NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
51 reportsClear category filterMileage unknown · Nov 2, 2023
Air BagsSeat BeltsService BrakesCrashInjury
In a rear end accident the airbags never deployed. The seat belt also didn't catch me and my chest hit the steering wheel. I pressed hard on the breaks but it didn't feel like it was slowing down. I now have a fractured sternum and cannot drive or work. I have filed insurance claims and been to the hospital. No one was in the ca…
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In a rear end accident the airbags never deployed. The seat belt also didn't catch me and my chest hit the steering wheel. I pressed hard on the breaks but it didn't feel like it was slowing down. I now have a fractured sternum and cannot drive or work. I have filed insurance claims and been to the hospital. No one was in the car with me. There were no warning lights/signs before.
NHTSA ODI #11553214
64,000 miles · Feb 9, 2019
Air BagsElectrical System
THE ICON SEAT BELT INDICATOR COMES AND GOES AS LIT AND THEN SOME TIMES IT IS NOT VISIBLE WHEN VEHICLE IS IN MOTION (ENGINE RUNNING).
NHTSA ODI #11175812
210,000 miles · Sep 21, 2018
Air Bags
ESTN REVENTADAS LAS BOLSAS DE AIRE.
NHTSA ODI #11130682
Mileage unknown · Jun 13, 2018
Air BagsExterior LightingSeat Belts
BOUGHT A 2005 FORD FOCUS IN APRIL, 2018. TOLD SALES MAN THAT AIRBAG ENGINE LIGHT REMAINS ON. WAS TOLD IS OK. ON 6/112018, CALLED CUSTOMER SERVICE FORD COOPERATE SPOKE WITH A LADY. SHE ASK FOR VIN NUMBER, I GAVE IT TO HER. SHE SAID 2005 FOCUS HAS NO AIRBAG RECALL. I TOLD HER THAT AIR BAG LIGHT STAYS ON SINCE WE BOUGHT THE CAR. S…
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BOUGHT A 2005 FORD FOCUS IN APRIL, 2018. TOLD SALES MAN THAT AIRBAG ENGINE LIGHT REMAINS ON. WAS TOLD IS OK. ON 6/112018, CALLED CUSTOMER SERVICE FORD COOPERATE SPOKE WITH A LADY. SHE ASK FOR VIN NUMBER, I GAVE IT TO HER. SHE SAID 2005 FOCUS HAS NO AIRBAG RECALL. I TOLD HER THAT AIR BAG LIGHT STAYS ON SINCE WE BOUGHT THE CAR. SHE DIDN'T TAKE INTEREST ON THAT. I ASKED HER WHAT COMPANY MADE 2005 FORD FOCUS AIRBAG? SHE WOULD NOT TELL ME. I CALLED LOCAL FORD DEALER IN WESLEY CHAPEL FL. TOLD SERVICE TECH SAME THING THAT I TOLD COOPERATE OF ENGINE LIGHT AIRBAG ALWAYS STAYS ON. HE TOO SAID IS NOTHING. THAT VIN NUMBER IS NO RECALL. I ASKED HIM AS WELL WHICH COMPANY PUT AIRBAGS IN 2005 FOCUS, WAS IT TAHKATA? HE TOO WOULDN'T ANSWER ME. SO I EMAIL MR. W.FORD TO EXPLAIN ABOVE SITUATION WITH AIRBAG LIGHT AND WHO PLACED AIR BAGS IN 2005 FOCUS. HAVE NOT HEARD FROM HIM OR HIS OFFICE, EXPLAINED TO MR. FORD, THAT AIRBAG LIGHT BEING ALWAYS ON AND HIS DEALERS WANT TO CHARGE ME $200 TO CHECK ENGINE LIGHT IS ABSURD. WHEN THIS IS A NATIONAL SAFETY RECALL. THAT WE AS THEIR PAYING CUSTOMERS DESERVE AN ANSWER AND BETTER TREATMENT. CAN YOU PLEASE TELL ME IF THIS IS A SAFETY VIOLATION? WOULD LIKE TO HEAR FROM YOU. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM
NHTSA ODI #11101652
181,073 miles · Dec 19, 2016
Air BagsCrashInjury
WE WERE DRIVING DOWN HIGHWAY AND REAR ENDED BY ANOTHER CAR ON RAIN SLICKED HIGH WAY. LOST CONTROL OF CAR AND CAR FLIPPED UP IN THE AIR AND CAME DOWN UPSIDE DOWN AND NO AIR BAGS CAME OUT WHATSOEVER. *TR
NHTSA ODI #10936244
160,000 miles · Aug 5, 2016
Air BagsCrashInjury
ALONE IN MY CAR, DRIVING ON A 4 LANE CITY STREET, I HAD SLOWED, ALMOST AT A FULL STOP, TO WAIT FOR THE CAR IN FRONT OF ME TO TURN INTO THE PARKING LOT ON OUR RIGHT. MEANTIME, CAR BEHIND ME HIT THE BACK OF MY CAR. SHE WAS TICKETED. SAID HAD LOOKED AWAY FOR A MOMENT. SAID SHE WAS DOING 35MPH. MY AIRBAG DID NOT DEPLOY. I CAN PROV…
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ALONE IN MY CAR, DRIVING ON A 4 LANE CITY STREET, I HAD SLOWED, ALMOST AT A FULL STOP, TO WAIT FOR THE CAR IN FRONT OF ME TO TURN INTO THE PARKING LOT ON OUR RIGHT. MEANTIME, CAR BEHIND ME HIT THE BACK OF MY CAR. SHE WAS TICKETED. SAID HAD LOOKED AWAY FOR A MOMENT. SAID SHE WAS DOING 35MPH. MY AIRBAG DID NOT DEPLOY. I CAN PROVIDE POLICE AND HOSPITAL RECORDS.
NHTSA ODI #10893664
Mileage unknown · Apr 25, 2016
Air Bags
MY AIR BAG LIGHT STAYS ON ALL THE TIME AND I AM SCARED IT WONT DEPLOY IF SOMETHING HAPPENS, PLUS IN THE MANUAL IT SAYS THAT IF THE LIGHT STAYS ON THAT THERE IS A DEFECT. PLUS I WENT ON HERE AND FOUND 6 OTHER COMPLAINTS ABOUT AIR BAGS.
NHTSA ODI #10861193
150,000 miles · Feb 1, 2016
Air BagsElectrical SystemEngine
TL* THE CONTACT OWNS A 2005 FORD FOCUS. WHILE STOPPED AT AN INTERSECTION, THE VEHICLE SHUT OFF AND LOST ALL POWER WITHOUT WARNING. THE CONTACT HEARD A CLICKING NOISE FROM THE STEERING RACK. THE CONTACT CALLED ROADSIDE ASSISTANCE; HOWEVER, THE VEHICLE RESTARTED AFTER THE TOW TRUCK DRIVER SHOOK THE BATTERY A COUPLE OF TIMES. THE C…
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TL* THE CONTACT OWNS A 2005 FORD FOCUS. WHILE STOPPED AT AN INTERSECTION, THE VEHICLE SHUT OFF AND LOST ALL POWER WITHOUT WARNING. THE CONTACT HEARD A CLICKING NOISE FROM THE STEERING RACK. THE CONTACT CALLED ROADSIDE ASSISTANCE; HOWEVER, THE VEHICLE RESTARTED AFTER THE TOW TRUCK DRIVER SHOOK THE BATTERY A COUPLE OF TIMES. THE CONTACT DROVE HOME. THE FAILURE RECURRED A FEW DAYS LATER AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL FOR NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 04/22/16*LJ THE CONSUMER STATED THE RADIO WOULD INTERMITTENTLY TURN ON THEN OFF, THE BATTERY CABLE MUST BE TOUCHED IN ORDER TO START THE VEHICLE, AND THE AIRBAG LIGHT WAS ILLUMINATED. *JS
NHTSA ODI #10823587
Mileage unknown · Jan 28, 2016
Air BagsService BrakesCrashInjury
MY SISTER OWNS A FORD FOCUS 2005, SHE HAD A MINOR ACCIDENT DURING A TRIP TO WORK. THE CAR SLIDE DOWN A HILL AT LESS THEN 25 MPH IN WED ROAD. THE CAR STOP BY CRASHIN IN TO A ROCK IN THE SIDE OF THE ROAD SAVING HER LIFE FROM A CLIFT. RECENTLY WE UPGRADE THE SUSPENSION, TIRES AND BREAKS TO PREVENT IT TO HAPPEN. WE TOOK THE CAR …
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MY SISTER OWNS A FORD FOCUS 2005, SHE HAD A MINOR ACCIDENT DURING A TRIP TO WORK. THE CAR SLIDE DOWN A HILL AT LESS THEN 25 MPH IN WED ROAD. THE CAR STOP BY CRASHIN IN TO A ROCK IN THE SIDE OF THE ROAD SAVING HER LIFE FROM A CLIFT. RECENTLY WE UPGRADE THE SUSPENSION, TIRES AND BREAKS TO PREVENT IT TO HAPPEN. WE TOOK THE CAR FOR A ROUND TRIP IN IT WE HAVE A SECOND ACCIDENT. THIS TIME I WAS DRIVING THE CAR IN A LITTEL HILL AT 45 MPH IN A ZONE OF 50 MPH, AT A HALF OF KM I CHANGE THE GEAR BECAUSE THE ROAD WAS WET TO SLOW DOWN THE CAR BUT SUDDENLY IT START SLIDING OVER THE WED ROAD. CONSIDERING THE TIME AND, THE MANEUVERS TO TAKE CONTROL OF THE CAR I START PUMPING THE BREAKS AND TRIED TO PULL THE CAR OUT OF THE ROAD BUT OT DIDNT CHANGE ITS DIRECCTION. AT LESS THEN 8 METERS THE CAR GOT A LITTEL OF TRACTION BUT IT WAS TO LATE TO EVADE THIS ACCIDENT. DURING THE COLITION THE AIR BAGS DIDNT DEPLOY LEAVING MY BODY HIT THE WHEEL. IT WAS A MIRACLE WE ARE ALIVE AND I DONT WHANT TO IMAGINE DRIVING THIS CAR DURING A SNOW ROAD.
NHTSA ODI #10822735
38,000 miles · Nov 20, 2014
Air Bags
AIRBAG LIGHT COME ON AND OFF 90% OF THE TIME WHEN DRIVING CAR PURCHASED CAR JANUARY 2013 USED 33.000 MILES 4 MNTHS LATER (MAY 2013)DRIVING HOME FROM WORK THE AIR BAG LIGHT WENT ON AND NOW STAY ON FOR WEEKS ON END AND THEN GOES OFF. *TR
NHTSA ODI #10659742
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.