISSION SHOULD AT LEAST BE ABLE TO LAST UNTIL 50,000 BUT THEY SAID THEY COULDN'T HELP ME AND I WOULD HAVE TO PAY FULL PRICE.

DRIVING ON HIGHWAY IN RUSH HOUR TRAFFIC AT 65 MILES AN HOUR WHEN SUDDENLY LOSING THROTTLE CONTROL DOWN TO 35 MILES AN HOUR THE GAS PEDAL WOULD NOT RESPOND. YELLOW WRENCH LIGHT AND WAVY CAR WARNING LIGHTS APPEARED. COASTED TO SIDE OF THE ROAD AND SAT FOR 10 MINUTES. STARTED CAR AND TESTED PEDAL. EASED BACK ON FREEWAY. SCARED TO DRIVE THIS CAR.

THE THROTTLE CONTROL LIGHT HAS BEGUN GOING OFF ( TWICE NOW) BUT ONCE TURNED OFF AND TURNED BACK ON IT DOES NOT COME ON. WHEN IT COMES ON IT LOOSES POWER AND THERE ARE ISSUES WITH ACCELERATION. IT HAS ONLY DONE IT AFTER A LONG DRIVE AND GOING (MOVING) AT A NORMAL PACE OF ABOUT 45 TO 55 MILES AND HOUR. IT HAS NOT GONE OFF AT A TIME THAT ALLOWS IT TO BE DIAGNOSED BY A PROFESSIONAL AND THEY HAVE NOT BEEN ABLE TO GET IT TO REGISTER WHEN HOOKED TO THE COMPUTER,. THE LIGHT IS NO LONGER ON AND DOES NOT NOT ILLUMINATE IN AROUND TOWN DRIVING.

THE CAR HAD BEEN RUNNING PERFECT THEN AFTER A MOTOR MOUNT WAS REPLACED THE CAR STARTED THEN WENT DEAD IMMEDIATELY. THE CAR WILL TURN OVER BUT IT ISN'T FIRING RIGHT NOW IT GAVE NO WARNING. THE COMPUTER READ A THROTTLE ACTUATOR TROUBLE CODE AND THAT'S ALL. THE CAR WILL KEEP TURNING OVER AFTER I RELEASE THE KEY IT HAS NOT DONE THIS BEFORE NOW WE HAD SOME TROUBLE WITH THE IGNITION LOCKING UP AND WE HAVE TO TURN IT REALLY HARD TO START GET THE KEY IN THE STARTING POSITION. THE IGNITION SYSTEM IS ONE OF THE PROBLEMS AND THE THROTTLE BODY WILL UPDATE WHEN I FIND OUT MORE.