2003 Ford Focus

DT: THE CONTACT'S VEHICLE COLLIDED ON 9-29-05 WITH AN AUTOMOBILE THAT CAME ACROSS THE MEDIUM AT A STOP SIGN. THE AUTOMOBILE WAS GOING APPROXIMATELY 60 MPH WHEN IT WENT THROUGH THE STOP SIGN. THE CONTACT'S VEHICLE HIT THE OTHER CAR WHILE GOING BETWEEN 48-50 MPH. IT HIT THE RIGHT SIDE PANEL IMMEDIATELY IN THE MIDDLE OF THE CAR. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. HE DID NOT NOTICE ANY LIGHTS ILLUMINATING ON THE DASH PRIOR TO THIS INCIDENT. THE DEALER TOLD THE CONTACT THAT THEY WOULD GIVE HIM A STATEMENT IN WRITING EXPLAINING WHY THE AIR BAGS DID NOT DEPLOY. THE CONTACT WANTED A STATEMENT FROM FORD HEADQUARTERS IN DEARBORN, MICHIGAN , BUT FORD REFUSED. INITIALLY, TOLD HIM TO HAVE THE CAR TOWED TO A DEALERSHIP AND THE DEALER WOULD TURN THIS INCIDENT INTO THEIR LEGAL DEPARTMENT. THE DEALERSHIP HAS SINCE THEN INDICATED THAT THEY COULD NOT TURN OVER THE ACCIDENT CASE TO THEIR LEGAL DEPARTMENT. THEY WOULD TURN IT OVER TO THE COMPLAINTS DEPARTMENT.*AK UPDATED 11/15/05. *JB

I HAVE A 2003 FORD FOCUS ZX3, IT HAS JUST A LITTLE OVER 48,000 MILES. ONE MORNING (OUT OF BLUE), THE KEY LOCK WOULD NOT TURN OVER. LUCKILY, I WAS HOME. AS A RESULT, I HAD IT TOWED INTO A FORD DEALERSHIP. WAS CHARGED AN ARM AND A LEG BY THE TOWING COMPANY (FORD DEALER RECOMMENDED) AND TO MAKE THINGS WORSE, FOUND OUT THAT MY EXTENDED WARRANTY DID COVER A (KEY/IGNITION CYLINDER) REPLACEMENT COMPARTMENT, WOULD OF BEEN COVERED IF IT WERE THE SWITCH/ELECTRICAL COMPONENTS OF THE SWITCH. IN THE END, I HAD TO PAY OVER $500 FOR A PART THAT APPARENTLY IS GEARED OR EXPECTED TO FAIL ON NEWER FOCUSES (ACCORDING TO TOW CO., FORD MAINTENANCE STAFF, AND THE RANDOM INTERNET SEARCHES). I CALLED FORD DIRECTLY, AND AT THIS POINT THEY DO NOT HAVE A RECALL BECAUSE THE GOVERNMENT HASN'T DETERMINED IT TO BE A SAFETY PROBLEM (THEY ACKNOWLEDGE A PROBLEM ALSO). I GUESS IF I WERE STUCK UP IN THE SNOW PACKED SANDIA MOUNTAINS AND MY TOES FROZE OFF, HEY MAYBE THEY WOULD CONSIDER IT A PROBLEM. PLEASE, CAN YOU CHECK INTO THIS, I HATE TO SEE OTHER UNSUSPECTING BUYERS, DRIVERS, GET HIT WITH THIS UNNECESSARY BURDEN AND OUT-OF-POCKET EXPENSE. ANY ASSISTANCE YOU CAN PROVIDE, WILL BE GREATLY APPRECIATED. *NM

I HAVE A 2003 ZTS WITH A 5 SPEED. AFTER DRIVING ROUGHLY 40 MILES NONSTOP WHEN THE TEMPERATURE IS 85 AND ABOVE, THE FIRST TIME I PUSH THE CLUTCH PEDAL IN THE PEDAL IS REALLY STIFF, LIKE A SUPER DUPER HEAVE DUTY CLUTCH. BY THE 2ND OR 3D TIME I PRESS IT IN IT'S NORMAL AGAIN. THE CAR SHIFT FINE.. JUST HAS THIS REALLY STIFF PEDAL FOR 1 OR TWO PUSHES AFTER AN 40 MILE TRIP IN HOT TEMPERATURES. FORD AGREED, AFTER A TON OF COMPLAINING, TO REPLACE THE CLUTCH MASTER CYLINDER, BUT IT NEVER HELPED. THE CAR HAS 35,000 AND 95% OF THOSE MILES ARE ON THE INTERSTATE SO THERE "SHOULD BE" NEXT TO NO WEAR ON THE CLUTCH ITSELF. THIS STARTED HAPPENING AT ABOUT 28,000 MILES. NOW THAT THE TEMPERATURES HAVE FALLEN BACK TO MID 70'S FOR DAYTIME HI'S THE PROBLEM IS ALMOST NON-EXISTENT. *NM

I PURCHASED THIS CAR IN SEPT. 2003, BRAND NEW. THIS SPRING, WITH ONLY 23000 MILES ON IT, THE CAR BEGAN MAKING AN AWFUL GRINDING NOISE. I TOOK IT TO THE DEALERSHIP THE NEXT DAY, AND THEY HAD TO REPLACE THE FRONT ROTORS, AT A PRICE TAG OF NEAR $400. OF COURSE MY WARRANTY DID NOT COVER IT. I AM VERY DISAPPOINTED IN THIS CAR, AND IN FORD FOR SELLING A CAR THAT OBVIOUSLY HAS A FAULTY, POORLY MADE BRAKING SYSTEM. ONLY 4 MONTHS AFTER THE INITIAL REPAIR, I HAVE BEGUN HAVING PROBLEMS WITH THE CAR AGAIN. I WILL ABSOLUTELY NEVER PURCHASE ANOTHER FORD AGAIN. I AM VERY UNIMPRESSED WITH THEM. *NM

I HAVE A 2003 FORD FOCUS, AND JUST RECENTLY MY IGNITION WENT OUT. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. I KNOW VARIOUS PEOPLE WHO OWN A FOCUS AND HAVE HAD THE VERY SAME PROBLEM. IT BARELY STARTED TO STICK THE DAY BEFORE IT FINALLY WENT OUT. I CURRENTLY AM LOOKING INTO MY OPTIONS ON HOW TO FIX THE PROBLEM. I AM HAVING A VERY HARD TIME GETTING TO WORK AND GETTING AROUND IN GENERAL. IT IS VERY HARD ESPECIALLY WITH TWO CHILDREN. LUCKILY IT DIDN'T LOCK UP ON ME WHILE I WAS DRIVING. *NM

DT: 2003 FORD FOCUS - AUGUST 11, 2005 THE VEHICLE WAS INVOLVED IN ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. FORD DEALERSHIP REQUESTED THAT THE MANUFACTURER TO INVESTIGATE THE ACCIDENT. ON SEPTEMBER 6, 2005 THE MANUFACTURER SAID THEY WOULD NOT INVESTIGATE THE ACCIDENT. CONSUMER CALLED THE FORD MANUFACTURE FIVE TIMES WITH NO RESULTS, COULD GET THE MANUFACTURER TO COLLOBORATE ON THIS MATTER. WHILE DRIVING LOST CONTROL OF VEHICLE AND WENT INTO THE DITCH, HIT TWO ROCKS, A TRE, AND CAME TO REST AT THE THIRD ROCK. THIS WAS A FRONTAL IMPACT. THERE WERE NO INDICATOR LIGHTS ON BEFORE THE ACCIDENT INDICATING THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP COULD NOT TELL THE CONSUMER WHY THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN. THERE WAS ONE INJURY.*AK

THE IGNITION OF OUR 2003 FORD FOCUS WILL NOT ALLOW THE KEY TO TURN. THERE WAS NO WARNING THAT THERE WAS A PROBLEM UNTIL IT WAS TIME TO LEAVE FOR WORK AND THE KEY WOULD GO INTO THE LOCK, THE BELL WOULD SOUND, BUT THE LOCK WOULD NOT TURN. ACCORDING TO THE DEALER THIS IS A COMMON PROBLEM WITH THE FORD FOCUS, AND THEY SUGGEST YOU EITHER GET THE CAR TOWED TO THEIR SHOP, OR, IF YOU CAN, DRIVE IT TO THEIR SHOP TO HAVE IT FIXED. THE PRICE TO FIX THE PROBLEM IS APPROXIMATELY $350.00 AND IS ONLY GUARANTEED FOR ONE YEAR. THE CAR IS TWO AND A HALF YEARS OLD. *NM