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2004 Ford Focus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.

About this comparison →

When problems were reported

Mileage at the reported incident

293 reports with mileage · 94 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports13 fire reports24 injury reports

What owners actually said

387 reports
100,000 miles · Sep 8, 2010
Latches/locks/linkages

TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER …

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TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER WAS NOTIFIED AND THEY INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10354547

Mileage unknown · Sep 1, 2010
Electrical System

2004 FOR FOCUS. IGNITION OCCASIONALLY WON'T START WITH THE KEY. GOT STRANDED A FEW TIMES. IT SEEMS SOMETHING IS WRONG EITHER WITH THE KEYS OR THE IGNITION AREA WHERE YOU PLACE THE KEY. *TR

NHTSA ODI #10353241

87,000 miles · Aug 16, 2010
Latches/locks/linkages

THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER T…

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THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER THE LOCK AND BLOW ALL THE METAL SHAVINGS OUT OF THE LOCK WITH A LIQUID LUBRICANT. DO NOT USE WD40. WE USED A FIREARM LUBRICANT WHICH WILL NOT CLUMP THE NEW SHAVINGS AND IT HAS WORKED RATHER WELL SO FAR (BREAKFREE). AS A PRECAUTION WE LEAVE THE KEY IN THE LOCK WHICH IS RISKY TO DO IN BAD PARTS OF TOWN. TO CIRCUMVENT THIS WE REMOVE THE KEY RFID SENSOR FROM THE CAR WHICH PREVENTS THE ENGINE FROM STARTING AT ALL NO MATTER WHAT THE LOCK IS DOING. THIS HAS STARTED TO CREATE PROBLEMS WITH THE IMMOBLIZER IN THE CAR AND NOW WE ARE LOOKING AT NEEDING THAT TO BE RESET EVERY SO OFTEN. THE BEST PLACE TO GET THIS FIXED IS NOT AT THE DEALERSHIP AS THEY WILL USE THE SAME CRAPPY PARTS THAT GOT YOU INTO THIS MESS TO START. GO TO A LOCK SMITH AND HAVE THEM USE NON FORD PARTS. WE ARE WAITING ON A AFTERMARKET LOCK TO ARRIVE FROM HTTP://WWW.SANDIEGOLOCKANDSAFE.COM WHICH HAS CONSIDERABLE EXPERIENCE ON THIS ISSUE (ALONG WITH MOST LOCK SMITHS WORTH THEIR SALT). IF THIS HAPPENS TO YOU AND YOU LIVE IN CALIFORNIA GO HERE: HTTP://WWW.FAZMICLAW.COM/ , SEND THEM A MESSAGE AND ATTACH YOURSELF TO THE NOW PENDING LAWSUIT (08-15-2010). *TR

NHTSA ODI #10349521

79,500 miles · Aug 8, 2010
Electrical System

THE IGNITION SWITCH FAILED TO TURN IN MY 2004 FORD FOCUS LEAVING ME STRANDED. THIS WAS THE FIRST TIME THIS HAD HAPPENED AND TO TEMPORARILY REMEDY THE SITUATION I HAD TO TAKE A HAMMER AND TAP THE KEY INTO THE IGNITION AND TURN AT THE SAME TIME TO START THE CAR. THE KEY MUST REMAIN IN THE IGNITION AT ALL TIMES NOW TO PREVENT A R…

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THE IGNITION SWITCH FAILED TO TURN IN MY 2004 FORD FOCUS LEAVING ME STRANDED. THIS WAS THE FIRST TIME THIS HAD HAPPENED AND TO TEMPORARILY REMEDY THE SITUATION I HAD TO TAKE A HAMMER AND TAP THE KEY INTO THE IGNITION AND TURN AT THE SAME TIME TO START THE CAR. THE KEY MUST REMAIN IN THE IGNITION AT ALL TIMES NOW TO PREVENT A RECURRENCE. *TR

NHTSA ODI #10348040

149,000 miles · Jun 29, 2010
Seat Belts

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR SEAT CENTER SEAT-BELT FAILED WHEN SHE ATTEMPTED TO RELEASE HER FIVE YEAR OLD GRANDCHILD.INSTEAD OF THE SEAT BELT LOOSING, IT TIGHTENED AROUND HER STOMACH. THE SEAT-BELT HAD TO BE CUT IN ORDER TO RELEASE HER. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE D…

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR SEAT CENTER SEAT-BELT FAILED WHEN SHE ATTEMPTED TO RELEASE HER FIVE YEAR OLD GRANDCHILD.INSTEAD OF THE SEAT BELT LOOSING, IT TIGHTENED AROUND HER STOMACH. THE SEAT-BELT HAD TO BE CUT IN ORDER TO RELEASE HER. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.

NHTSA ODI #10340620

82,643 miles · Jun 23, 2010
Electrical SystemLatches/locks/linkages

YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO U…

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YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO UNLOCK THE STEERING WHEEL AND START THE CAR WITH HER KEY. I DROVE THE CAR HOME AND LEFT THE KEY IN THE IGNITION. TODAY, I DROVE THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THE FOCUS IGNITION LOCK WAS A KNOWN PROBLEM. THE IGNITION LOCK WOULD HAVE TO BE REPLACED AT A COST OF OVER $410.00. I GOOGLED 'FORD FOCUS IGNITION LOCK PROBLEM' AND CAME BACK WITH NUMEROUS HITS OF PEOPLE DESCRIBING SIMILAR INCIDENTS. I BELIEVE THIS IS A SAFETY ISSUE, AND THERE SHOULD BE A RECALL TO FIX IT. FORTUNATELY, I WAS NOT LEFT STRANDED BY THIS PROBLEM, BUT IT HAS HAPPENED SO MANY TIMES TO SO MANY PEOPLE, IT SHOULD BE RECOGNIZED AS A DEFECT AND A RECALL ISSUED. *TR

NHTSA ODI #10339747

77,139 miles · Jun 3, 2010
Electrical System

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, THE CONTACT BANGED ON THE KEY AND THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE FAILURE DID NOT RECUR. THE…

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, THE CONTACT BANGED ON THE KEY AND THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 77,139 AND THE CURRENT MILEAGE WAS 77,673. UPDATED 11/9/10 *CN

NHTSA ODI #10334431

Mileage unknown · May 6, 2010
Electrical System

2004 FORD FOCUS. CONSUMER STATES PROBLEMS WITH TURNING THE KEY IN THE IGNITION SWITCH *TGW

NHTSA ODI #10329569

92,590 miles · May 3, 2010
Electrical System

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 80 MPH. WHEN SHE ATTEMPTED TO TURN ON THE HEADLIGHTS, THE VEHICLE BEGAN ABNORMALLY JERKING AS IF SHE WAS REPEATEDLY TAPPING ON THE BRAKES. THE TRANS AXLE COOLING SYSTEM WARNING LIGHT ILLUMINATED WHEN SHE TURNED THE LIGHTS OFF AND ON. …

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 80 MPH. WHEN SHE ATTEMPTED TO TURN ON THE HEADLIGHTS, THE VEHICLE BEGAN ABNORMALLY JERKING AS IF SHE WAS REPEATEDLY TAPPING ON THE BRAKES. THE TRANS AXLE COOLING SYSTEM WARNING LIGHT ILLUMINATED WHEN SHE TURNED THE LIGHTS OFF AND ON. THE CRUISE CONTROL THEN BECAME INOPERABLE. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 92,590.

NHTSA ODI #10328478

73,000 miles · Apr 27, 2010
Electrical SystemLatches/locks/linkages

THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUS…

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THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUSE THE BRAKE LIGHTS ARE ALWAYS ON, DEPENDING ON WHICH WIRES BREAK OR HAVE THEIR INSULATION CRACK OPEN, THERE ARE A NUMBER OF BAD SITUATIONS: * ALL REAR LIGHTS COULD TURN OFF. * THE TRUNK COULD OPEN WHEN YOU APPLY THE BRAKES. * THE TRUNK COULD OPEN WHEN YOU USE A TURNING INDICATOR. THIS IS A KNOWN ISSUE WITH THE 2000 FOCUS HATCHBACK, BUT THERE WAS NO RECALL FOR THE DECK LID WIRING HARNESS AFTER THAT YEAR. I JUST WANTED TO LET YOU KNOW THAT IT HAPPENED ON OUR 2004 FOCUS HATCHBACK, AND IT CAN LEAVE OWNERS AND OTHER DRIVERS ON THE ROAD IN A POTENTIALLY DANGEROUS SITUATION. TO CORRECT THE ISSUE, I SPLICED THE BROKEN WIRES BACK TOGETHER. *TR

NHTSA ODI #10327772

Official recalls

1

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.