2005 Ford Focus

TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE BRAKE LIGHT BULBS OVERHEATED AND AS A RESULT, MELTED THE HEADLIGHT ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 58,000.

ON 2/26/2011 AT APPROXIMATLY 1900 HRS. I WAS AT NELLIS AIR FORCE BASE IN LAS VEGAS NEVADA I HAD TO PULL OVER IN A SAFE AREA TO LOOK FOR MY ID AS I GOT OUT OF THE CAR WITH THE CAR IN PARK AND EMERGENCY BRAKE ON I PROCEEDED TO LIFT THE HANDLE IN FRONT OF THE SEAT THAT ALLOWES IT TO BE MOVED FORWARD SO I CAN LOOK UNDER THE SEAT FOR MY ID,I COULDN'T SEE IT SO I PROCEEDED TO DO THE SAME WITH THE PASSANGER SEAT AND IT WASEN'T THERE SO AGAIN I WAS ON THE DRIVERS SIDE AND AGAIN PULLING UP THE HANDLE AND MY RIGHT SIDE OF MY FACE AND EAR WAS WITHIN AN INCH OF THE SIDE AIR BAG WHEN IT EXPLODEDAND NOCKED ME UP AGAINST THE DRIVERS DOOR FRAME AND THE AIRBAG POWDER WAS ALL OVER ME AND FOR 30 SECONDS I COULDN'T SEE OR HEAR. MY FACE WAS ON FIRE WITH ACID BURNS ALL OVER MY FACE AND MY RIGHT EAR. I WAS SEEN AT THE ER AND WAS TREATED WHICH INCLUDED A CAT SCAN OF MY HEAR TO SEE IF THERE WAS ANY INTERNAL TRAMA AND THAT WAS NEGATIVE HOWEVER I HAD DEVELOPED TMJ BECAUSE OF THE IMPACT TO MY JAW AND MIGRAIN HEADACHES WHICH HAVE NOT SUBSIDED TO THIS DAY. ALL REPORTS AND PICTURES ID TAKEN WERE SENT THROUGH E-MAIL TO FORD CLAIMS DEPT. I WAS SENT THE PAPER WORK TO FILL OUT AND SEND IT BACK TO THEM,IN MARCH 2011 I HAVE TO GOT TO A DEALER TO HAVE THE CHIP RED AND IT COST TO HAVE THAT DONE WAS $103.48. IT STATES THAT THE DTC B1231 RESTRAINT SYSTEM WAS SUFFICIENT IMPACT TO WARRENT A DEPLOYMENT YET INDICATES THAT NO COLLISION OCCURED. SO THEN NOW THE MODUAL NEEDS TO BE TAKEN OUT BY THE DEALER WHICH I WENT TO FORD AND THEY REFUSED TO HELP, SO THAT EVENING WENT TO ANOTHER FORD AND THEY HELPED IT TOOK THEM JANUARY 2012 TO COORDINATE WITH FORD TO TAKE OUT THE MODGUAL, I JUST FOUND OUT A WEEK AGO JUNE 14TH. THAT BOSH IS JUST NOW TAKING A LOOK AT THAT PRODUCT THAT WAS SENT TO THEM IN JANUARY 2012.16 MONTHS LATER NOTHING ELSE HAS BEEN DONE AND I DON'T KNOW WHAT ELSE I CAN DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

WENT TO PICK MY SON UP FROM SCHOOL. COULD NOT GET KEY OUT OF IGNITION. TOOK TO A LOCAL MECHANIC AND CYLINDERS WERE REPLACED. THAT WAS IN MARCH. GOT HOME TODAY (MAY) AND THE SAME PROBLEM. LUCKILY HAVE A DRIVEWAY BUT I AM ANNOYED AND NERVOUS ABOUT KEEPING THIS CAR. FEARFUL THAT THE KEY MAY GET STUCK AT AN INOPPORTUNE TIME. *TR

I OWED A FORD FOCUS 2005. MY CAR WAS PARKED WHEN IT WAS HIT FROM BEHIND. I NOTICED WATER GOING IN MY TRUNK AFTER IT WAS WORKED ON. THE BODY SHOP THAT WORKED ON IT TOOK IT BACK IN TO SEE WHAT THE PROBLEM WAS. THEY SAID THERE'S ALOT OF WATER COMING FROM AROUND THE RUBBER RING ON GAS TANK. THE AREA WHERE YOU OPEN THE GAS DOOR. I DIDN'T HAVE THIS PROBLEM UNTIL THE CAR WAS HIT. THE BODY SHOP TOLD ME IT WAS A WHOLE ANOTHER ISSUE IT WASN'T ON THEIR PART. WHEN IT RAINS THE TRUNK IS SOAKED ESPECIALLY WHEN THERE'S A HEAVY RAIN. ALSO MY CAR DOORS FREEZE AND I CAN'T GET IN THEM IN COLD WEATHER. THE DOOR LOCKS WERE REPLACED WHEN FORD HAD THE RECALLED. THE CAR WAS BOUGHT IN INDIANA. I LIVED IN WASHINGTON STATE AT THIS TIME. ALSO WATER WAS COMING IN AROUND THE LIGHT PANEL ON THE TRUNK. WHEN I OPEN IT WATER WOULD FALL INSIDE THE TRUNK.THAT WOULD THE PART THAT HAS A BLACK PANEL BELOW TRUNK KEY AREA. THE BODY SHOP WAS ABLE TO FIX IT WITH SILICON. AM WONDERING WHAT DAMAGE IS BEING DONE TO THE CAR. DAMAGES I CAN'T SEE. I CAN HEAR A POPPING SOUND FROM THE REAR END OF THE CAR. *TR

BOTH REAR DOORS ARE STUCK CLOSED AND CANNOT BE OPENED. BROUGHT VEHICLE TO FORD DEALER TO SEE IF THIS REPAIR WAS COVERED UNDER THE WARRANTY FOR DOOR LATCHES. I WAS TOLD THAT THIS VEHICLE WAS NOT COVERED. FORD QUOTED ME A PRICE OF OVER $700 TO REPLACE THE HARDWARE INSIDE OF THE DOOR THAT HAD "OXIDIZED". THE PASSENGER SIDE REAR DOOR STOPPED OPENING A FEW YEARS AGO BUT THIS WAS NOT A MAJOR CONCERN AS I RARELY HAVE PASSENGERS IN THE REAR OF THE VEHICLE. ABOUT A WEEK AGO THE DRIVER'S SIDE REAR DOOR STOPPED FUNCTIONING FOR NO APPARENT REASON. IT IS INTERESTING THAT THE PROBLEM WITH THIS VEHICLE IS ALMOST IDENTICAL TO THE RECALL THAT WAS ISSUED FOR THE DOOR LATCHES, YET IT SEEMS THAT THERE ARE MANY OTHER FORD FOCUSES THAT ARE NOT COVERED UNDER THE WARRANTY BASED ON VIN#. THIS COULD BECOME A SAFETY ISSUE IF THE DOOR WERE TO OPEN WHILE THE VEHICLE IS IN MOTION OR IF PASSENGERS WERE UNABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION (FOR EXAMPLE, AN ACCIDENT IN WHICH THE FRONT DOORS WERE DAMAGED, THERE WOULD BE NO EXIT FROM VEHICLE IF BOTH REAR DOORS ARE STUCK). I PURCHASED THIS VEHICLE NEW IN 2005 AND THE BACK DOORS WERE RARELY USED. *TR

I PURCHASED THIS VEHICLE NEW IN 2005. WITHIN THE FIRST YEAR AND A HALF I STARTED NOTICING THAT THE DASH LIGHTS WOULD ILLUMINATE WHEN THE VEHICLE WAS PARKED, NO KEYS IN THE IGNITION. THE ABS AND BATTERY LIGHT WOULD FLICKER ON AND OFF ACCOMPANIED BY A BUZZING SOUND. THE WIRELESS REMOTES STOPPED WORKING AS WELL. I BROUGHT THE VEHICLE TO FORD AS IT WAS STILL WITHIN THE THREE YEAR/36,000 MILE WARRANTY PERIOD. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEY RE-PROGRAMMED THE WIRELESS REMOTES. AFTER THIS THE PROBLEM CONTINUED WITH THE FLICKERING LIGHTS AND BUZZING SOUND AND ALSO THE WIRELESS REMOTES STOPPED WORKING. I RETURNED THE VEHICLE TO FORD AND THEY TOLD ME THAT THE DASH LIGHTS WERE MALFUNCTIONING AND THEY WOULD HAVE TO OPEN UP THE DASH, THEY QUOTED ME $700 JUST TO OPEN UP AND DIAGNOSE PLUS THE LABOR CHARGES FOR WHATEVER THE PROBLEM WAS. THIS WAS RIGHT AFTER THE THE YEAR/36,000 MILE WARRANTY PERIOD WAS OVER. I MENTIONED THAT I HAD BEEN TO THE DEALERSHIP FOR THE VERY SAME REASON WHEN THE VEHICLE WAS UNDER WARRANTY BUT THEY COULD NOT FIND THE PROBLEM. FORD SAID THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. FORD DID NOT FIX THIS ISSUE AND ALSO SAID THAT THE WIRELESS REMOTES COULD NOT BE REPROGRAMMED. IN THE YEARS SINCE THE INITIAL PROBLEM, I HAVE HAD TO PUT IN TWO NEW ALTERNATORS. THE DASH LIGHTS FLICKER ALMOST CONTINUOUSLY. THE DASH DISPLAY (SPEEDOMETER, ODOMETER, ETC.) HAS COMPLETELY CUT OUT WHILE DRIVING THE VEHICLE SEVERAL TIME. THE VEHICLE STILL OPERATES BUT LOSES POWER WHEN THE DASH CUTS OUT. WHEN THE DASH DISPLAY CUTS OUT YOU ARE DRIVING WITHOUT A GAS GAUGE, SPEEDOMETER, ETC. WHEN THE DASH LIGHTS COME BACK ON, THERE IS A "HICCUP" OR POWER SURGE ACCOMPANIED BY THE SAME BUZZING SOUND THAT OCCURS WHEN THE DASH LIGHTS ARE FLICKERING WHEN THE VEHICLE IS PARKED. *TR

TL* THE CONTACT OWNS A 2005 FORD FOCUS. WHILE ATTEMPTING TO LOCK THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE ELECTRONIC LOCKING MECHANISM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE DOOR LOCK ACTUATOR AND LOCKING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 92,000.

THE PASSENGER BACK DOOR LOCK DOES NOT LOCK. THE ELECTRIC KEY BEEPS WHEN THE DOORS ARE LOCKED AND CONTINUES TO BEEP TELLING ME IT'S LOCKED BUT I GO TO IT AND IT OPENS ANYWAY. I DON'T KNOW HOW LONG IT HAS BEEN THIS WAY SINCE I HAD BEEN TRUSTING THE ELECTRIC KEY TO TELL ME IT WAS LOCKED. THE FIRST TIME I NOTICED IT WAS WHEN ON 3/7/12 I HAD TO USE THE MANUAL KEY AND I WENT AROUND TO CHECK EACH DOOR. I THEN SAW THAT I COULDN'T LOCK IT MANUALLY. LATER OF COURSE I CHECKED IT WITH THE ELECTRICAL KEY AND FOUND OUT IT WASN'T LOCKING THOUGH IT WOULD BEEP TO TELL ME IT WAS. *TR

AFTER STARTING THE CAR WHEN IT HAS SET A FEW HOURS THE OVERDRIVE OFF LIGHT IS FLASHES YELLOW, ODOMETER JUST SHOWS DASHES, AND SPEEDOMETER DOSENT WORK. CAR STILL OPERATES BUT SHIFTS GEARS HARD, WHEN IT REACHES THE SPEED FOR DOOR TO LOCK EVERYTHING STARTS WORKING. I HAVE HAD MULTIPLE PROBLEMS WITH THE ENGINE MGMT FUSE, AND HAVE HAD 3 ALTENATORS CHANGED OUT IN THE LAST 2 YEARS. ALSO I HAD A PROBLEM WITH KEY NOT COMING OUT OF IGNITION AND FOUND OUT THAT A PEICE OF THE SHIFTER HAD BROKE OFF AND SLID DOWN AND KEPT IT FROM GOING ALL THE WAY INTO PARK, AFTER REMOVING PART I HAVE HAD NO PROBLEM WITH THE KEY. ALSO ENGINE LIGHT STAYS ON WAS TOLD BY AUTO ZONE IT WAS VACCUM SYSTEM TOOK IT TO FORD PLACE THEY SAID IT WAS MOTOR MOUNTS, THEY WERE REPLACED 20,000 MILES AGO AND IT STILL HASNT HELPED. *TR