← New search

2004 Ford Focus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.

About this comparison →

When problems were reported

Mileage at the reported incident

293 reports with mileage · 94 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports13 fire reports24 injury reports

What owners actually said

387 reports
100,000 miles · Oct 3, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE ATTEMPTING TO RESUME ACCELERATION. THE FUEL WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE AIR IDLE CONTROL WAS REPLACED, BUT THE FAILURE WAS NOT C…

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE ATTEMPTING TO RESUME ACCELERATION. THE FUEL WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE AIR IDLE CONTROL WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 06E056000 (FUEL SYSTEM, GASOLINE) BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 126,000.

NHTSA ODI #10546659

120,000 miles · Sep 24, 2013
Latches/locks/linkages

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE REAR PASSENGER AND DRIVER'S SIDE DOORS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OUTSIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER…

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE REAR PASSENGER AND DRIVER'S SIDE DOORS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OUTSIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LOCKS/LATCHES) BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 12/18/13*CN

NHTSA ODI #10545133

100,000 miles · Feb 7, 2013
Engine

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE FAILURE WAS NOT DIAGNOSED. A MONTH LATER, THE VEHICLE STALLED AND POWER…

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE FAILURE WAS NOT DIAGNOSED. A MONTH LATER, THE VEHICLE STALLED AND POWERED OFF. ALSO, THE CONTACT ALSO STATED THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 101,589.

NHTSA ODI #10496709

118,000 miles · Nov 28, 2012
Electrical System

TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION THE VEHICLE FAILED TO START. THE CONTACT TRIED APPROXIMATELY SIX TIMES. THE VEHICLE WAS LATER TOWED TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HIM THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W…

Read full complaint

TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION THE VEHICLE FAILED TO START. THE CONTACT TRIED APPROXIMATELY SIX TIMES. THE VEHICLE WAS LATER TOWED TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HIM THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 118,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10486338

85,000 miles · Jun 21, 2012
Electrical SystemUnknown Or Other

THE KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN ONGOING FOR TWO MONTHS. IT TAKES SEVERAL MINUTES OF JIGGLING TO FINALLY GET THE IGNITION LOCK TO RELEASE. I DRIVE THIS CAR ON BUSINESS, INCLUDING IN REMOTE AREAS. IT IS SCARY TO TRY TO START THE CAR AND HAVE THE KEY NOT TURN. SO FAR, I'VE ALWAYS BEEN ABLE TO GET IT TO EVENTUAL…

Read full complaint

THE KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN ONGOING FOR TWO MONTHS. IT TAKES SEVERAL MINUTES OF JIGGLING TO FINALLY GET THE IGNITION LOCK TO RELEASE. I DRIVE THIS CAR ON BUSINESS, INCLUDING IN REMOTE AREAS. IT IS SCARY TO TRY TO START THE CAR AND HAVE THE KEY NOT TURN. SO FAR, I'VE ALWAYS BEEN ABLE TO GET IT TO EVENTUALLY WORK, BUT THIS IS RIDICULOUS. WE'VE JUST STARTED EXPERIENCING THE SAME ISSUE ON MY WIFE'S 2007 FORD FOCUS. IN RESEARCHING THIS, IT HAS BEEN A PROBLEM ON THE FOCUS SINCE THE BEGINNING AND APPARENTLY FORD HAS REFUSED TO ACKNOWLEDGE THE ISSUE OR CHANGE THE IGNITION LOCK MECHANISMS ON LATER FOCUS MODELS. POTENTIALLY GETTING STRANDED AT NIGHT OR IN A REMOTE AREA DUE TO A FAULTY IGNITION LOCK IS A SERIOUS SAFETY ISSUE. ONE SHOULD NEVER HAVE A PROBLEM IN TURNING THE KEY IN THE IGNITION. FOR WHAT IT IS WORTH, I AM A CAREER SAFETY AND RISK MANAGEMENT CONSULTANT WORKING IN THE COMMERCIAL INSURANCE INDUSTRY WITH 35 YEARS EXPERIENCE. *TT

NHTSA ODI #10462578

165,000 miles · Jun 14, 2012
Engine

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE CONTACT ATTEMPTED SEVERAL TIMES TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE SPARK PLUGS, SPARK PLUG WIRES AND THE FUEL RAIL HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE OCCUR…

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE CONTACT ATTEMPTED SEVERAL TIMES TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE SPARK PLUGS, SPARK PLUG WIRES AND THE FUEL RAIL HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE OCCURRED WHEN TRAVELING SHORTER DISTANCES. THE CONTACT HAD TO DEPRESS THE ACCELERATOR IN ORDER TO AVOID THE VEHICLE FROM STALLING AT EVERY STOP. THE FAILURE SEEMED TO RECUR MORE FREQUENTLY DURING HOTTER TEMPERATURES. THE CURRENT MILEAGE WAS 174,000. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA ODI #10461717

94,000 miles · May 14, 2012
Electrical System

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITH THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THE IGNITION CYLINDER NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE …

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITH THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THE IGNITION CYLINDER NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000.

NHTSA ODI #10458431

130,000 miles · Apr 4, 2012
Structure

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT REMAIN CLOSED AND THE REAR DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO AS…

Read full complaint

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT REMAIN CLOSED AND THE REAR DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ODI #10454037

100,000 miles · Nov 17, 2011
Structure

THE DOOR HANDLES, INTERIOR AND EXTERIOR, FAIL TO OPEN THE DOORS. THE PROBLEM HAS BEEN INTERMITTENT, AND CAN BE SOMETIMES BE MITIGATED BY USING A KEY TO LOCK AND THEN UNLOCK THE DOOR, THOUGH THIS DOESN'T ALWAYS WORK. THE PROBLEM HAS BEEN GETTING WORSE WITH TIME. THIS IS A PROBLEM WITH SAFETY AND SECURITY, IN THE EVENT THAT ONE CA…

Read full complaint

THE DOOR HANDLES, INTERIOR AND EXTERIOR, FAIL TO OPEN THE DOORS. THE PROBLEM HAS BEEN INTERMITTENT, AND CAN BE SOMETIMES BE MITIGATED BY USING A KEY TO LOCK AND THEN UNLOCK THE DOOR, THOUGH THIS DOESN'T ALWAYS WORK. THE PROBLEM HAS BEEN GETTING WORSE WITH TIME. THIS IS A PROBLEM WITH SAFETY AND SECURITY, IN THE EVENT THAT ONE CANNOT ENTER THE VEHICLE.

NHTSA ODI #10437013

Mileage unknown · Oct 2, 2011
Air BagsCrash

I WAS DISTRACTED WHILE DRIVING AND HIT A TREE, THAT IS RIGHT NEXT TO THE ROAD, ON A WINDING ROAD WITH THE RIGHT FRONT SIDE OF MY CAR. AIRBAGS DID NOT GO OFF AT ALL. WAS RUSHED TO THE HOSPITAL ON A GURNEY, IN AN AMBULANCE. LEFT SIDE OF MY FACE HIT THE STEERING WHEEL AND SUSTAINED QUITE A BIT OF TRAUMA. IT WAS SWELLING AT SUCH A R…

Read full complaint

I WAS DISTRACTED WHILE DRIVING AND HIT A TREE, THAT IS RIGHT NEXT TO THE ROAD, ON A WINDING ROAD WITH THE RIGHT FRONT SIDE OF MY CAR. AIRBAGS DID NOT GO OFF AT ALL. WAS RUSHED TO THE HOSPITAL ON A GURNEY, IN AN AMBULANCE. LEFT SIDE OF MY FACE HIT THE STEERING WHEEL AND SUSTAINED QUITE A BIT OF TRAUMA. IT WAS SWELLING AT SUCH A RAPID RATE THAT THE NURSES AND DOCTORS THOUGHT I HAD BROKEN MY CHEEK BONE. AFTER CT SCANS, IT WAS DETERMINED I HAD NO BROKEN BONES, JUST BRUISED RIBS, SMALL CUTS, AND CONTUSIONS ON MULTIPLE PARTS OF MY BODY. THE VEHICLE HAS BEEN TOTALED BY MY INSURANCE COMPANY. I PLAN TO GET THE SDM FROM THE VEHICLE AND SEE WHAT EXACTLY WAS RECORDED. *TR

NHTSA ODI #10428180

Official recalls

1

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.