NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reports92,000 miles · Dec 5, 2012
Exterior Lighting
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL BUT THE CRUISE CONTROL FUNCTION HAD BECOME INOPERABLE. ADDITIONALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICL…
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL BUT THE CRUISE CONTROL FUNCTION HAD BECOME INOPERABLE. ADDITIONALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO PARK BECAUSE THE GEAR SHIFTER HAD BECOME STUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE WIRING HARNESS IN THE TAIL GATE MECHANISM WAS CAUSING THE FAILURE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NO LONGER AVAILABLE THROUGH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA ODI #10487441
100,000 miles · Nov 30, 2012
Electrical System
IGNITION SWITCH WILL NOT TURN PREVENTING YOU FROM STARTING THE CAR. MY DAUGHTER GOT STRANDED AT WORK AT 11PM FOR 45 MINUTES UNTIL SOMEONE WAS ABLE TO HELP HER GET THE KEY TO TURN. I TOOK TO A REPAIR SHOP AND THEY SAID A FORD DEALER WOULD NEED TO REPLACE AS THE 2000-2003 FOCUSES HAVE A LOT OF IGNITION SWITCH PROBLEMS. THE DEAL…
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IGNITION SWITCH WILL NOT TURN PREVENTING YOU FROM STARTING THE CAR. MY DAUGHTER GOT STRANDED AT WORK AT 11PM FOR 45 MINUTES UNTIL SOMEONE WAS ABLE TO HELP HER GET THE KEY TO TURN. I TOOK TO A REPAIR SHOP AND THEY SAID A FORD DEALER WOULD NEED TO REPLACE AS THE 2000-2003 FOCUSES HAVE A LOT OF IGNITION SWITCH PROBLEMS. THE DEALER WANTS $350 AND WILL ONLY WARRANTY THE PART FOR 1 YEAR!! *TR
NHTSA ODI #10486573
62,500 miles · Nov 13, 2012
Latches/locks/linkagesStructure
THE LEFT REAR DOOR DOESN'T LATCH PROPERLY, CAUSING THE DOOR TO FLY OPEN ON IT'S OWN. THANK GOODNESS KIDS WERE NOT IN THE CAR WHEN THIS OCCURRED. SINCE THE FIRST INCIDENT, THE DOOR WILL NOT LATCH AND IS NOW TETHERED WITH ROPE AND CAN'T BE USED. FORD KNOW ABOUT THIS PROBLEM AS THEY HAVE A CURRENT RECALL NOTICE NHTSA CAMPAIGN ID N…
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THE LEFT REAR DOOR DOESN'T LATCH PROPERLY, CAUSING THE DOOR TO FLY OPEN ON IT'S OWN. THANK GOODNESS KIDS WERE NOT IN THE CAR WHEN THIS OCCURRED. SINCE THE FIRST INCIDENT, THE DOOR WILL NOT LATCH AND IS NOW TETHERED WITH ROPE AND CAN'T BE USED. FORD KNOW ABOUT THIS PROBLEM AS THEY HAVE A CURRENT RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 05V030000 FORD CLAIMS THAT MY VEHICLE IS NOT COVERED. THE ISSUE FOR MY VEHICLE IS THAT IT WAS PURCHASED IN THE STATE OF FLORIDA IN 2003 AND REGISTERED IN THE STATE OF FLORIDA IN FEB OF 2005 WHEN THE RECALL CAME OUT. (IT IS NOW REGISTERED IN THE STATE OF NY WHERE IT HAS BEEN SINCE 2006. IF THE RECALL CAME OUT ONE YEAR LATER, MY CAR WOULD BE COVERED?) COVERED OR NOT, FORD KNOWS THAT THE CAR IS UNSAFE. A REMEDY WOULD BE TO RE-ISSUE THE RECALL AGAIN SO THAT IT COVERS ANY 2003 FOCUS AS I AM CERTAIN THAT MY CAR IS NOT THE ONLY CAR SOLD IN A STATE NOT COVERED, BUT THAT HAS SINCE RELOCATED TO A STATE WHERE CORROSION CAN OCCUR DUE TO SALT AND WINTER CONDITIONS (UNBEKNOWNST TO CONSUMERS). I AM LUCKY THAT MY KIDS WERE NOT HURT, BUT SOMEONE ELSE MIGHT NOT BE AS LUCKY. *TR
NHTSA ODI #10484469
69,900 miles · Oct 9, 2012
Electrical System
THE IGNITION KEY FAILS TO TURN. KEYS ARE FINE AND HITTING THE KEY WORKED A FEW TIMES TO GET THE KEY TO TURN. WITH THIS PROBLEM, A PERSON CAN EASILY BECOME STRANDED IN UNFAVORABLE CONDITIONS. ALSO, SHOULD ANYTHING HAPPEN WHERE THE ENGINE DIES WHILE DRIVING, THE STEERING COULD BECOME LOCKED WITH NO WAY TO TURN KEY. *TR
NHTSA ODI #10479477
65,000 miles · Sep 11, 2012
Electrical SystemSteering
I WENT TO START THE CAR AND THE KEY WILL NOT TURN. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE. I WAS UNABLE TO GOT TO MY DOCTORS APPOINTMENT.. *TR
NHTSA ODI #10475118
140,000 miles · Aug 28, 2012
Electrical System
IGNITION KEY WILL NOT TURN IN LOCK. UNABLE TO START CAR. WIFE STRANDED. BROUGHT HER OTHER KEYS, SAME PROBLEM. FINALLY GOT LOCK TO TURN BY VILOENTLY WIGGLING AND POUNDING ON KEY. DROVE CAR HOME. INTERNET SEARCH SEEMS TO INDICATE THIS IS A VERY COMMON PROBLEM. WE ARE THE ORIGINAL VEHICLE PURCHASERS. *TR
NHTSA ODI #10472851
75,000 miles · Aug 24, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED, THE CONTACT INSERTED THE KEY INTO THE IGNITION BUT WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION CYLINDER WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10472324
129,200 miles · Aug 7, 2012
Air Bags
WHILE DRIVING ON THE INTERSTATE AT APPROX 70MPH, I SIGNALED MY LEFT TURN SIGNAL. AS I CHANGED INTO THE LEFT LANE, MY DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. THE DRIVER'S SIDE WINDOW WAS OPEN SO SOME SEAT FOAM AND SMOKE EXITED THE VEHICLE AND MADE CONTACT WITH THE VEHICLE BEHIND ME. I PULLED OVER AND THE OTHER DRIVER STO…
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WHILE DRIVING ON THE INTERSTATE AT APPROX 70MPH, I SIGNALED MY LEFT TURN SIGNAL. AS I CHANGED INTO THE LEFT LANE, MY DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. THE DRIVER'S SIDE WINDOW WAS OPEN SO SOME SEAT FOAM AND SMOKE EXITED THE VEHICLE AND MADE CONTACT WITH THE VEHICLE BEHIND ME. I PULLED OVER AND THE OTHER DRIVER STOPPED TO SEE WHAT HAPPENED AND CHECKED TO SEE IF I WAS OKAY. I WAS ABLE TO CONTINUE HOME. *TR
NHTSA ODI #10469588
83,000 miles · Jul 29, 2012
Equipment Adaptive/mobilitySteering
KEY WILL NOT TURN IGNITION SWITCH. TRIED TURNING STEERING WHEEL BACK AND FORTH AND NO SUCCESS. THIS IS MY ONLY MEANS OF TRANSPORTATION. CAR IS JUST SITTING. *JS
NHTSA ODI #10468178
133,000 miles · Jul 16, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE INSERTED THE KEY INTO THE IGNITION BUT COULD NOT START THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOCKED AND SHE VERIFIED THAT THE VEHICLE WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE …
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE INSERTED THE KEY INTO THE IGNITION BUT COULD NOT START THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOCKED AND SHE VERIFIED THAT THE VEHICLE WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 133,000.
NHTSA ODI #10465903
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.