NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reports70,000 miles · Aug 25, 2009
Electrical SystemSteering
I OWN A 2003 FORD FOCUS. I JUST HIT 70K MILES YESTERDAY, AND STARTING TODAY MY IGNITION IS COMPLETELY LOCKED UP. MY CAR IS IN PARK, THE TIRES ARE NOT TURNED, ETC. I WENT BACK IN THE HOUSE TO TRY AND FIND A SOLUTION AND UPON SEARCHING I FOUND SITE AFTER SITE, COMPLAINT AFTER COMPLAINT ABOUT 2000-2003 FORD FOCUS' LOCKING UP LIKE T…
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I OWN A 2003 FORD FOCUS. I JUST HIT 70K MILES YESTERDAY, AND STARTING TODAY MY IGNITION IS COMPLETELY LOCKED UP. MY CAR IS IN PARK, THE TIRES ARE NOT TURNED, ETC. I WENT BACK IN THE HOUSE TO TRY AND FIND A SOLUTION AND UPON SEARCHING I FOUND SITE AFTER SITE, COMPLAINT AFTER COMPLAINT ABOUT 2000-2003 FORD FOCUS' LOCKING UP LIKE THIS AFTER 70K MILES, AND THAT IT COSTS $500 TO FIX. MY CAR IS NO LONGER UNDER WARRANTY. THIS IS CLEARLY A MANUFACTURING DEFECT BUT IS NOT COVERED BY FORD AND HAS NOT BEEN RECALLED YET. I DO NOT HAVE THE MONEY TO REPLACE THIS AND NOW MY CAR IS USELESS AND CAN'T EVEN BE MOVED. I CAN ONLY MOVE THE STEERING WHEEL ABOUT AN INCH AND A HALF EITHER WAY AND THE KEY IN THE IGNITION DOES NOT MOVE AT ALL. *TR
NHTSA ODI #10281695
90,000 miles · Aug 21, 2009
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED …
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED THAT HE IS AWARE THAT THE FAILURE EXIST WITH HER YEAR, MAKE AND MODEL VEHICLE; HOWEVER, HE WOULD ALSO HAVE TO MAIL THE PART TO BE REPAIRED BY ANOTHER FACILITY. THE PARTS WOULD BE AVAILABLE WITHIN 2 DAYS DUE TO THE ODOMETER READING. THE CONTACT IS REQUESTING THAT THE MANUFACTURER ASSUMES THE COST TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10281323
114,000 miles · Aug 19, 2009
Latches/locks/linkages
2003 FORD FOCUS DOOR LATCHES BROKEN. DOORS FLEW OPEN WHILE DRIVING VEHICLE ON HIGHWAY AND LOCAL STREETS. SOMEONE COULD HAVE FALLEN OUT OR ANOTHER CAR COULD HAVE HIT THE DOOR WHEN IT FLEW OPEN AND HAVE CAUSED A SERIOUS CRASH. FORD HAD A RECALL ON THE 4 AND 5 DOOR FOCUS BUT NOT ON A 3 DOOR WHICH IS MINE. ONE DOOR HAS BEEN FIXE…
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2003 FORD FOCUS DOOR LATCHES BROKEN. DOORS FLEW OPEN WHILE DRIVING VEHICLE ON HIGHWAY AND LOCAL STREETS. SOMEONE COULD HAVE FALLEN OUT OR ANOTHER CAR COULD HAVE HIT THE DOOR WHEN IT FLEW OPEN AND HAVE CAUSED A SERIOUS CRASH. FORD HAD A RECALL ON THE 4 AND 5 DOOR FOCUS BUT NOT ON A 3 DOOR WHICH IS MINE. ONE DOOR HAS BEEN FIXED $293 AT A DEALER AND THE OTHER DOOR NEEDS TO BE FIXED. I FEEL FORD SHOULD REIMBURSE ME AND FIX THE OTHER DOOR FREE OF CHARGE. THIS CAN CAUSE A SERIOUS ACCIDENT AND FORD KNOWS THEY HAVE HAD PROBLEMS WITH THESE DOOR LATCHES. IF SOMEONE GETS KILLED FORD WILL PROBABLY HAVE A LAWSUIT AGAINST THEM. *TR
NHTSA ODI #10280992
147,500 miles · Aug 19, 2009
Electrical SystemSteering
I HAVE A FORD FOCUS 2003 IN WHICH THE IGNITION KEY WILL NOT TURN AND EVERYTIME I NEED TO START THE CAR I HAVE TO ROCK THE STEERING WHEEL REAL HARD RIGHT TO LEFT. ONE OCCASION THE CAR LOCKED UP ON ME WHILE BACK BUT FORTUNATELY I WAS ABLE TO STOP IT AS I WAS MOVING VERY SLOW. THIS IGNITION PROBLEM IS A VERY REAL SAFETY ISSUE AND …
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I HAVE A FORD FOCUS 2003 IN WHICH THE IGNITION KEY WILL NOT TURN AND EVERYTIME I NEED TO START THE CAR I HAVE TO ROCK THE STEERING WHEEL REAL HARD RIGHT TO LEFT. ONE OCCASION THE CAR LOCKED UP ON ME WHILE BACK BUT FORTUNATELY I WAS ABLE TO STOP IT AS I WAS MOVING VERY SLOW. THIS IGNITION PROBLEM IS A VERY REAL SAFETY ISSUE AND STEPS NEED TO BE TAKEN TO MAKE FORD FIX THE PROBLEM BEFORE SOMEONE GETS KILLED. YOU ONLY HAVE TO GO TO THE INTERNET AND PUT IN THE SEARCH WINDOW "FORD FOCUS IGNITION PROBLEMS" AND IT WILL TELL YOU ALL YOU NEED TO KNOW. IN FACT I FOUND OUT IN CALIFORNIA THERE IS A CLSS ACTION SUITE AGAINST FORD FOR THIS VERY SAME PROBLEM. I WILL PROBABLY HAVE A LOCKSMITH FIX THE IGNITION AS I DON'T WANT TOPAY DOUBLE TO THE FORD DEALER. *TR
NHTSA ODI #10280942
111,984 miles · Aug 15, 2009
Electrical System
BEEN HAVING PROBLEMS FOR THE LAST FOUR MONTHS WITH THE IGNITION CYLINDER STICKING. ON AUG 13, 2009 I WENT TO START THE CAR AND THE CYLINDER WAS STUCK. I HAVE A NEW CYLINDER TO REPLACE THE OLD ONE. *TR
NHTSA ODI #10280515
Mileage unknown · Aug 15, 2009
Electrical System
THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HEL…
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THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HELP THEM, THUS LEAVING THEM STRANDED. WE'VE LOOKED ONLINE AND DISCOVERED THIS IS AN INHERENT PROBLEM WITH THIS MODEL. THIS HAPPENS AT LEAST TWICE IN ANY GIVEN DAY; SOMETIMES IT'S MORE OFTEN THAN THAT. THE ONLY REAL SOLUTION WE HAVE AT THE MOMENT IS TO LEAVE THE KEY IN THE IGNITION, BUT THIS MAKES THE CAR PRONE TO BEING STOLEN, THUS LEAVING US WITH NO TRANSPORTATION. WE TRIED CONTACTING FORD DIRECTLY AND WERE TOLD TO CALL BACK ON MONDAY. AS WE UNDERSTAND IT FROM OUR ONLINE RESEARCH, THIS PROBLEM CONTINUES EVEN AFTER REPLACING THE IGNITION SWITCH. AS FAR AS WE KNOW, THERE IS NO RECALL ABOUT THIS, ALTHOUGH A CLASS ACTION SUIT HAS BEEN FILED IN CALIFORNIA REGARDING THIS ISSUE. *TR
NHTSA ODI #10280510
89,000 miles · Aug 14, 2009
Engine And Engine Cooling
COOLANT LEAK AND ENGINE OVERHEATING. FORTUNATELY NOTICED IT BEFORE THE ENGINE SEIZED. STOPPED VEHICLE AND TOPPED UP WITH FLUID TO JUST MAKE IT BACK TO HOME. DIAGNOSIS INDICATED THAT NONE OF THE HOSES WERE DEFECTIVE. PERFORMED AN INTERNET SEARCH FOR THE PROBLEM. MANY PEOPLE HAVE DOCUMENTED THIS PROBLEM ON THE INTERNET - ITS A …
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COOLANT LEAK AND ENGINE OVERHEATING. FORTUNATELY NOTICED IT BEFORE THE ENGINE SEIZED. STOPPED VEHICLE AND TOPPED UP WITH FLUID TO JUST MAKE IT BACK TO HOME. DIAGNOSIS INDICATED THAT NONE OF THE HOSES WERE DEFECTIVE. PERFORMED AN INTERNET SEARCH FOR THE PROBLEM. MANY PEOPLE HAVE DOCUMENTED THIS PROBLEM ON THE INTERNET - ITS A LEAK FORM THE THERMOSTAT HOUSING. DEFECTIVE PART ! *TR
NHTSA ODI #10280481
44,899 miles · Aug 12, 2009
Electrical System
THE IGNITION SWITCH WILL NOT TURN ON MY 2003 FORD FOCUS. THIS CAR ONLY HAS 45000 MILES AND HAS BEEN TREATED GENTLY. I'VE READ 100'S OF POSTS ONLINE ABOUT THIS SAME ISSUE AND YET FORD IS RELUCTANT TO RECALL THIS OR EVEN OFFER A DISCOUNT. *TR
NHTSA ODI #10280183
40,000 miles · Aug 10, 2009
Electrical System
MY BRAKE LIGHTS AND CRUISE CONTROL FAILED: THE RESULT OF THE WIRING HARNESS BEING CONSTANTLY ABRADED IN THE HINGE OF THE HATCHBACK. ALL OF THE WIRES WERE EXPOSED, AND IT CAUSED NOT ONLY A DRIVING SAFETY HAZARD, BUT A FIRE HAZARD AS WELL. IN THE YEAR 2000, THIS SAME PROBLEM CAUSED A RECALL OF THE 2000 FORD FOCUSES, BUT I HAVE …
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MY BRAKE LIGHTS AND CRUISE CONTROL FAILED: THE RESULT OF THE WIRING HARNESS BEING CONSTANTLY ABRADED IN THE HINGE OF THE HATCHBACK. ALL OF THE WIRES WERE EXPOSED, AND IT CAUSED NOT ONLY A DRIVING SAFETY HAZARD, BUT A FIRE HAZARD AS WELL. IN THE YEAR 2000, THIS SAME PROBLEM CAUSED A RECALL OF THE 2000 FORD FOCUSES, BUT I HAVE WRITTEN TO FORD AND THEY DENY ANY RESPONSIBILITY FOR MY CAR. "THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING THE WIRING HARNESS CONCERN ON YOUR 2003 FORD FOCUS. YOUR VEHICLE IS NOT INVOLVED IN ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS AT THIS TIME." IS THEIR RESPONSE. I AM HAVING THE PROBLEM CORRECTED BY MY MECHANIC: HE WILL LENGTHEN THE WIRES SO THAT THEY CANNOT BE CAUGHT IN THE HINGE. FORD ONLY WILL REPLACE THE ENTIRE HARNESS, WHICH IS THE SAME AS THE ONE THAT FAILED. *TR
NHTSA ODI #10279899
123,000 miles · Aug 8, 2009
Electrical SystemSteering
THE KEY WON'T TURN IN THE IGNITION AND I WAS STRANDED AT A WALMART PARKING LOT. *TR
NHTSA ODI #10279760
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.