NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
391 reports17,000 miles · Feb 18, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDEN…
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TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE. UPDATED 4/15/15*CN UPDATED 9/22/2017*CN
NHTSA ODI #10684127
91,000 miles · Jan 19, 2015
Air BagsStructureCrash
WAS DRIVING DOWN THE ROAD AT THE POSTED SPEED LIMIT OF 35 MPH. HIT A PATCH OF ICE ON THE UNTREATED ICY ROADS IN GLOCESTER RI . CAUSED ME TO INCREASE SPEED WHILE SPINNING IN CIRCLES . ENDED UP HITTING A TREE WITH THE FRONT QUARTER PANEL ON THE PASSENGER SIDE DESTROYED EVERYTHING ON THAT SIDE UNDER THE HOOD AND THE CHASIE IN THE …
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WAS DRIVING DOWN THE ROAD AT THE POSTED SPEED LIMIT OF 35 MPH. HIT A PATCH OF ICE ON THE UNTREATED ICY ROADS IN GLOCESTER RI . CAUSED ME TO INCREASE SPEED WHILE SPINNING IN CIRCLES . ENDED UP HITTING A TREE WITH THE FRONT QUARTER PANEL ON THE PASSENGER SIDE DESTROYED EVERYTHING ON THAT SIDE UNDER THE HOOD AND THE CHASIE IN THE FRONT!! NEXT I SPUN AGAIN HITTING THE FRONT BUMPER ON THE RIGHT SIDE! AIR BAGS NEVER DEPLOYED AND THEY SHOULD HAVE AT THE SPEED AND VELOCITY THE CAR HIT THE TREE AT! *TR
NHTSA ODI #10676523
105,000 miles · Jan 10, 2015
Electrical SystemPower Train
THE VEHICLE KEY IS STUCK IN THE IGNITION WHICH MAKES IT EASIER FOR CAR THEFT TO OCCUR. THERE IS NO WAY OF GETTING THE VEHICLE KEY OUT YOURSELF. THE VEHICLE STARTS, BUT WHEN YOU TURN IT OFF, THE KEY REMAINS STUCK IN THE VEHICLE IGNITION. *TR
NHTSA ODI #10671526
Mileage unknown · Jan 7, 2015
Vehicle Speed Control
MY THROTTLE HAS STUCK OPEN ON MY FORD FOCUS HATCHBACK SEVERAL TIMES SINCE RIGHT BEFORE THANKSGIVING. IT IS BEING CHECKED AT MY DEALERSHIP CURRENTLY, AND WAS CHECKED AFTER THANKSGIVING FOR ANY PROBLEMS, BUT THEY WERE UNABLE TO FIND ANYTHING MECHANICALLY WRONG. THE PROBLEM WENT AWAY DURING WARMER WEATHER, BUT HAS SINCE RETURNED. …
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MY THROTTLE HAS STUCK OPEN ON MY FORD FOCUS HATCHBACK SEVERAL TIMES SINCE RIGHT BEFORE THANKSGIVING. IT IS BEING CHECKED AT MY DEALERSHIP CURRENTLY, AND WAS CHECKED AFTER THANKSGIVING FOR ANY PROBLEMS, BUT THEY WERE UNABLE TO FIND ANYTHING MECHANICALLY WRONG. THE PROBLEM WENT AWAY DURING WARMER WEATHER, BUT HAS SINCE RETURNED. *TR
NHTSA ODI #10670662
45,000 miles · Jan 5, 2015
Suspension
WHILE DRIVING ON SNOW FOR THE FIRST TIME WITH THIS VEHICLE, I EXPERIENCED SIGNIFICANT AND EXTREMELY DIFFICULT TO CONTROL FISHTAILING OF THE REAR END. I HAVE SIGNIFICANT EXPERIENCE DRIVING IN THE SNOW, THE TIRES ARE IN EXTREMELY GOOD CONDITION AND THE VEHICLE WAS CHECKED PRIOR TO THE TRIP. THE PROBLEM IS NOT WITH THE TIRES OR M…
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WHILE DRIVING ON SNOW FOR THE FIRST TIME WITH THIS VEHICLE, I EXPERIENCED SIGNIFICANT AND EXTREMELY DIFFICULT TO CONTROL FISHTAILING OF THE REAR END. I HAVE SIGNIFICANT EXPERIENCE DRIVING IN THE SNOW, THE TIRES ARE IN EXTREMELY GOOD CONDITION AND THE VEHICLE WAS CHECKED PRIOR TO THE TRIP. THE PROBLEM IS NOT WITH THE TIRES OR MAINTENANCE. THE PROBLEM IS WITH THE DESIGN OF THE SUSPENSION. AFTER THE INCIDENT, A QUICK INTERNET SEARCH REVEALS THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS OF THIS VINTAGE. IT IS BEYOND BELIEF THAT FORD IS UNAWARE OF THE PROBLEM. THE VEHICLE IS DEFECTIVE AND UNSAFE. WE WERE LUCKY TO KEEP THE VEHICLE UNDER CONTROL AND GET OFF THE ROAD ALIVE. ATTEMPTS TO CONTACT FORD DIRECTLY HAVE PROVEN UNSUCCESSFUL. *TR
NHTSA ODI #10670250
52,000 miles · Nov 19, 2014
Electrical SystemEquipment Adaptive/mobility
REAR TAILLIGHT BULB BLOWS OUT AS IF AN ELECTRICAL SHORT IN WIRING. BULB WILL LOOK BLACK, EVEN THE SOCKET HAS BLACK DISCOLORATION. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED CAR IN 2009 WITH BOTH THE LEFT AND RIGHT REAR TAIL LIGHTS. TO DATE I HAVE REPLACED ABOUT 15-20 BULBS TO THE EXTENT I PURCHASED TWO (2) BOXES OF BU…
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REAR TAILLIGHT BULB BLOWS OUT AS IF AN ELECTRICAL SHORT IN WIRING. BULB WILL LOOK BLACK, EVEN THE SOCKET HAS BLACK DISCOLORATION. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED CAR IN 2009 WITH BOTH THE LEFT AND RIGHT REAR TAIL LIGHTS. TO DATE I HAVE REPLACED ABOUT 15-20 BULBS TO THE EXTENT I PURCHASED TWO (2) BOXES OF BULBS A SOCKET WRENCH AND CORRECT SOCKET TO KEEP IN CAR TO REPLACE BULBS EACH TIME IT HAPPENS.
NHTSA ODI #10659228
114,000 miles · Nov 17, 2014
Air Bags
WARNING LIGHT ON DASH FOR PASSENGER AIRBAG POPS ON AT TIMES. THE INDICATOR IN THE MIDDLE OF THE CONSOLE WILL ALSO LIGHT UP AS IF SOMEONE IS IN THE SEAT. THE WARNING LIGHT WILL STAY LITE FOR DAYS AND AT TIMES WEEKS AND THEN JUST GO OFF. I'VE ATTEMPTED TO RESET AS THE OWNER MANUAL EXPLAINS TO , BUT IT HASN'T WORKED. I'VE TAKEN…
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WARNING LIGHT ON DASH FOR PASSENGER AIRBAG POPS ON AT TIMES. THE INDICATOR IN THE MIDDLE OF THE CONSOLE WILL ALSO LIGHT UP AS IF SOMEONE IS IN THE SEAT. THE WARNING LIGHT WILL STAY LITE FOR DAYS AND AT TIMES WEEKS AND THEN JUST GO OFF. I'VE ATTEMPTED TO RESET AS THE OWNER MANUAL EXPLAINS TO , BUT IT HASN'T WORKED. I'VE TAKEN IT TO A MECHANIC (FIRESTONE) TO INQUIRE OF ISSUE. I WAS TOLD IT MAYBE ELECTRICAL. I'VE EVEN TAKEN TO A DEALERSHIP'S AUTO REPAIR DEPARTMENT AND WAS TOLD THE SAME THING. 99% OF TIME SINCE I'VE OWNED THIS VEHICLE NO ONE HAS RIDDEN IN MY PASSENGER FRONT SEAT. SO THIS CONCERNS ME BECAUSE IF SOMETHING HAPPENS WHAT IF THE AIRBAG, WHICH SEEMS TO BE FAULTY, DOESN'T DEPLOY. *TR
NHTSA ODI #10658554
119,000 miles · Nov 17, 2014
Air BagsCrashInjury
VEHICLE WAS INVOLVED IN A CAR ACCIDENT. I WAS SITTING AT A RED LIGHT WHEN I WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE WHO FAILED TO STOP IN TIME. THE VEHICLE THAT IMPACTED HIT MY CAR WAS GOING A SPEED OF 50MPH. MY AIRBAG DID NOT DEPLOY. MY 2007 FORD WAS PUSHED A FEW FEET. 3 WKS OF REPAIR WORK WAS REQUIRED TO THE REAR OF …
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VEHICLE WAS INVOLVED IN A CAR ACCIDENT. I WAS SITTING AT A RED LIGHT WHEN I WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE WHO FAILED TO STOP IN TIME. THE VEHICLE THAT IMPACTED HIT MY CAR WAS GOING A SPEED OF 50MPH. MY AIRBAG DID NOT DEPLOY. MY 2007 FORD WAS PUSHED A FEW FEET. 3 WKS OF REPAIR WORK WAS REQUIRED TO THE REAR OF MY VEHICLE. I UNDERWENT FOUR MONTHS OF PHYSICAL THERAPY FOR NECK AND BACK PROBLEMS THAT I STILL DEAL WITH TODAY. I DON'T UNDERSTAND WHY MY AIRBAG DIDN'T DEPLOY. BECAUSE THE VEHICLE THAT HIT ME REALIZED THE LIGHT WAS RED AND I STOPPED, HE WAS ABLE TO TURN HIS VEHICLE A BIT TO USE THE IMPACT OTHERWISE THIS WOULD HAVE BEEN MUCH WORSE. *TR
NHTSA ODI #10658547
Mileage unknown · Nov 13, 2014
Electrical System
WIRING INSIDE OF BOOT TO THE HATCHBACK (LIFTGATE), POWERING THE THIRD BRAKE LIGHT, LOCK FOR HATCHBACK, AND REAR WIPER IS BROKEN CAUSING SHORTS. *TR
NHTSA ODI #10654735
100,000 miles · Oct 29, 2014
Air Bags
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING AND CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING AND CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. ..UPDATED 12/02/14 *BF UPDATED 01/07/15*JB
NHTSA ODI #10650945
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO