2003 Ford Focus

TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE REAR DOORS ON THE VEHICLE. THE VEHICLE WAS TAKEN IN TO BE REPAIRED, BUT AFTERWARDS, THE FAILURE STILL OCCURRED. THE HANDLES ON THE VEHICLE FAILED. THE CONTACT CAN OPEN THE DOORS FROM THE PASSENGER COMPARTMENT, BUT NOT FROM THE EXTERIOR OF THE VEHICLE. THE DOORS SEEM TO BE SEALED EXTREMELY TIGHTLY. THE CONTACT STATED THAT THIS WAS A SERIOUS SAFETY ISSUE NOT BEING ABLE TO OPEN THE DOORS FROM THE OUTSIDE. THE DEALER DID NOT REPAIR THE DOORS PROPERLY. THE FAILURE AND CURRENT MILEAGES WERE 118,507.

WATER LEAKS IN TO MY 2003 FORD FOCUS FROM UNDER THE DASHBOARD ONTO THE PASSENGER SIDE OF THE CAR. I GOOGLED THE PROBLEM AND LITERALLY FOUND 100'S OF COMPLAINTS. IT SEEMS IT IS RELATED TO THE CABIN AIR FILTER HOUSING. IT ACTS LIKE A FUNNEL THAT DIRECTS RAIN THAT ESCAPES THE COWL SEAL INTO THE CABIN. WHY ISN'T THERE A RECALL ON THIS? *TR

I TOOK MY 2003 FORD FOCUS WAGON INTO THE SHOP BECAUSE OF LOUD NOISES I WAS HEARING FROM UNDER THE CAR WHILE DRIVING CAR. WHEN THEY GOT IT UP ON THE LIFT THEY HAD ME COME TO REPAIR BAY TO LOOK AT IT BECAUSE THEY'D NEVER SEEN ANYTHING LIKE THIS BEFORE. WHAT THEY'D FOUND WAS THAT THE CRADLE OR SUBFRAME PIECE THAT HOLDS THE ENGINE IN WAS COMPLETED ROTTED OUT. IT WAS SO BAD YOU COULD STICK YOUR FINGER THROUGH IT. THEY SAID THIS IS SOMETHING YOU'D EXPECT TO FIND ON A 1980S CAR PERHAPS, BUT CERTAINLY NOT ONE THAT WAS ONLY FIVE YEARS OLD. I ASKED THEM IF THEY COULD FIX IT AND THEY SAID THEY COULD, BUT THIS WAS A SAFETY ISSUE AND THAT I SHOULD TAKE IT INSTEAD TO THE FORD DEALER, WHICH I DID. THE SERVICE MANAGER AT THE FORD DEALER WAS EQUALLY SURPRISED BY THE CONDITION OF THE FRAME AND SAID HE'D TALK TO THE WARRANTY ABOUT IT, BUT THEY SAID A 2003 MODEL WAS NOT COVERED FOR RUST DAMAGE. THE CAR ONLY HAS 75,000 MILES ON IT. SO THE SERVICE MANAGER SUGGESTED INSTEAD THAT I CONTACT FORD CUSTOMERS RELATIONS ABOUT IT BECAUSE 1) IT WAS A SERIOUS SAFETY ISSUE THAT MAY WARRANT A RECALL AND 2) AS A RESULT I SHOULD BE REIMBURSED. I TALKED WITH THE CUSTOMER RELATIONS PEOPLE BUT THEY TOOK THE POSITION THAT SINCE THE CAR WAS OUT OF WARRANTY FOR A RUST CONDITION AND BECAUSE THERE WAS NO RECALL IN PLACE FOR SUCH A CONDITION THEY COULDN'T OR WOULDN'T DO ANYTHING ABOUT IT. SO I DECIDED TO BRING IT TO YOU. *TR

TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED IN THE BACKYARD, THE CONTACT STARTED THE VEHICLE AND THE REAR WINDOW BLEW OUT. THE DEALER REPAIRED THE WINDOW. A FEW DAYS LATER, THE LOCKS ON THE PASSENGER SIDE DOOR WOULD NOT UNLOCK. THE DEALER REPAIRED THAT FAILURE AS WELL. AFTERWARDS, THE IGNITION CYLINDER BEGAN TO FAIL. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND HAD TO PAY $300. THE CURRENT AND FAILURE MILEAGES WERE 5,000. UPDATED 05/21/08 *BF THE CONSUMER STATED THE TRUNK NEEDED TO BE REPAIRED AS WELL. UPDATED. 05/20/08. *JB

DT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING CAUSING THE VEHICLE TO REAR END THE VEHICLE IN FRONT. A POLICE REPORT WAS FILED AT THE SCENE AND SEAT BELTS WERE IN USE; NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP WAS ALERTED. ON A SEPARATE OCCASION, THE HATCH BACK FAILED TO CLOSE, VEHICLE FAILED TO START, THE INTERIOR LIGHTING FAILED AND THE MOTOR MADE A KNOCKING SOUND. THIS OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS ALERTED.

WE BOUGHT OUR CAR USED IN NOVEMBER OF 2004, SINCE THEN, WE HAVE HAD THE DRIVER DOOR HANDLE BREAK TWICE AND THE PASSENGER HANDLE BREAK ONCE. OF COURSE, THIS IS NOT LIFE THREATENING BUT IT IS REALLY ANNOYING TO NOT BE ABLE TO GET YOUR CHILD IN THE BACK SEAT WITHOUT HAVING TO UNLOCK AND OPEN ALL THE DOORS BEFORE YOU CAN GET TO THE RIGHT DOOR. WE HAVE HAD THE HANDLES REPLACED TWICE WHICH WAS COVERED BY THE WARRANTY, BUT IT IS BROKEN YET AGAIN, AND I'M NOT SURE OUR EXTENDED WARRANTY WILL COVER IT. IT IS OBVIOUSLY A MANUFACTURE PROBLEM, EVEN THOUGH I CAN'T FIND ANY OTHER COMPLAINTS OF THIS NATURE. *NM

I BOUGHT FORD FOCUS 2003 AT 38,000 (CERTIFIED PRE-OWNED) FROM PREMIER FORD INC IN BROOKLYN, NY IN 5/04, HAD MASSIVE LEAKING OF WATER DURING AND AFTER RAIN A MONTH LATER IN 6/04. THIS WAS REPAIRED BY DEALERSHIP BECAUSE IT WAS UNDER 90 DAY WARRANTY. IT WAS FINE UNTIL THIS MONTH 12/05 AND IS NOW AGAIN SOAKING MY PASSENGER FLOOR WHEN IT RAINS OR SNOWS. I TOOK TO DEALERSHIP, THEY SAID THEY CANNOT REPAIR IT - TAKE IT DOWN THE STREET WHERE THEY "ALWAYS TAKE IT FOR THIS PROBLEM ANYWAY". I CALLED FORD, THEY SAID IT MAY BE COVERED UNDER MY EXTENDED WARRANTY, BUT THE DEALERSHIP NEEDS TO DIAGNOSE THE PROBLEM. APPARENTLY, THIS IS A VERY COMMON PROBLEM WITH FORD FOCUS' ACCORDING TO THE DEALERSHIP AND FROM MANY POSTINGS ONLINE I HAVE FOUND. IT SEEMS TO BE A STRUCTURAL DESIGN DEFECT IN THE DASH CAUSING MASSIVE FLOODING INTO THE CAR AND IF IT DOES GET INTO DRIVER FLOOR WOULD BE A SAFETY HAZARD SINCE YOUR FEET COULD SLIP OFF PETALS WHILE TRYING TO OPERATE THE VEHICLE. *NM

DT: THE CONTACT STATES SHE OWNS A 2003 FORD FOCUS. THE REAR TIRES KEPT GOING BALD ON THE OUTSIDE OF THE TIRE ONLY. THE VEHICLE IS A FRONT WHEEL DRIVE. THIS HAPPENED FOUR TIMES. VEHICLE HAS 61,000 MILES ON IT. THE DEALER HAD TO REPLACE THE BACK FRAME TWO KITS, ONE ON EACH SIDE DUE TO AN ENGINEERING NOTICE PUT OUT ON THE TIRES. THIS DID NOT FIX THE PROBLEM. THE CONTACT HAD TO HAVE THE SPRINGS, STRUTS, AND SHOCKS REPLACED RECENTLY WITH APPROXIMATELY 55,000 MILES ON THE CAR, AND THE PROBLEM RECURRED. CAR BOUNCED, AND WHEN SHE HIT A BUMP THE CAR PICKED UP, AND THE REAR END MOVED TO THE RIGHT OR TO THE LEFT. SHE HAD TO HAVE THE CAR REALIGNED AT LEAST SIX OR SEVEN TIMES. SOMETIMES THE CONTACT WOULD HAVE TO GO BACK THE VERY NEXT DAY TO HAVE IT ALIGNED AGAIN, AND THE DEALER WOULD NOT CHARGE THEM FOR THE SERVICE.. THE FRONT BRAKE PAD AND THE FRONT ROTORS ON THE DRIVER'S SIDE HAD TO BE REPLACED AT 30,000 MILES. SHE TALKED TO THE MANUFACTURER ,AND THEY TOLD HER SHE WOULD HAVE TO CONTINUE TO SHELL OUT MONEY BECAUSE THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE TIRES, AND THE CAR WAS OUT OF WARRANTY. THE WARRANTY DOID NOT COVER THE TIRES BECAUSE IT WAS BLAMED ON UNEVEN WEAR OR/AND THE ALIGNMENT. *AK