NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
183 reportsClear category filter48,000 miles · Nov 7, 2007
Electrical System
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE FAILED TO START BECAUSE THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO THE FORD DEALER AND IS CURRENTLY BEING REPAIRED. THE CAUSE OF THE FAILURE WAS THE IGNITION SWITCH. THE CONTACT DISCOVERED SEVERAL COMPLAINTS ON THIS SAME DEFECT, BUT NO RECALLS WERE AVAILABLE. HE…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE FAILED TO START BECAUSE THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO THE FORD DEALER AND IS CURRENTLY BEING REPAIRED. THE CAUSE OF THE FAILURE WAS THE IGNITION SWITCH. THE CONTACT DISCOVERED SEVERAL COMPLAINTS ON THIS SAME DEFECT, BUT NO RECALLS WERE AVAILABLE. HE CONSIDERED THIS TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
NHTSA ODI #10208129
14,155 miles · Oct 22, 2007
Electrical System
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS UNABLE TO TURN THE IGNITION WHEN THE KEY WAS INSERTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE DEALER STATED THAT THE KEY CARTRIDGE CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. THE CONTACT STATED THAT TWO OF THE THRE…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS UNABLE TO TURN THE IGNITION WHEN THE KEY WAS INSERTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE DEALER STATED THAT THE KEY CARTRIDGE CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. THE CONTACT STATED THAT TWO OF THE THREE ORIGINAL KEYS HAVE NOT WORKED PROPERLY SINCE THE REPLACEMENT. THE FAILURE MILEAGE WAS 14,155 AND CURRENT MILEAGE WAS 14,200. UPDATED 01-14-08. *KB UPDATED 12/12/07
NHTSA ODI #10206490
50,000 miles · Oct 3, 2007
Electrical System
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE STOPPED, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT THE KEY WOULD NOT TURN IN THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES BEFORE, BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE HAD TO BE TOWED TO A MECHANIC. THE MECHANIC STATED…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE STOPPED, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT THE KEY WOULD NOT TURN IN THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES BEFORE, BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE HAD TO BE TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE COST OF $150 FOR THE PART. THE PURCHASE DATE AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
NHTSA ODI #10204775
53,000 miles · Sep 24, 2007
Electrical System
I WAS STRANDED OVER THE WEEKEND AT A GAS STATION IN THE MIDDLE OF NOWHERE BECAUSE MY KEY WOULDN'T TURN, IT SEEMED LOCKED IN MY IGNITION. I REALLY NEEDED MY CAR TO START TO GET OUT OF THERE BUT COULDN'T AND WAS APPROACHED BY A MENTALLY INSANE MAN ASKING ME FOR A RIDE. NOTHING HAS BEEN DONE TO FIX MY CAR BECAUSE THEY AREN'T OPEN U…
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I WAS STRANDED OVER THE WEEKEND AT A GAS STATION IN THE MIDDLE OF NOWHERE BECAUSE MY KEY WOULDN'T TURN, IT SEEMED LOCKED IN MY IGNITION. I REALLY NEEDED MY CAR TO START TO GET OUT OF THERE BUT COULDN'T AND WAS APPROACHED BY A MENTALLY INSANE MAN ASKING ME FOR A RIDE. NOTHING HAS BEEN DONE TO FIX MY CAR BECAUSE THEY AREN'T OPEN UNTIL MONDAY. *TR
NHTSA ODI #10203924
42,000 miles · Sep 18, 2007
Electrical SystemSteering
THE SHIFTER, STEERING WHEEL AND IGNITION KEY ALL LOCK UP ON MY 2004 FORD FOCUS. I SIMPLY GUIDE MY CAR TO WHERE I WANT TO PARK IT. STOP, PUT THE CAR IN PARK AND TURN OFF THE CAR. WHEN I GO TO START MY CAR AGAIN, EVERYTHING IS LOCKED UP AND TAKES A LONG TIME TO GET IT UNLOCKED. I ALMOST HAVE TO BREAK OFF THE KEY TO GET IT STA…
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THE SHIFTER, STEERING WHEEL AND IGNITION KEY ALL LOCK UP ON MY 2004 FORD FOCUS. I SIMPLY GUIDE MY CAR TO WHERE I WANT TO PARK IT. STOP, PUT THE CAR IN PARK AND TURN OFF THE CAR. WHEN I GO TO START MY CAR AGAIN, EVERYTHING IS LOCKED UP AND TAKES A LONG TIME TO GET IT UNLOCKED. I ALMOST HAVE TO BREAK OFF THE KEY TO GET IT STARTED. *TR
NHTSA ODI #10203387
Mileage unknown · Aug 24, 2007
Electrical System
FORD FOCUS IGNITION KEY WON'T TURN. *TR
NHTSA ODI #10200728
32,000 miles · Aug 13, 2007
Electrical SystemFire
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. HE HAS NOT CONTACTED THE DEALER OR MANUFACTURER. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND ARE CURRENTLY FILING A REPORT. THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM OF THE DRIVER SIDE BATTERY. THE VEHICLE IS NO LONGER A…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. HE HAS NOT CONTACTED THE DEALER OR MANUFACTURER. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND ARE CURRENTLY FILING A REPORT. THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM OF THE DRIVER SIDE BATTERY. THE VEHICLE IS NO LONGER ABLE TO BE DRIVEN. THE CONTACT RESEARCHED OTHER VEHICLES LIKE HIS AND NOTICED A PATTERN OF FIRE RELATED FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 32,000.
NHTSA ODI #10199420
36,000 miles · Jul 17, 2007
Electrical System
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE KEY FAILED TO TURN IN THE IGNITION TO START THE VEHICLE. THE DEALER STATED THAT THE IGNITION CYLINDER HAD FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 09/05/07. *JB
NHTSA ODI #10196605
55,000 miles · Jul 13, 2007
Electrical System
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AT ANY GIVEN TIME, THE IGNITION LOCKS UP. AS A RESULT, SHE IS UNABLE TO OPEN THE WINDOWS, DOORS, START THE VEHICLE, OR OPERATE THE VEHICLE IN ANY CAPACITY. FORD ADVISED HER TO SHAKE THE VEHICLE AND MOVE THE STEERING WHEEL BACK AND FORTH. FORD ALSO ADVISED HER HUS…
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TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AT ANY GIVEN TIME, THE IGNITION LOCKS UP. AS A RESULT, SHE IS UNABLE TO OPEN THE WINDOWS, DOORS, START THE VEHICLE, OR OPERATE THE VEHICLE IN ANY CAPACITY. FORD ADVISED HER TO SHAKE THE VEHICLE AND MOVE THE STEERING WHEEL BACK AND FORTH. FORD ALSO ADVISED HER HUSBAND TO TAKE A MALLARD AND STRIKE THE IGNITION IN AN ATTEMPT TO RELEASE THE KEY. IF NONE OF THOSE SOLUTIONS WORKED, THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO THE DEALER BECAUSE THE PART IS PROBABLY DEFECTIVE. THE CONTACT HEEDED FORD'S INSTRUCTIONS, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER STATED THAT THEY ARE AWARE OF THE ISSUE, HOWEVER, THE PLATEAU OF CONCERN IS NOT GREAT ENOUGH TO ISSUE A RECALL. THE DEALER STATED THAT THE COST TO REPAIR THE VEHICLE IS $432 AND THAT THE PART IS DEFINITELY DEFECTIVE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10196303
77,000 miles · Jul 5, 2007
Electrical System
WITHOUT ANY WARNING THE IGNITION SWITCH OF THE 2004 FORD FOCUS BEGAN TO STOP FUNCTIONING PROPERLY. I AM CURRENTLY ABLE TO TURN THE KEY IF I SPEND A FEW MINUTES MANIPULATING THE STEERING WHEEL WHILE SIMULTANEOUSLY TURNING THE KEY.*AK
NHTSA ODI #10195438
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.