NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
183 reportsClear category filter97,000 miles · Jan 17, 2011
Electrical System
WE HAVE A 2004 FORD FOCUS 2.3L. KEY WONT TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED. WE HAD TO CALL A LOCK SMITH OUT TO REPLACE THE IGNITION CYLINDER ASSEMBLY. THE LOCK SMITH SAID THAT HE REPLACES TWO TO THREE EVERY WEEK ON THE FORD FOCUS MODEL. LUCKY FOR US WE WERE AT HOME WHEN THE IGNITION FAILED. I READ OTHER STORIES …
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WE HAVE A 2004 FORD FOCUS 2.3L. KEY WONT TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED. WE HAD TO CALL A LOCK SMITH OUT TO REPLACE THE IGNITION CYLINDER ASSEMBLY. THE LOCK SMITH SAID THAT HE REPLACES TWO TO THREE EVERY WEEK ON THE FORD FOCUS MODEL. LUCKY FOR US WE WERE AT HOME WHEN THE IGNITION FAILED. I READ OTHER STORIES WHERE OTHERS WERE NOT SO FORTUNATE. IT IS UNFORTUNATE THAT FORD STILL TO THIS DAY DOSE NOT HAVE A RECALL ON THIS ISSUE. EVEN A COURTESY ALERT WOULD BE BETTER THEN SITTING IN THE DARK AND HAVING TO DO YOUR OWN RESEARCH TO DISCOVER WHAT THE FIX IS. *TR
NHTSA ODI #10376947
85,000 miles · Sep 14, 2010
Electrical SystemLatches/locks/linkages
PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A …
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PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A TOW TRUCK WAS COMING; I ALSO TOLD HER WHY. SHE SAID SHE HAD SEVERAL TIMES WHERE HER KEY WOULD GET STUCK IN HER FOCUS. MINE HAD DONE THAT A FEW TIMES OVER THE PAST 3 MONTHS, IT APPEARS BASED ON THE INTERNET SEARCHES, AND JUST MY CONVERSATIONS IN ONE DAY THAT THIS IS A MAJOR ISSUE. MINE IS A 2004 MODEL FOCUS. SO IT GOES BEYOND THE THINKING THAT IT IS ONLY 2000 TO 2003 MODELS. THIS PAST WEEKEND I COULD HAVE BEEN STRANDED IN THE HENRY M. JACKSON WILDERNESS AREA IN WA. STATE, POSSIBLY WITH NO CELL PHONE SERVICE AVAILABLE EITHER. LUCKILY THIS PROBLEM HAPPENED WHEN I WAS IN CIVILIZATION. I WAS IN THE MIDDLE OF NOWHERE THIS PAST WEEKEND, IN BLACK BEAR & GRIZZLY BEAR COUNTRY. *TR
NHTSA ODI #10355650
80,000 miles · Sep 10, 2010
Electrical SystemSteering
MY KEY IGNITION HAS LOCKED UP ON MY 2004 FORD FOCUS LEAVING ME STRANDED AND COSTING ME TIME FROM WORK NOT TO MENTION THE COST ITS GOING TO BE TO FIX IT. I HAVE READ MANY MANY COMPLAINTS ON THIS PROBLEM AND AS OF YET THERE IS NO RECALL. BUT I STRONGLY SUGGEST FORD CONSIDERING A RECALL BECAUSE IT IS A SAFETY ISSUE.... WHO FEELS …
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MY KEY IGNITION HAS LOCKED UP ON MY 2004 FORD FOCUS LEAVING ME STRANDED AND COSTING ME TIME FROM WORK NOT TO MENTION THE COST ITS GOING TO BE TO FIX IT. I HAVE READ MANY MANY COMPLAINTS ON THIS PROBLEM AND AS OF YET THERE IS NO RECALL. BUT I STRONGLY SUGGEST FORD CONSIDERING A RECALL BECAUSE IT IS A SAFETY ISSUE.... WHO FEELS SAFE STRANDED ON INTERSTATE, BAD AREA OF TOWN, AT NIGHT OR WHATEVER THE CASE MAY BE! *TR
NHTSA ODI #10354819
Mileage unknown · Sep 1, 2010
Electrical System
2004 FOR FOCUS. IGNITION OCCASIONALLY WON'T START WITH THE KEY. GOT STRANDED A FEW TIMES. IT SEEMS SOMETHING IS WRONG EITHER WITH THE KEYS OR THE IGNITION AREA WHERE YOU PLACE THE KEY. *TR
NHTSA ODI #10353241
79,500 miles · Aug 8, 2010
Electrical System
THE IGNITION SWITCH FAILED TO TURN IN MY 2004 FORD FOCUS LEAVING ME STRANDED. THIS WAS THE FIRST TIME THIS HAD HAPPENED AND TO TEMPORARILY REMEDY THE SITUATION I HAD TO TAKE A HAMMER AND TAP THE KEY INTO THE IGNITION AND TURN AT THE SAME TIME TO START THE CAR. THE KEY MUST REMAIN IN THE IGNITION AT ALL TIMES NOW TO PREVENT A R…
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THE IGNITION SWITCH FAILED TO TURN IN MY 2004 FORD FOCUS LEAVING ME STRANDED. THIS WAS THE FIRST TIME THIS HAD HAPPENED AND TO TEMPORARILY REMEDY THE SITUATION I HAD TO TAKE A HAMMER AND TAP THE KEY INTO THE IGNITION AND TURN AT THE SAME TIME TO START THE CAR. THE KEY MUST REMAIN IN THE IGNITION AT ALL TIMES NOW TO PREVENT A RECURRENCE. *TR
NHTSA ODI #10348040
82,643 miles · Jun 23, 2010
Electrical SystemLatches/locks/linkages
YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO U…
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YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO UNLOCK THE STEERING WHEEL AND START THE CAR WITH HER KEY. I DROVE THE CAR HOME AND LEFT THE KEY IN THE IGNITION. TODAY, I DROVE THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THE FOCUS IGNITION LOCK WAS A KNOWN PROBLEM. THE IGNITION LOCK WOULD HAVE TO BE REPLACED AT A COST OF OVER $410.00. I GOOGLED 'FORD FOCUS IGNITION LOCK PROBLEM' AND CAME BACK WITH NUMEROUS HITS OF PEOPLE DESCRIBING SIMILAR INCIDENTS. I BELIEVE THIS IS A SAFETY ISSUE, AND THERE SHOULD BE A RECALL TO FIX IT. FORTUNATELY, I WAS NOT LEFT STRANDED BY THIS PROBLEM, BUT IT HAS HAPPENED SO MANY TIMES TO SO MANY PEOPLE, IT SHOULD BE RECOGNIZED AS A DEFECT AND A RECALL ISSUED. *TR
NHTSA ODI #10339747
77,139 miles · Jun 3, 2010
Electrical System
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, THE CONTACT BANGED ON THE KEY AND THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE FAILURE DID NOT RECUR. THE…
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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, THE CONTACT BANGED ON THE KEY AND THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 77,139 AND THE CURRENT MILEAGE WAS 77,673. UPDATED 11/9/10 *CN
NHTSA ODI #10334431
Mileage unknown · May 6, 2010
Electrical System
2004 FORD FOCUS. CONSUMER STATES PROBLEMS WITH TURNING THE KEY IN THE IGNITION SWITCH *TGW
NHTSA ODI #10329569
92,590 miles · May 3, 2010
Electrical System
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 80 MPH. WHEN SHE ATTEMPTED TO TURN ON THE HEADLIGHTS, THE VEHICLE BEGAN ABNORMALLY JERKING AS IF SHE WAS REPEATEDLY TAPPING ON THE BRAKES. THE TRANS AXLE COOLING SYSTEM WARNING LIGHT ILLUMINATED WHEN SHE TURNED THE LIGHTS OFF AND ON. …
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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 80 MPH. WHEN SHE ATTEMPTED TO TURN ON THE HEADLIGHTS, THE VEHICLE BEGAN ABNORMALLY JERKING AS IF SHE WAS REPEATEDLY TAPPING ON THE BRAKES. THE TRANS AXLE COOLING SYSTEM WARNING LIGHT ILLUMINATED WHEN SHE TURNED THE LIGHTS OFF AND ON. THE CRUISE CONTROL THEN BECAME INOPERABLE. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 92,590.
NHTSA ODI #10328478
73,000 miles · Apr 27, 2010
Electrical SystemLatches/locks/linkages
THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUS…
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THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUSE THE BRAKE LIGHTS ARE ALWAYS ON, DEPENDING ON WHICH WIRES BREAK OR HAVE THEIR INSULATION CRACK OPEN, THERE ARE A NUMBER OF BAD SITUATIONS: * ALL REAR LIGHTS COULD TURN OFF. * THE TRUNK COULD OPEN WHEN YOU APPLY THE BRAKES. * THE TRUNK COULD OPEN WHEN YOU USE A TURNING INDICATOR. THIS IS A KNOWN ISSUE WITH THE 2000 FOCUS HATCHBACK, BUT THERE WAS NO RECALL FOR THE DECK LID WIRING HARNESS AFTER THAT YEAR. I JUST WANTED TO LET YOU KNOW THAT IT HAPPENED ON OUR 2004 FOCUS HATCHBACK, AND IT CAN LEAVE OWNERS AND OTHER DRIVERS ON THE ROAD IN A POTENTIALLY DANGEROUS SITUATION. TO CORRECT THE ISSUE, I SPLICED THE BROKEN WIRES BACK TOGETHER. *TR
NHTSA ODI #10327772
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.