NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
20 reportsClear category filter75,000 miles · Aug 29, 2016
Air BagsElectrical SystemUnknown Or Other
THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISS…
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THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISSUE INCLUDING ON HERE. MY FAMILY AND I CANNOT AFFORD TO REPLACE THIS OR FIX THIS OUR SELVES TO MY KNOWLEDGE THE ONLY AFTERMARKET PARTS ON MY CAR OUR THE TIRES AND ALL OF THE MOUNTS. FOR THE ORIGINAL MANUFACTURED MOUNTS FAILED AND BROKE.
NHTSA ODI #10899309
92,000 miles · Mar 13, 2016
Unknown Or Other
REAR PASSENGER DOOR NO LONGER LOCKS, EITHER AUTOMATICALLY OR MANUALLY ATTEMPTING TO PRESS THE LOCK LATCH. ISSUE IS THE SAME WITH CHILD LOCK ENGAGED OR DISENGAGED. VEHICLE IS STATIONARY.
NHTSA ODI #10846328
Mileage unknown · Jan 2, 2016
Unknown Or Other
WE TOOK MY WIFE'S 2007 FORD FOCUS IN FOR OIL CHANGE AND TIRE ROTATION AND THE MECHANIC SAID THAT TIRES NEED TO BE ROTATED ON THE FORD FOCUS'S AT EVERY OIL CHANGE TO HELP WITH THE LIFE BUT FROM WHAT I HAVE READ THAT DOESN'T MAKE ANY DIFFERENCE AT ALL THEY ARE NOTORIOUS FOR WEARING AN RUINING TIRES. SO WHAT IS THE DEAL DO WE HAVE …
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WE TOOK MY WIFE'S 2007 FORD FOCUS IN FOR OIL CHANGE AND TIRE ROTATION AND THE MECHANIC SAID THAT TIRES NEED TO BE ROTATED ON THE FORD FOCUS'S AT EVERY OIL CHANGE TO HELP WITH THE LIFE BUT FROM WHAT I HAVE READ THAT DOESN'T MAKE ANY DIFFERENCE AT ALL THEY ARE NOTORIOUS FOR WEARING AN RUINING TIRES. SO WHAT IS THE DEAL DO WE HAVE TO HAVE DEEP POCKETS OR BE SITTING ON A PILE OF MONEY TO KEEP REPLACING TIRES OR CAN FORD BE MADE TO HELP COMPENSATE THE CONSUMER'S FOR A PROBLEM THEY CREATED AND ARE JUST LETTING IT GO.
NHTSA ODI #10817409
90,600 miles · Dec 26, 2015
Unknown Or Other
MY CAR IS HAVING SOME TRANSMISSION PROBLEMS. IT WILL NOT SHIFT INTO A HIGHER SPEED AND WILL NOT GO INTO REVERSE. THE OVERDRIVE OFF LIGHT KEEPS FLASHING EVEN THOUGH I TURNED MY OVERDRIVE ON AND MY CAR ISN'T THAT HIGH IN MILEAGE.
NHTSA ODI #10816244
Mileage unknown · Aug 7, 2015
Unknown Or Other
THE HATCHBATCH DOOR WORKED WELL THEN A FEW MINUETS LATER I OPENED IT, IT WILL NOT STAY UP AND SLAMS DOWN THERE WAS NOT INCIDENT OF INJURY IT BUT IS A DANGER IT WILL NOT STAY OPEN.
NHTSA ODI #10746937
88,518 miles · Jun 7, 2015
Air BagsStructureUnknown Or OtherCrashInjury
WE WERE DRIVING NORTH AT 50 MPH, MAN GOING EAST ROLLED THROUGH STOP SIGN. HE T-BONED US SQUARE IN BOTH DRIVER SIDE DOORS, ROLLING US OVER TWICE, LANDING BACK ON THE DRIVER SIDE OF THE CAR. OUT OF 7 AIRBAGS ONLY ONE DEPLOYED. THE AIR BAG THAT DEPLOYED WAS ON THE PASSENGER SEAT ON THE OPPOSITE SIDE OF WHERE THE IMPACT OCCURRED. …
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WE WERE DRIVING NORTH AT 50 MPH, MAN GOING EAST ROLLED THROUGH STOP SIGN. HE T-BONED US SQUARE IN BOTH DRIVER SIDE DOORS, ROLLING US OVER TWICE, LANDING BACK ON THE DRIVER SIDE OF THE CAR. OUT OF 7 AIRBAGS ONLY ONE DEPLOYED. THE AIR BAG THAT DEPLOYED WAS ON THE PASSENGER SEAT ON THE OPPOSITE SIDE OF WHERE THE IMPACT OCCURRED. I HAVE THE CAR, IT HAS BEEN UNTOUCHED OTHER THAN TOW TRUCK COMPANY AND IS LOCKED IN MY PARENTS GARAGE, AS WE DON'T KNOW WHAT TO DO WITH IT OR NEXT. WE HAVE TONS OF PICTURES. PICTURES OF THE CAR, THE SCENE, WE HAVE IT ALL. THANK YOU RW
NHTSA ODI #10723819
90,000 miles · Jun 4, 2012
Unknown Or Other
WITH NO ACCIDENT, TRAUMA OR UNUSUAL EVENT, MY AIR BAG WARNING LIGHT BEGAN TO COME ON AND OFF INTERMITTENTLY. AFTER ABOUT A WEEK, IT STAYED ON. I TOOK IT TO A FORD DEALERSHIP. FOR $119.16, THEY DIAGNOSED IT AS CODES B1868 - AIRBAG LAMP FAILURE AND B2232 AIRBAG CIRCUIT OPEN LOOP #2 FRONT DRIVER'S SEAT. IT WOULD COST $1,100 TO …
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WITH NO ACCIDENT, TRAUMA OR UNUSUAL EVENT, MY AIR BAG WARNING LIGHT BEGAN TO COME ON AND OFF INTERMITTENTLY. AFTER ABOUT A WEEK, IT STAYED ON. I TOOK IT TO A FORD DEALERSHIP. FOR $119.16, THEY DIAGNOSED IT AS CODES B1868 - AIRBAG LAMP FAILURE AND B2232 AIRBAG CIRCUIT OPEN LOOP #2 FRONT DRIVER'S SEAT. IT WOULD COST $1,100 TO REPLACE THE MODULE.
NHTSA ODI #10461502
48,509 miles · Aug 13, 2011
Unknown Or Other
THE IGNITION KEY WOULD NOT TURN. THE REPAIR COST $305 AND FORD WILL NOT COVER THE EXPENSE UNDER THE EXTRACARE EXTENDED WARRANTY. MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 2000. I HAD A 2003 FORD FOCUS AND I EXPERIENCED THE SAME EXACT PROBLEM. I ASSUMED WHEN I PURCHASED MY 2007 AND 2010 FORD F…
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THE IGNITION KEY WOULD NOT TURN. THE REPAIR COST $305 AND FORD WILL NOT COVER THE EXPENSE UNDER THE EXTRACARE EXTENDED WARRANTY. MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 2000. I HAD A 2003 FORD FOCUS AND I EXPERIENCED THE SAME EXACT PROBLEM. I ASSUMED WHEN I PURCHASED MY 2007 AND 2010 FORD FOCUS THAT THIS PROBLEM HAD BEEN ADDRESSED BY FORD. I LOOKED UP THE 2003 FORD FOCUS ON YOUR DATABASE AND FOUND 247 COMPLAINTS REGARDING THIS PROBLEM.. THE 2007 FORD FOCUS HAS ONLY 10 COMPLAINTS BUT IT APPEARS THAT THE MILEAGE HAS TO BE OVER 30,000 MILES.
NHTSA ODI #10420168
Mileage unknown · Jun 1, 2010
Unknown Or OtherCrash
2007 FORD FOCUS. CONSUMER WAS KILLED IN AN ACCIDENT. *BF THE VEHICLE WAS EQUIPPED WITH A BLACK BOX AND THE LAWYER HAS BEEN ATTEMPTING TO GET THE MANUFACTURER OF THE BLACK BOX TO DOWNLOAD THE RCM , BUT HAS BEEN UNSUCCESSFUL. ON JULY 2009, THE LAWYER FOR THE DECEASED WAS INFORMED BY ONE OF THE ATTORNEYS FOR FORD MOTOR COMPANY, TH…
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2007 FORD FOCUS. CONSUMER WAS KILLED IN AN ACCIDENT. *BF THE VEHICLE WAS EQUIPPED WITH A BLACK BOX AND THE LAWYER HAS BEEN ATTEMPTING TO GET THE MANUFACTURER OF THE BLACK BOX TO DOWNLOAD THE RCM , BUT HAS BEEN UNSUCCESSFUL. ON JULY 2009, THE LAWYER FOR THE DECEASED WAS INFORMED BY ONE OF THE ATTORNEYS FOR FORD MOTOR COMPANY, THAT THEY WERE IN CONTACT WITH THE MANUFACTURER REGARDING THE DOWNLOAD OF THE RCM INFORMATION AND WERE ADVISED THAT THERE WAS NO WAY TO DOWNLOAD THAT PARTICULAR MODEL IN THE UNITED STATES AND THEY WOULD HAVE TO FORWARD THE UNIT TO GERMANY TO DOWNLOAD THE INFORMATION. THE LAWYERS OFFICE STILL HAS NOT RECEIVED ANY INFORMATION AND BELIEVED THE BLACK BOX MANUFACTURED BY BOSCH IS A FRAUD AND THAT THE BLACK BOX DOES NOT MAINTAIN ANY INFORMATION. LAWYER WROTE IN ON BEHALF OF THE ESTATE OF THE DECEASED. *JB
NHTSA ODI #10332792
14,080 miles · Apr 2, 2010
Unknown Or OtherCrash
FIRST INCIDENT - DECEMBER, 2007-STOPPED IN TRAFFIC, EXPERIENCED SUDDEN ACCELERATION, APPLIED BRAKE AND SHIFTED CAR INTO NEUTRAL. TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL . SECOND INCIDENT - DECEMBER, 2007, WHILE EXITING STORE PARKING LOT, I STOPPED AND WAITED FOR TRAFFIC TO CLEAR ON MAIN HIGHWAY. CAR HAD SUDDEN…
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FIRST INCIDENT - DECEMBER, 2007-STOPPED IN TRAFFIC, EXPERIENCED SUDDEN ACCELERATION, APPLIED BRAKE AND SHIFTED CAR INTO NEUTRAL. TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL . SECOND INCIDENT - DECEMBER, 2007, WHILE EXITING STORE PARKING LOT, I STOPPED AND WAITED FOR TRAFFIC TO CLEAR ON MAIN HIGHWAY. CAR HAD SUDDEN ACCELERATION, RPM'S WENT UP TO 6000. IMMEDIATELY SHIFTED TO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL. TOOK CAR TO DEALER AFTER SECOND INCIDENT. THEY REPORTED THEY COULD NOT FIND ANYTHING WRONG AT THAT TIME. THIRD INCIDENT - APRIL, 2008 - SLOWING DOWN IN TRAFFIC, GOING APPROX. 5 MILES PER HOUR, EXPERIENCED SUDDEN ACCELERATION AT ABOUT 3000 RPM'S. IMMEDIATELY SHIFTED INTO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, VEHICLE THEN RETURNED TO NORMAL IDLE. FOURTH INCIDENT - MARCH 29, 2010 - WHILE PULLING INTO A PARKING SPOT AT A KROGER STORE I TURNED RIGHT INTO THE SPOT, COASTED INTO THE SPOT AND HAD FOOT OVER BRAKE PEDAL. EXPERIENCED SUDDEN ACCELERATION, CAR SURGED FORWARD, I PRESSED BRAKE PEDAL, BUT CAR CRASHED INTO BUMPER OF VEHICLE IN PARKING SPOT ACROSS FROM ME. TOOK CAR TO DEALER, BUT ONCE AGAIN, DEALER SAID THEY WERE UNABLE TO VERIFY CONCERN. FIRST THREE INCIDENTS, MY HUSBAND, DAVID GERARD WAS DRIVING THE VEHICLE. I WAS DRIVING THE CAR DURING THE LAST INCIDENT IN MARCH, 2010.
NHTSA ODI #10323439
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO