I HAVE A 2004 FORD FOCUS ZTS. THE CAR IS ONLY 4 YEARS OLD AND THE LOCKING CYLINDER WON'T TURN ANYMORE WHEN THE KEY IS IN THE IGNITION. THIS CAR IS FAR TOO NEW TO BE HAVING A PROBLEM LIKE THIS. *TR
2004 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
293 reports with mileage · 94 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
387 reportsTL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A VACUUM LEAK DUE TO BRAKE FAILURE. THE DEALER REPAIRED THE FAILURE AND STATED THAT FORD HAD TO UPGRADE THE COMPUTER IN HIS VEHICLE, WHICH MEANT THAT IT HAD TO BE REPROGRAMMED. ONCE THE CONTACT ENTERED THE VEHICLE, THE IDLER INCREASED TO 1,2…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A VACUUM LEAK DUE TO BRAKE FAILURE. THE DEALER REPAIRED THE FAILURE AND STATED THAT FORD HAD TO UPGRADE THE COMPUTER IN HIS VEHICLE, WHICH MEANT THAT IT HAD TO BE REPROGRAMMED. ONCE THE CONTACT ENTERED THE VEHICLE, THE IDLER INCREASED TO 1,200 RPM'S AND THEN DROPPED TO 1,000 RPM'S. HE PLACED THE VEHICLE IN GEAR AND IT SPED OFF. HE COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL BECAUSE THE ENGINE WAS PUSHING AGAINST THE BRAKES. THE CONTACT DROVE 20 MPH AROUND THE PARKING LOT FOR APPROXIMATELY 20 MINUTES WITH NO BRAKES. THE DEALER IS AWARE OF THE FAILURE AND CALLED THE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED THAT WAY TO BE COMPLIANT WITH THE EPA REGARDING THE CATALYTIC CONVERTER. WHILE DRIVING 60 MPH, THE GEARS DO NOT CHANGE OR DECREASE TO A LOWER RPM. THE FAILURE MILEAGE WAS 57,000.
I'M A MANAGER OF A FLEET OF VEHICLES FOR THE AMERICAN RED CROSS. I HAVE HAD THREE (3) 2004 FORD FOCUS IGNITION LOCK UP TO WERE I COULD NOT TURN THE STEERING WHEEL. I HAD TO GET THEM TOWED AND NEW IGNITIONS PUT IN. THIS HAS COST ME CLOSE TO 700.00 PER VEHICLE. *TR
I HAVE A 2004 FORD FOCUS. INTERMITTENTLY I HAVE HAD DIFFICULTY TURNING THE KEY IN THE IGNITION. I PLACE THE KEY IN THE IGNITION BUT THE IGNITION DOES NOT MOVE. GENERALLY IF I WAIT AND TRY AGAIN SEVERAL MINUTE LATER THE KEY WILL TURN. TONIGHT I LEFT WORK AND ATTEMPTED TO START MY CAR. THE KEY WOULD NOT TURN. I CALLED HOME A…
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I HAVE A 2004 FORD FOCUS. INTERMITTENTLY I HAVE HAD DIFFICULTY TURNING THE KEY IN THE IGNITION. I PLACE THE KEY IN THE IGNITION BUT THE IGNITION DOES NOT MOVE. GENERALLY IF I WAIT AND TRY AGAIN SEVERAL MINUTE LATER THE KEY WILL TURN. TONIGHT I LEFT WORK AND ATTEMPTED TO START MY CAR. THE KEY WOULD NOT TURN. I CALLED HOME AND ATTEMPTED WITH SPARE KEY WITH SIMILAR RESULTS. I LEFT CAR IN PARKING LOT UNTIL ABLE TO CALL SERVICE IN MORNING. FORTUNATELY IT WAS NOT AN EMERGENCY AND I WAS ABLE TO CONTACT FAMILY TO OBTAIN ALTERNATIVE TRANSPORTATION. *TR
OCCASIONAL ERRATIC INSTRUMENT DISPLAY OPERATION WITH PERIODS OF INSTRUMENT PANEL OUTAGE. *TR
I GOT IN MY CAR AFTER LUNCH ON DAY TO RETURN TO WORK AND WHEN I PUT MY KEY IN THE IGNITION, IT WOULD NOT TURN. I KEPT TRYING FOR APPROXIMATELY 30 MINUTES AND COULD NOT GET IT TO TURN. THIS IS THE SECOND FORD FOCUS I HAVE OWNED AND THE 2ND TIME THIS EVENT HAS OCCURRED. I HAD TO PAY $473.20 TO HAVE THE CAR TOWED, THE IGNITION L…
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I GOT IN MY CAR AFTER LUNCH ON DAY TO RETURN TO WORK AND WHEN I PUT MY KEY IN THE IGNITION, IT WOULD NOT TURN. I KEPT TRYING FOR APPROXIMATELY 30 MINUTES AND COULD NOT GET IT TO TURN. THIS IS THE SECOND FORD FOCUS I HAVE OWNED AND THE 2ND TIME THIS EVENT HAS OCCURRED. I HAD TO PAY $473.20 TO HAVE THE CAR TOWED, THE IGNITION LOCK REPLACED, AND A NEW KEY FITTED FOR THE CAR. THE LADY AT THE FORD DEALERSHIP INFORMED US BEFORE WE TOOK THE CAR IN THAT THERE WAS A POSSIBILITY OF THE PART BEING RECALLED SINCE THIS HAPPENS OFTEN. WHEN WE TOOK THE CAR IN AND THEY BEGAN WORK ON IT WE DISCOVERED THIS WAS NOT TRUE. I AM JUST THANKFUL I WAS NOT COMING BACK FROM COURT OR IT WAS LATE AT NIGHT OR ELSE I WOULD HAVE BEEN STRANDED ON THE ROAD. *TR
THERE WERE NO EVENTS LEADING UP TO THE FAILURE OF MY IGNITION FREEZING UP. I WAS RUNNING ERRANDS AND AFTER MY LAST STOP I GOT INTO THE CAR AND THE KEY WOULDN'T TURN IN THE IGNITION. I HAD SEVERAL PEOPLE TRY, INCLUDING A AAA TOW-TRUCK WORKER. HE SAID HE SEES THIS PROBLEM A LOT IN THE FORD FOCUS, THE IGNITION CYLINDER PREMATURELY …
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THERE WERE NO EVENTS LEADING UP TO THE FAILURE OF MY IGNITION FREEZING UP. I WAS RUNNING ERRANDS AND AFTER MY LAST STOP I GOT INTO THE CAR AND THE KEY WOULDN'T TURN IN THE IGNITION. I HAD SEVERAL PEOPLE TRY, INCLUDING A AAA TOW-TRUCK WORKER. HE SAID HE SEES THIS PROBLEM A LOT IN THE FORD FOCUS, THE IGNITION CYLINDER PREMATURELY WEARS OUT AND HAS TO BE REPLACED. THE CAR HAD TO BE TOWED TO THE FORD DEALERSHIP AND IS WAITING FOR REPAIR ON MONDAY. TO MY SURPRISE, I CAME AND CHECKED THE INTERNET ABOUT THE PROBLEM AND THERE IS THOUSANDS OF THE SAME COMPLAINT. ALL ARE FORD FOCUS OWNERS. ALL PUT A KEY IN THE IGNITION AND THE KEY WON'T TURN. I FIND THIS STRANGE THAT THIS CAR HAS THE EXACT SAME PROBLEM AND THE CUSTOMER HAS TO PAY HUNDREDS OF DOLLARS TO REPLACE THE IGNITION CYLINDER, WHICH IS OBVIOUSLY DEFECTED. THIS COULD BE A SAFETY CONCERN FOR ANY FORD FOCUS OWNER. THERE IS FOREWARNING BEFORE THE IGNITION FREEZES UP, IT JUST HAPPENS ONCE THE CAR IS TURNED OFF. MY CAR WAS ONLY TURNED OFF FOR 10 MINUTES AND IT HAPPENED TO ME. *TR
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE HAS PIRELLI P6 TIRES. ON MARCH 2, 2005 AND DECEMBER 21, 2007, THE TIRES WENT COMPLETELY FLAT ON THE VEHICLE. THE DEALER REPLACED THE TIRES, BUT IT WAS UNDETERMINED WHICH TIRES WERE REPLACED. IT WAS LATER DISCOVERED THAT ANOTHER TIRE HAD ROTTED AND IT WAS ALSO REPLACED. ON A…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE HAS PIRELLI P6 TIRES. ON MARCH 2, 2005 AND DECEMBER 21, 2007, THE TIRES WENT COMPLETELY FLAT ON THE VEHICLE. THE DEALER REPLACED THE TIRES, BUT IT WAS UNDETERMINED WHICH TIRES WERE REPLACED. IT WAS LATER DISCOVERED THAT ANOTHER TIRE HAD ROTTED AND IT WAS ALSO REPLACED. ON A DIFFERENT OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS FOUND THAT TWO TIRES HAD SEVERE DRY ROT ON THE SIDEWALLS AND A RAPID WEAR DOWN. THE MECHANIC SUGGESTED CALLING THE MANUFACTURER OF BOTH THE VEHICLE AND THE TIRES. PIRELLI TIRES WAS NOTIFIED AND OFFERED THE CONTACT 25% OFF THE PURCHASE OF NEW TIRES. THE FAILURE MILEAGE WAS 19,392 AND CURRENT MILEAGE WAS LESS THAN 30,000. UPDATED 10/20/08. *LJ THE CONSUMER STATED ONE OF THE TIRES WOULD NOT HOLD AIR AND THE OHTER TIRE HAD A BULGED. THE CONSUMER BELIEVED THE REAMING TWO TIRES WERE SHOWING RAPID DETERIORATION.
I BOUGHT A 2004 FORD FOCUS ZX3 A YEAR AGO IN AUGUST 2007. THE CAR HAD NEVER GIVEN ME ANY PROBLEMS UNTIL YESTERDAY, SEPTEMBER 22, 2008. I GOT OUT OF SCHOOL AND WENT TO LUNCH WITH A FRIEND, I HAD TO GO TO WORK SO I DECIDED TO LEAVE. WHEN I WENT OUTSIDE TO TURN MY CAR ON I COULDN'T TURN THE KEY IN THE IGNITION, I TRIED MOVING THE S…
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I BOUGHT A 2004 FORD FOCUS ZX3 A YEAR AGO IN AUGUST 2007. THE CAR HAD NEVER GIVEN ME ANY PROBLEMS UNTIL YESTERDAY, SEPTEMBER 22, 2008. I GOT OUT OF SCHOOL AND WENT TO LUNCH WITH A FRIEND, I HAD TO GO TO WORK SO I DECIDED TO LEAVE. WHEN I WENT OUTSIDE TO TURN MY CAR ON I COULDN'T TURN THE KEY IN THE IGNITION, I TRIED MOVING THE STIRRING WHEEL WHILE I TURNED THE KEY IN THE IGNITION BUT IT WOULDN'T BUDGE. I CALLED MY FRIEND AND SHE CAME OUT TO TRY TO SEE IF SHE COULD TURN IT ON, IT DIDN'T WORK FOR HER EITHER. I THEN PROCEEDED TO CALL THE DEALERSHIP FROM WHERE I GOT MY CAR, THEY TOLD MY THAT I DID STILL HAD WARRANTY FOR MY CAR SO THE TOLD ME THAT I HAD TO TOW IT TO THEM. THEY GAVE ME A NUMBER SO THAT I COULD CALL CUSTOMER SERVICE FOR THE WARRANTY, THEY LET ME KNOW THAT I DID HAVE INSURANCE FOR A TOW TRUCK. THEY GAVE ME THE NUMBER OF A TOW TRUCK AND I HAD TO CALL THEM SO THAT THEY COULD PICK-UP MY CAR AND TAKE IT TO THE DEALERSHIP. THE TOW TRUCK CAME AND GOT MY CAR TO TAKE TO THE DEALERSHIP. I CALLED THE DEALERSHIP AFTER MY CAR GOT THERE THE GUY TOLD ME THAT THEY WHERE NOT GOING TO BE ABLE TO CHECK MY CAR UNTIL TOMORROW WHEN THE SERVICE GUYS GOT IN. THEY CALLED BCK TODAY AND TOLD ME THAT THEY WERE ABLE TO FIX MY CAR AND I HAD TO PAY A 50 DOLLAR DEDUCTIBLE TO PICK UP MY CAR. I HAVE READ SOME MORE STATEMENTS FROM PEOPLE THAT HAVE HAD THE SAME PROBLEM WITH THEIR FOCUSES BUT THE MOST REPORT HAVE BEEN WITH THE 2000-20003 LIKE I SAID MY CAR IS A 2004 SO FORD REALLY NEEDS TO TRY TO BETTER THERE IGNITION LOCKS BECAUSE EVEN AFTER REPLACING THE IGNITION LOCK IT SOMETIMES HAPPENS AGAIN. I DIDN'T MAKE IT TO WORK YESTERDAY AND IF MY FRIEND WASN'T WITH ME I WOULD HAVE BEEN STRANDED WITH OUT A CAR, HOPEFULLY I THIS DOESN'T HAPPEN AGAIN AND FORD DOES SOMETHING ABOUT IT SOON! *TR
FORD FOCUS 2004 KEY IGNITION PROBLEMS. THE KEY WONT TURN IN THE IGNITION. I UNDERSTAND THAT THIS IS IN FOCUS 2000-2003, BUT MINE IS A 2004 AND I JUST SPENT $400.00 IN REPAIRS. I WENT TO THE DEALER TO GET IT REPAIRED HOPING FORD WOULD FINALLY ISSUE A RECALL, AND I CAN GET MY MONEY BACK. THE ONE I HAVE WILL PROBABLY BREAK AGAIN IN…
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FORD FOCUS 2004 KEY IGNITION PROBLEMS. THE KEY WONT TURN IN THE IGNITION. I UNDERSTAND THAT THIS IS IN FOCUS 2000-2003, BUT MINE IS A 2004 AND I JUST SPENT $400.00 IN REPAIRS. I WENT TO THE DEALER TO GET IT REPAIRED HOPING FORD WOULD FINALLY ISSUE A RECALL, AND I CAN GET MY MONEY BACK. THE ONE I HAVE WILL PROBABLY BREAK AGAIN IN A FEW YEARS, FOR ANOTHER $400. THIS IS TERRIBLE. I HAD THE CARD TOWED. *TR
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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