2009 Ford Focus

The contact owns a 2009 Ford Focus. The contact stated while parked in the driveway, the contact opened both rear doors; however, while attempting to close the doors, the doors failed to latch securely. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS FAILED TO LOCK AND UNLOCK AND WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A MODULE NEEDED TO BE RESET. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT LOCK AND THE REAR PASSENGER DOOR WOULD NOT UNLOCK. ED MULLINAX FORD (8000 LEAVITT RD, AMHERST, OH 440011, 440-296-3021) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. AN INDEPENDENT MECHANIC WAS CONTACTED AND QUOTED A REPAIR COST THAT WAS LESS THAN THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT NOTICED THAT BOTH PASSENGER SIDE DOORS, THE REAR DRIVER SIDE DOOR, AND THE EXTERIOR DOOR HANDLES MALFUNCTIONED. THE DOOR HANDLES COULD NOT BE USED TO OPEN THE DOORS. THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT UNLOCK PROPERLY NOR WOULD THEY UNLOCK WHEN USING THE KEY FOB OR ATTEMPTING TO MANUALLY UNLOCK THE DOORS. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE ROD THAT WAS SECURING THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

2009 FORD FOCUS 4 DOOR, THE DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE. THE DOOR LOCKS DO NOT WORK ALL THE TIME AND YOU WILL GET LOCKED IN AND HAVE TO CRAWL OVER THE SEATS TO GET OUT. THE PROBLEM IS THAT THERE IS ONLY ONE KEY HOLE ON THE DRIVER SIDE BUT IT DOES NOT UNLOCK THE OTHER DOORS SO YOU CANNOT GET IN SINCE THE DOOR ONLY OPENS FROM THE INSIDE IF IT IS UNLOCKED. YOU CANNOT MANUALLY UNLOCK THE FRONT DOORS BUT YOU CAN CRAWL OVER THE SEATS AND PULL UP THE REAR DOOR LOCKS OR CLIMB OUT THE WINDOWS. FORD HAS NOT ISSUED A RECALL ON THIS AND I SEE SEVERAL PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS ESPECIALLY IF THERE IS AN ACCIDENT AND YOU CANNOT GET THE DOORS OPEN. I GUESS IT WILL TAKE A DEATH BEFORE FORD WILL DO SOMETHING ABOUT IT. MY SON HAS TO KEEP THE DOORS UNLOCKED SO HE CAN GET INTO A PASSENGER DOOR AND OPEN THE INSIDE LATCH TO GET INTO HIS CAR. I GOT LOCKED IN AND HAD TO CRAWL OVER THE FRONT SEATS TO GET OUT SINCE I THOUGHT HE WAS JOKING. WE HAVE THE DOOR PANEL OFF AND DOOR LOCK ASSEMBLY OUT SO NOW I AM ON THE HUNT FOR REPAIR PARTS. THE HANDLE SEEMS TO BE IN WORKING ORDER BUT THE LATCH IS NOT. WE LUBED IT BUT IT KEEPS LOCKING UP AND YOU CANNOT OPEN IT UP TO SEE WHAT'S WRONG WITH IT. I THINK FORD WANTS PEOPLE TO SPEND A FORTUNE TO FIX THE PROBLEM OR JUST BUY A NEW CAR THAT YOU CAN'T AFFORD. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE FAILURE RECURRED INTERMITTENTLY AND AFFECTED EACH DOOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR COULD NOT BE UNLOCKED USING THE REMOTE. THE DOOR COULD ONLY BE OPENED FROM THE INSIDE OF THE VEHICLE. THE REAR PASSENGER SIDE WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT THEY WOULD SPRAY WATER AND APPLY DRIED LUBE AS A TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,200 AND THE CURRENT MILEAGE WAS 15,500.