2007 Ford Focus

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE STARTING THE VEHICLE, IT ACCELERATED TO 60 MPH AND THE BRAKES FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE ENGINE DETECTS THE PRESSURE ON THE ACCELERATOR AND AUTOMATICALLY ACCELERATES TO 60 MPH. THE DEALER IS CURRENTLY REPLACING THE VALVE TO CORRECT THE PROBLEM AND STATED THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND HAD ALL FOUR TIRES REPLACED. SHORTLY AFTER THE REPAIR, THE FAILURE RESURFACED ACCOMPANIED BY MILD DRIFTING TO THE RIGHT AND EXCESSIVE VIBRATION. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE WHEEL BEARINGS CAUSED THE FAILURES. THEY RECOMMENDED THAT AN ALIGNMENT BE PERFORMED. IN ADDITION, ALL FOUR TIRES NEEDED TO BE REPLACED AGAIN. THE TIRE SPECIALIST STATED THAT THE A COMPONENT ON THE VEHICLE WAS CAUSING THE TIRES TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 36,000.

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG SENSOR WOULD CONTINUOUSLY ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REMOVED THE ENTIRE DASHBOARD IN ORDER TO REPLACE THE MECHANISM. THE REPAIRS WERE COVERED UNDER WARRANTY. LESS THAN A YEAR LATER, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN FOR ROUTINE MAINTENANCE TO THE STEERING WHEEL. IT WAS DISCOVERED THAT THE PASSENGER SIDE REAR DOOR WOULD NOT LOCK AND THE DRIVER'S SIDE AIR BAG SENSOR CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DUPLICATE THE FAILURES. A DIAGNOSTIC WAS PERFORMED; HOWEVER, NO ERROR CODES WERE PRODUCED. THE CONTACT ALSO STATED THAT WHILE MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL FELT AS IF IT WOULD POP OFF. THE DEALER FOUND A DEFECT WITH THE STEERING COLUMN AND HAD THE COMPONENT REPLACED. THE SERVICE MANAGER AT THE FORD DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE AIR BAGS FOR A PLETHORA OF REASONS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE DOES NOT FEEL SAFE OPERATING THE VEHICLE. HE WAS VERY LEARY OF OPERATING THE VEHICLE ON THE HIGHWAY DUE TO THE FACT OF NOT HAVING A FUNCTIONING AIR BAG IN THE EVENT OF A CRASH. NO ADDITIONAL REPAIRS HAVE BEEN MADE TO THE AIR BAGS. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 53,786.

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 55 MPH, A LARGE TRUCK RAN THE CONTACT'S VEHICLE OFF THE ROAD AND CAUSED HER TO CRASH INTO A LIGHT POLE. A POLICE REPORT WAS FILED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED MAJOR CONTUSIONS DURING THE CRASH. ONE YEAR AGO, THE CONTACT STRUCK A DEER WITH HER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY AT THAT TIME AS WELL. THE CURRENT AND FAILURE MILEAGES WERE 45,000. UPDATED 04-14-09 *BF THE CONSUMER STATED THE SEAT BELT CAUSED BRUISES TO THE RIGHT SIDE OF HER CHEST FROM HITTING THE STEERING WHEEL. UPDATED 0415/09. *JB

I RECENTLY HAD MY 2007 FORD FOCUS IN FOR AN OIL CHANGE AND THE AUTOMOTIVE COMPANY TOLD ME I WOULD NEED TO REPLACE MY TIRES. I HAVE ROTATED MY TIRES EVERY OTHER OIL CHANGE TO ENSURE PROPER WEAR AND EVEN WEAR AND ALSO FOR SAFETY AND MAINTENANCE. I HAD APPROXIMATELY 40K MILES AT THAT TIME. I ASKED THE AUTOMOTIVE SERVICE COMPANY IF PIRELLI WARRANTIES THE TIRE AND THEY SAID UNFORTUNATELY NOT. I WENT TO DISCOUNT TIRE, THEY TOLD ME THE TIRES NEED REPLACING AND THERE IS NO WARRANTY ON THE TIRE BECAUSE IT IS AN OEM TIRE. DISCOUNT TIRE SAID PIRELLI MAKES THAT TIRE DIFFERENTLY FOR THE OEM THAN THE TIRE DEALERS. NO WARRANTY. I WENT TO THE FORD DEALER AND THE AUTOMOTIVE TECHNICIAN SAID THE TIRES NEED REPLACING AND THAT THE PIRELLI'S HAVE BEEN, IN HIS WORDS, "JUNK". HE SAID, "MISS, IF YOU THINK YOUR TIRES ARE BAD, YOU SHOULD SEE THE CUPPING AND AWFUL WEAR AND HAZARD ON THE F150 PICK-UPS AND EXPEDITIONS". I ASKED HIM IF HE TOLD FORD ABOUT THIS AND HE SAID NO. I CONTACTED FORD AND NO ONE CARES TO RETURN MY CONCERN. PIRELLI TOLD ME FLAT OUT IN AN E-MAIL THAT THE TIRE IS NOT COVERED UNDER ANY PRORATING AND BASICALLY IT IS MY PROBLEM. I COULD HAVE A BLOW OUT OR SOMETHING HAPPEN DUE TO POOR MANUFACTURING. THIS TIRE, THE P6 IS A SAFETY THREAT. NO ONE WILL LISTEN, NO ONE CARES. I WAS SHOCKED BY PIRELLI'S REMARK AND I DID NOT ASK FOR A REPLACEMENT, I WAS JUST THINKING OF SOME TYPE OF PRORATION ON A BETTER TIRE. I ALSO RECOMMENDED TO PIRELLI THAT THEY MIGHT WANT THIS SET FOR THEIR ENGINEERING TEAMS TO REVIEW AND STUDY. I AM SENDING THIS COMPLAINT TO NHTSA BECAUSE I CARE ENOUGH ABOUT OTHER PEOPLE AND WOULDN'T WANT ANYONE INJURED. *TR

RECENTLY, MY 2007 FORD FOCUS SES WAGON BEGAN EXHIBITING A PROBLEM WITH THE PASSENGER AIRBAG SYSTEM. WITH MY WIFE IN THE PASSENGER SEAT AND NORMAL OPERATING CONDITIONS, THE PASSENGER AIRBAG OFF LIGHT ON THE DASH WILL ILLUMINATE INDICATING THAT THE AIRBAG WILL NOT DEPLOY IF WE WERE TO GET INTO AN ACCIDENT. THIS OCCURS AT RANDOM TIMES. I HAVE TWICE HAD THIS VEHICLE IN TO THE LOCAL FORD DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THIS PROBLEM DID NOT OCCUR DURING THE FIRST TWO YEARS WE OWNED THE VEHICLE. IT HAS BEEN HAPPENING REGULARLY OVER THE PAST SEVERAL MONTHS. IF THE INDICATOR DOES ILLUMINATE AND THE TRAFFIC CONDITIONS ARE SUCH THAT WE CAN DO THIS SAFELY, MY WIFE CAN UNBUCKLE THE SEAT BELT AND LET IT RETRACT. SHE CAN THEN RE-BUCKLE HER SEAT BELT AND THE INDICATOR WILL TURN OFF. OUR TRIPS HAVE BEEN SHORT ENOUGH THAT WE HAVE NOT SEEN THE LIGHT TURN BACK ON SO I DO NOT KNOW IF THIS RESOLVES THE ISSUE FOR THAT PARTICULAR TRIP OR IF IT WOULD TURN BACK ON IF THE TRIP WERE LONGER. SOMETHING IN THE PASSENGER SEAT BELT CONTROLS SEEMS TO BE BAD. WHETHER THAT IS THE PASSENGER WEIGHT SENSOR, THE SEAT BELT SENSOR, OR THE CONTROL MODULE CANNOT BE DETERMINED AS WE HAVE NOT BEEN ABLE TO GET TO THE DEALER WHEN THIS OCCURS SINCE MOST OFTEN IT IS THE EVENING WHEN MY WIFE IS WITH ME. BY THAT TIME, THE DEALER IS CLOSED. *TR