I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS D…
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I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE ROAD. *TR
NHTSA ODI #10510287
41,000 miles · Mar 14, 2013
Suspension
RIGHT SIDE COIL SPRING BROKE, CUT INTO TIRE. FORD WILL NOT FIX, THEY KNOW THE FOCUS SPRING BREAKS TSB EXPIRED SEPT 2012 ( I CALLED FORD!); DON'T DRIVE THESE CARS. REPLACE YOUR SPRINGS FIRST. *TR
NHTSA ODI #10502760
90,000 miles · Jul 2, 2012
SuspensionTires
I WAS DRIVING MY 2003 FORD FOCUS ON THE ROAD WHEN THIS INCIDENT HAPPENED. SUDDENLY I HEARD A CRASH SOUND IN THE RIGHT FRONT SIDE OF MY VEHICLE. I FELT THERE WAS A FORCE ON THE RIGHT FRONT SIDE TIRE. THEN I NOTICED BLACK SMOKES BEHIND MY CAR AND THEN I STOPPED. I CALLED AAA TO HAVE ROADSIDE ASSISTANT. THE AAA GUY CAME AND CHECKED…
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I WAS DRIVING MY 2003 FORD FOCUS ON THE ROAD WHEN THIS INCIDENT HAPPENED. SUDDENLY I HEARD A CRASH SOUND IN THE RIGHT FRONT SIDE OF MY VEHICLE. I FELT THERE WAS A FORCE ON THE RIGHT FRONT SIDE TIRE. THEN I NOTICED BLACK SMOKES BEHIND MY CAR AND THEN I STOPPED. I CALLED AAA TO HAVE ROADSIDE ASSISTANT. THE AAA GUY CAME AND CHECKED MY CAR AND TOLD ME THE COIL SPRING WAS BROKEN AND THE BROKEN PART DAMAGED MY TIRE TOO. I FOUND THERE WAS A RECALL FOR THE COIL SPRING ON 2000-2003 FOCUS THEN I CALLED A LOCAL FORD DEALER TO GET IT FIXED. HOWEVER, THE LOCAL FORD DEALER TOLD ME MY FOCUS WAS NOT ELIGIBLE FOR THE RECALL. CLEARLY THIS IS THE FAULT OF FORD. THE AAA GUY TOLD ME IF THIS HAPPENED ON THE FREEWAY, I WOULD PROBABLY BE KILLED. I URGED THE NHTSA TO CONTACT FORD ABOUT THIS ISSUE BEFORE THIS ACTUALLY KILLED LOTS OF PEOPLE. I ALSO URGED FORD TO PLACE A RECALL TO CHECK ALL THE COIL SPRING ON ALL CARS THEY MAKE TO MAKE SURE THIS PART HAS NO PROBLEMS. *JS
NHTSA ODI #10463990
155,000 miles · Jan 28, 2011
Suspension
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH OVER WET ROAD CONDITIONS WHEN THE REAR END OF THE VEHICLE BEGAN TO SKID UNCONTROLLABLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND CONTINUED TO DRIVE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING SNOW AND WET ROAD SURFACES. THE VEHICLE WAS TAKEN TO …
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH OVER WET ROAD CONDITIONS WHEN THE REAR END OF THE VEHICLE BEGAN TO SKID UNCONTROLLABLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND CONTINUED TO DRIVE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING SNOW AND WET ROAD SURFACES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A FOUR WHEEL ALIGNMENT AND TIRE BALANCING. ALSO, THE REAR SUSPENSION ARM WAS REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN INFORMED THAT THE VEHICLE PERFORMANCE WAS A MANUFACTURER DESIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
NHTSA ODI #10379389
30,000 miles · Jan 18, 2011
Suspension
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS SEVERELY WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS AN INDEPENDENT REPAIR SHOP WHERE THE SUSPENSION WAS REALIGNED APPROXIMATELY 4 TIMES. THE CONTACT ALSO STATED HE HAD TO PURCHASE A SET…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS SEVERELY WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS AN INDEPENDENT REPAIR SHOP WHERE THE SUSPENSION WAS REALIGNED APPROXIMATELY 4 TIMES. THE CONTACT ALSO STATED HE HAD TO PURCHASE A SET OF TIRES EVERY 20,000 MILES. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 241,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10377048
150,100 miles · Dec 19, 2010
Suspension
I WAS TURNING AND I HEARD A VERY LOUD SNAP! MY CAR THEN BEGAN TO POP EXTREMELY LOUD EVERYTIME I TURNED. IT TURNED OUT TO BE A SNAPPED FRONT COIL SPRING. THIS IS VERY DANGEROUS BECAUSE THE SPRING COULD VERY EASILY HAVE RIPPED INTO THE TIRE CAUSING A "BLOW OUT" WHICH LEADS TO ACCIDENTS IN MANY OCCASIONS!! THE MORE I TALK ABOUT I…
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I WAS TURNING AND I HEARD A VERY LOUD SNAP! MY CAR THEN BEGAN TO POP EXTREMELY LOUD EVERYTIME I TURNED. IT TURNED OUT TO BE A SNAPPED FRONT COIL SPRING. THIS IS VERY DANGEROUS BECAUSE THE SPRING COULD VERY EASILY HAVE RIPPED INTO THE TIRE CAUSING A "BLOW OUT" WHICH LEADS TO ACCIDENTS IN MANY OCCASIONS!! THE MORE I TALK ABOUT IT, THE MORE PEOPLE WHO SAY THEY HAVE HAD THE SAME THING HAPPENED ON THEIR FOCUS! *TR
NHTSA ODI #10371220
Mileage unknown · Jul 7, 2010
Electrical SystemSuspensionTires
JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY W…
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JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY WANT TO PICK IT UP! JUNE 2010 DRIVERSIDE SPRING COIL SNAPPED - NO LETTER TO THE OWNER OF THE FORD MODELS WHEN THE PROBLEM WAS A KNOWN SAFETY ISSUE AND WAS COVERED UNDER A WARRANTY EXTENDED BY FORD (BECAUSE THEY KNEW OF THE PROBLEM) JUNE 2009 - DRIVERSIDE FIREHAWK GTA FACTORY INSTALLED TIRE BLEW RIGHT OFF THE STEEL RIM, LEAVING THE STEEL FROM THE TIRE ON THE RIM ... THIS HAPPENED IN MY DRIVEWAY AND NOT WHILE I WAS DRIVING THE VEHICLE, THANK GOODNESS. *TR
NHTSA ODI #10341822
21,500 miles · Feb 24, 2010
Suspension
THE FRONT PASSENGER SUSPENSION SPRING SNAPPED CAUSING A BLOW OUT OF THE TIRE ON MY 03 FORD FOCUS, VEHICLE WAS TAKEN TO DEALERSHIP WHO ADVISED THAT THE RECALL FOR THIS PROBLEM ON THIS VEHICLE WAS NO LONGER IN EFFECT AS THE VEHICLE WAS MANUFACTURED SOME 3 MONTHS AFTER THE CLOSE OUT OF THE RE-CALL. *TR
NHTSA ODI #10313538
180,000 miles · Apr 21, 2009
Suspension
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR TIRES WERE WEARING BADLY AND THE TOP OF THE RUBBER WAS LEANING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HE NEEDED TO PURCHASE A SUSPENSION BAR TO PLACE IN THE BACK OF THE VEHICLE, WHICH CHANGES ONE DEGREE. THE CONTACT WIL…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR TIRES WERE WEARING BADLY AND THE TOP OF THE RUBBER WAS LEANING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HE NEEDED TO PURCHASE A SUSPENSION BAR TO PLACE IN THE BACK OF THE VEHICLE, WHICH CHANGES ONE DEGREE. THE CONTACT WILL CALL THE MANUFACTURER TO INQUIRE ABOUT ASSISTANCE TOWARDS THE REPAIR COST. THE FAILURE MILEAGE WAS 180,000. UPDATED 5/7/09 *CN UPDATED 05/12/09.*JB
NHTSA ODI #10266305
Mileage unknown · Dec 5, 2008
Suspension
BACK TIRE SITS IN AND KEEPS GOING THROUGH TIRES AND HAD THE BEARING REPLACED AND DRUM ON BOTH SIDES AND SHOCKS AND IT STILL DOES IT AND THE REAR END JUMPS TO THE SIDE ITS BAD. *TR
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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