NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
40 reportsClear category filterMileage unknown · Aug 4, 2005
Service Brakes, HydraulicStructureSuspension
DT: 2003 FORD FOCUS. WHEN THE VEHICLE WAS FIRST PURCHASED FRONT WINDOW CAME OUT. THE DEALERSHIP FIXED IT. THEN, THE TRUNK STARTED POPPING OPEN, THE VEHICLE WAS FIXED AT THE DEALERSHIP WHERE SHE PURCHASED IT. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP, BECAUSE SHE MOVED. THEY STATED THE VEHICLE NEEDSEDNEW BRAKE PADS. TE …
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DT: 2003 FORD FOCUS. WHEN THE VEHICLE WAS FIRST PURCHASED FRONT WINDOW CAME OUT. THE DEALERSHIP FIXED IT. THEN, THE TRUNK STARTED POPPING OPEN, THE VEHICLE WAS FIXED AT THE DEALERSHIP WHERE SHE PURCHASED IT. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP, BECAUSE SHE MOVED. THEY STATED THE VEHICLE NEEDSEDNEW BRAKE PADS. TE CONSUMER TOLD THE DEALERSHIP THE VEHICLE MADE A NOISE ON THE PASSENGER SIDE BY THE FRONT TIRE. THE DEALERSHIP DID NOTHING ABOUT IT. THE VEHICLE WAS THEN TAKEN TO A TIRE COMPANY, THEY FOUND THE FRONT ROTORS WORE OUT, AND THIS WAS A MANUFACTURERING PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THEY STATED THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. ALSO A PIECE WAS COMING OFF THE VEHICLE BETWEEN THE TWO DOORS ON THE DRIVER SIDE BETWEEN THE WINDOWS. THIS VEHICLE JUST WENT OVER 15,000 MILES WHEN SHE WAS LEAVING THE DEALERSHIP. IN ADDITION, THERE IWAS SOMETHING WRONG WITH THE STEERING WHEEL, IT WAS TOO HARD TO PULL BACK, AND IT SWERVED IN THE OTHER LANE. THE TRUNK WAS STILL COMING OPEN.*AK
NHTSA ODI #10131539
35,930 miles · Jul 6, 2005
Power TrainStructureVisibility
DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. THE REAR DOOR ON THE WAGON DID NOT CLOSE PROPERLY AND THE WINDSHIELD WIPERS DID NOT GO ALL THE WAY DOWN WHEN TURNING THEM OFF. DEALER WAS WORKING ON THE TRANSMISSION. ALSO, DEALER WILL TAKE CARE OF THE DOOR AND THE WINDSHIELD WIPERS WHILE VEHICLE WAS IN THE SHOP FOR TR…
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DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. THE REAR DOOR ON THE WAGON DID NOT CLOSE PROPERLY AND THE WINDSHIELD WIPERS DID NOT GO ALL THE WAY DOWN WHEN TURNING THEM OFF. DEALER WAS WORKING ON THE TRANSMISSION. ALSO, DEALER WILL TAKE CARE OF THE DOOR AND THE WINDSHIELD WIPERS WHILE VEHICLE WAS IN THE SHOP FOR TRANSMISSION. *AK
NHTSA ODI #10127653
Mileage unknown · Jun 2, 2005
StructureVehicle Speed Control
DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS…
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DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS INSIDE THE VEHICLE. THESE RUST SPOTS CAN BE SEEN BEHIND THE GLOVE COMPARTMENT AS WELL. VEHICLE HAS VERY LOW MILEAGE. VEHICLE ALSO HAS A STUCK ACCELERATOR CAUSED BY FAILURE TO THE THROTTLE BODY PLATE. *TT *NM
NHTSA ODI #10120069
45,000 miles · Mar 2, 2005
Electrical SystemStructure
HATCH RELEASE HAD TO BE REPLACED DUE TO AN ELECTRICAL SHORT. . CONSUMER WAS TOLD THAT IF IT WAS NOT REPLACED, SINCE CONNECTED TO THE ELECTRICAL SYSTEM, VEHICLE COULD CATCH ON FIRE.*AK...ALSO, REPLACED TRUNK RELEASE SWITCH. *AK
NHTSA ODI #10113299
19,000 miles · Dec 17, 2004
Electrical SystemPower TrainService Brakes, Hydraulic
THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKE DRUMS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE REAR DRUM BRAKE PADS WERE DEFECTIVE, PARTS AND COMPOUND WERE MISSING, TRIM UNDER THE STEERING COLUMN WAS MISSING, THE TRANSMISSION WAS SLIPPING IN FIRST, SECOND AND THIRD GEAR, AND THE …
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THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKE DRUMS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE REAR DRUM BRAKE PADS WERE DEFECTIVE, PARTS AND COMPOUND WERE MISSING, TRIM UNDER THE STEERING COLUMN WAS MISSING, THE TRANSMISSION WAS SLIPPING IN FIRST, SECOND AND THIRD GEAR, AND THE IGNITION WAS DAMAGED. *SC *JB
NHTSA ODI #10101372
Mileage unknown · Aug 27, 2004
Structure
ON ANY RAINY DAYS THE FLOOR ON THE FRONT PASSENGER'S SIDE LEAKS WATER. DEALERSIP WAS NOTIFIED. *AK
NHTSA ODI #10089871
20,500 miles · Jun 12, 2004
Structure
OIL FILTER MOUNTED AT LOWEST POINT ON UNDERCARRIAGE IN FRONT OF CAR,I RAN OVER SOMETHING ON THE FREEWAY, THE ONLY PART OF CAR HIT WAS OIL FILTER WHICH LOST OIL AND DAMAGED ENGINE. *AK
NHTSA ODI #10075253
Mileage unknown · Feb 28, 2004
Structure
I BOUGHT MY 2003 FORD FOCUS AROUND OCT 2003, SINCE DAY 1 THE DRIVER'S SIDE AREA OF THE TRUNK GETS SOAKED WHEN IT RAINS. I CAN'T FIGURE OUT WHERE IT IS COMING FROM OR HOW THE MOISTURE GETS IN. ALSO, CAR HAD RUST ON THE MUFFLER AND UNDERCARRIAGE WHEN I DROVE IT OFF OF THE LOT THE DAY I BOUGHT IT.*AK
NHTSA ODI #10059963
Mileage unknown · Aug 27, 2003
Structure
WHEN IT RAINED WATER LEAKED INSIDE THE TRUNK COMPARTMENT. *AK
NHTSA ODI #10037730
Mileage unknown · Aug 1, 2003
Structure
THE SUN'S REFLECTION ON THE DIAL SYSTEM MADE IT HARD TO SEE THE SPEEDOMETER. THE CONSUMER CONSIDERED THIS TO BE A SAFETY CONCERN. *AK *SCC *JB
NHTSA ODI #10026446
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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