2003 Ford Focus

IGNITION ISSUES. THE KEY WILL NOT TURN IN THE IGNITION. CANNOT START MY VEHICLE OR TURN THE STEERING WHEEL. MY CAR ONLY HAS JUST OVER 56,000 MILES. I AM SEEING THAT THIS IS A COMMON COMPLAINT AND COULD BE A SAFETY ISSUE. I AM ELDERLY AND DISABLED AND IT COULD BE A SERIOUS ISSUE TO MY HEALTH IF I AM STRANDED SOMEWHERE IN BAD WEATHER

CARHOP CAR LOTS, NOT ONLY IN TULSA, BUT IN SURROUNDING AREAS, ARE SELLING CARS THAT ARE UNSAFE, AT ANY COST. THE PROBLEMS RANGE FROM WARPED FRAMES, CRACKED STRESS POINTS, LEAKY FUEL SYSTEMS, ELECTRICAL ISSUES THAT COULDN'T BE FIXED BY DUCT TAPE, EVEN THOUGH IT'S VISIBLE WHERE THEY RE-TAPED THINGS. EXHAUST COMING INSIDE THE VEHICLE, ENGINE DRIVE TRAIN ISSUES THAT HAVE BEEN TEMPORARILY REPAIRED, SO THEY WILL RUN TEMPORARILY, BUT NEED FURTHER REPAIRS.

THE BACK DOOR LOCKS ON THIS CAR DO NOT WORK. THEY SAY A LUBRICANT WAS USED TO FIX THE RECALL ISSUE, HOWEVER, IF THAT WAS THE FIX, IT DID NOT WORK AND THE LOCKS SHOULD HAVE BEEN REPAIRED. THAT FORD WILL NOT ADDRESS THIS IS INSANE TO ME, AS DOOR LOCKS SHOULD NOT JUST GO LIKE THAT. THE "FIX" WAS NOT A FIX AT ALL. ALSO, THE LIGHTS ON THIS VEHICLE ARE HORRIBLE. IT CANNOT BE DRIVEN AT NIGHT IN AN UNLIT AREA. THERE IS NO VISIBILITY. I WAS TOLD ONCE A RECALL WAS PERFORMED IT WAS THEN DONE, HOWEVER, I DO NOT BELIEVE THE LOCK WAS TAKEN CARE OF PROPERLY, THEREFORE, I FEEL FORD SHOULD TAKE CARE OF THIS. I HAVE APPLIED THE LUBRICANT AS THEY INSTRUCTED TO THE DOORS AND THIS DOES NOTHING. NEITHER DOOR WILL STAY CLOSED & OPENS IF DRIVEN.WHEN THIS HAPPENED THE FIRST TIME, THERE WAS A CHILD IN THE BACK SEAT. WE WERE VERY LUCKY WE WERE IN A 25 MPH ZONE AND WERE ABLE TO IMMEDIATELY PULL OVER. THE DOORS HAVE TO BE CORDED SHUT UNTIL A LOCK IS INSTALLED. I DO NOT FEEL I SHOULD HAVE TO CARRY THE BURDEN OF THIS REPAIR AND DO NOT UNDERSTAND HOW THEY SAY A LUBRICANT CAN FIX THIS PROBLEM. IT IS MY OPINION THE LOCKS SHOULD HAVE BEEN REPLACED DURING THE RECALL, NOT JUST SPRAYED WITH A LUBRICANT. I CANNOT BELIEVE I'M THE ONLY PERSON WITH THIS ISSUE. I FEEL THAT FORD SAYING THIS RECALL WAS COMPLETED IS FAR FROM INCORRECT AND THEY ARE RESPONSIBLE FOR MAKING THIS RIGHT. AGAIN, I UNDERSTAND ONCE A RECALL IS COMPLETED IT IS CLOSED, HOWEVER, I FEEL YOU SHOULD LOOK INTO FORD HAVING NOT REALLY COMPLETED THIS RECALL, AS THE ISSUE WAS NOT FIXED. IT SHOULD NOT HAVE BEEN CLOSED. ALL THEY DID WAS PUT A TEMPORARY BAND-AID ON IT AND DID NOT TAKE FULL RESPONSIBILITY.WHAT IT COMES DOWN TO IS FORD TOOK THE CHEAPEST WAY OUT AT THE TIME AND DID NOT TRULY FIX THE PROBLEM AND DID NOT TAKE THEIR FULL RESPONSIBILITY. DOORS THAT WERE RECALLED AND ARE NOT WORKING WERE NOT FIXED.I HAVE HAD CONTACT WITH FORD WITH NO SOLUTION

THE IGNITION CYLINDER HAS HAD ISSUES WITH TURNING WHEN FIRST INSERTING KEY. ON TWO (2) SEPARATE OCCASIONS HAS LEFT ME STRANDED. ONCE WAS WHILE I WAS LEAVING WORK AND ANOTHER WHEN TRYING TO GO TO WORK. THIS ISSUE HAS NOW COST ME A DAYS PAY AND A LOT OF HEADACHE. FORD HAS CLAIMED THAT THE IGNITION CYLINDER NOT TURNING IS NOT A SAFETY ISSUE AND THEREFORE WILL NOT ISSUE A RECALL. AT THIS TIME I FEEL THAT THERE HAVE BEEN MORE THAN ENOUGH PEOPLE WITH THIS ISSUE THAT FORD NEEDS TO DO RIGHT BY THEIR CUSTOMERS AND FIX THE ISSUE.

THE IGNITION SWITCH WOULD NOT TURN. ALTHOUGH I HAD BOTH KEYS WITH ME, AND BOTH WILL STILL UNLOCK THE DOORS, NEITHER WOULD TURN THE IGNITION SWITCH. BETWEEN TOWING AND REPLACEMENT OF THE SWITCH, I HAD TO SHELL OUT $450. FORD KNOWS THIS IS A PROBLEM WITH THIS VINTAGE FOCUS, BUT DOES NOT THINK IT IMPORTANT OR A SAFETY MATTER. AS A WOMAN WHO OFTEN TRAVELS ALONE, I THINK IT IS A SAFETY MATTER. I HAVE DRIVEN MANY, MANY OLD CARS - MUCH OLDER THAN THIS ONE - AND HAVE NEVER BEEN STRANDED BY SOMETHING AS SIMPLE AS A FAULTY IGNITION SWITCH. ALTHOUGH I WAS STRANDED IN FAMILIAR TERRITORY AND NOT FAR FROM HOME, IT MIGHT EASILY HAVE BEEN OTHERWISE. FORD KNOWS OF THIS PROBLEM, IT WAS CAUSED BY THEIR USE OF FAULTY EQUIPMENT, AND THEY SHOULD FIX IT.