2003 Ford Focus

IN MARCH 2013 I TOOK MY FORD FOCUS IN TO REPLACE MOTOR MOUNTS, RETURNED IN APRIL FOR THE SAME AWFUL VIBRATION WHILE HEATER WAS ON AND WHILE IDLING. THE MECHANIC CHECKED AND FOUND THAT ONE OF THE MOTOR MOUNTS WAS FAULTY AND HE REPLACED. I AM TAKING MY FOCUS BACK FOR THE THIRD TIME BECAUSE IT IS STILL VIBRATING WHILE IN IDLE WHILE THE AC IS ON. THE FIRST FEW TIMES AFTER HE REPLACED THE FAULTY MOTOR MOUNT IT DID THE SAME THING AND THE MECHANIC TOLD ME THAT IT'LL JUST RUN LIKE THAT AND THAT HE RAN A DIAGNOSTIC AND THE TRANSMISSION, ALL MOUNTS LOOK GOOD. AND MY SOMETIMES MY STEERING IS OFF AT 35 MILES PER HOUR. I ONLY USE MY FOCUS FOR IN TOWN I DON'T USE TO TRAVEL OUT OF CITY OR STATE. I AM NOT A MECHANIC BUT I AM DISABLED AND I NEED MY CAR RUNNING GOOD. I DON'T WANT TO LOSE IT. THANK YOU. *TR

THIS VEHICLE WITH 110K MILES TURNS OUT THE VALVE SEAT OF CYLINDER #4 BROKE OFF INSIDE THE ENGINE AND IRREPARABLY DAMAGED THE PISTON, CYLINDER AND CYLINDER HEAD OF WHICH THE ONLY WAY TO FIX THIS IS WITH A REPLACEMENT ENGINE. THIS OPTION IS MORE THAN WHAT THE CAR IS VALUED. ON FURTHER RESEARCH OF BOTH MY MECHANIC AND I AS WE SEARCHED THE WEB, IT APPEARS THAT THIS HAPPENS MORE FREQUENTLY THAN IT SHOULD. IT SEEMS THAT FORD SHOULD PUT A RECALL TO FIX THESE VALVE SEATS BEFORE ANYMORE PEOPLE WILL HAVE TO UNNECESSARILY SPEND THOUSANDS TO REPAIR THE ENGINE OR LOSE THOUSANDS OF DOLLARS ON A UNDRIVABLE JUNK CAR, SUCH AS MYSELF. COULD YOU PLEASE INVESTIGATE THIS MATTER FURTHER AND LET ME KNOW IF THIS IS INDEED AN INHERENT PROBLEM THAT NEEDS TO BE CORRECTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2003 FORD FOCUS AND THE THERMOSTAT HOUSING UNIT IS CRACKED. WHEN IT CRACKED, AND STARTED TO LEAK, IT CAUSED A LOT OF SMOKE, AND WHEN IT STARTED TO LEAK, DUE TO THE TEMPERATURE OF THE COOLANT INSIDE, IT BURNED THROUGH OTHER HOSES ATTACHED AND ALMOST STARTED A FIRE. THE PART IS MADE OUT OF PLASTIC (SHOULD BE MADE OF SOME TYPE OF METAL SUCH AS ALUMINUM DUE TO THE HIGH TEMPERATURES INVOLVED CONSISTENTLY), AND 4 CERTIFIED AUTO TECHNICIANS THAT I TALKED TO SAID THAT THEY REPLACE DOZENS OF THEM ON FORD FOCUS EVERY YEAR. THEY SAY THAT "IT IS A KNOWN PROBLEM WITH FORD'S VARIOUS FOCUS YEARS, AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO." EVEN THE FORD DEALERSHIP SAID THE FOLLOWING "YEAH, FORD KNOWS IT'S A PROBLEM; THAT'S WHY WE ALWAYS KEEP THAT PARTICULAR PART IN STOCK." LITERALLY, THERE ARE TENS-OF-THOUSANDS OF ONLINE COMPLAINTS REGARDING THIS PART, AND HOW IT HAS CAUSED SERIOUS HARM AND DAMAGE. THE PROBLEM STARTS BY SOME COOLANT LEAKING SLOWLY, AND WITHIN A WEEK (EVEN AFTER CONTINUOUSLY ADDING COOLANT), THE LEAK BECOMES LARGER AND LARGER, CAUSING THE DAMAGE LISTED ABOVE, AND CAUSING THE HEATER TO NOT WORK. WHY IS THIS A VERY WELL-KNOWN PROBLEM TO FORD; A PROBLEM THAT CAN CAUSE SERIOUS SAFETY ISSUES, YET THEY DO NOTHING FOR THE TENS-OF-THOUSANDS OF PEOPLE THAT HAVE ENCOUNTERED THIS PROBLEM? THE PART IS $75 FROM FORD AND THEN YOU HAVE TO PAY LABOR TOO, WHICH IS ABOUT $150-$200. THE FORD REPLACEMENT PART# FOR THE DEFECTIVE PART IS RH157. I HAVE THE OLD PART AVAILABLE FOR INSPECTION IF NEEDED. *TR

TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE TIMING BELT FRACTURED AND RESULTED IN COMPLETE ENGINE FAILURE. THE TECHNICIAN STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

SAFETY HAZARD-- UPPER MOTOR MOUNT ON 2003 FORD FOCUS MALFUNCTIONS/ DISINTEGRATES WITHIN THREE MONTHS OF INSTALLATION; WHETHER BY GARAGE, DEALER, OR OWNER. IN SEVENTEEN MONTHS, I HAVE HAD TO REPLACE THE MOUNT (WHEN CAUGHT) FOUR TIMES AND FOUND IT AGAIN NEEDS REPLACEMENT. THE OEM PARTS SAY GUARANTEED BUT IT CONSTANTLY COST TO REMOVE, REPACKAGE, SHIP, AND THEN REPLACE. *TR

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING WHEN THE ENGINE BEGAN ABNORMALLY JUMPING. A LOCAL MECHANIC WAS CONTACTED WHO ADVISED THAT THE TIMING BELT WAS FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE AND ATTEMPTING TO REVERSE, THE VEHICLE WOULD NOT RESPOND AND WOULD INTERMITTENTLY STALL. THE VEHICLE WOULD SPORADICALLY START AND WOULD OPERATE AS NORMAL UNTIL THE FAILURE WOULD RECUR. THE CONTACT REPLACED THE BATTERY BUT TO NO AVAIL. THE DEALER WAS NOT CONTACTED NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,007.

COOLANT LEAK AND ENGINE OVERHEATING. FORTUNATELY NOTICED IT BEFORE THE ENGINE SEIZED. STOPPED VEHICLE AND TOPPED UP WITH FLUID TO JUST MAKE IT BACK TO HOME. DIAGNOSIS INDICATED THAT NONE OF THE HOSES WERE DEFECTIVE. PERFORMED AN INTERNET SEARCH FOR THE PROBLEM. MANY PEOPLE HAVE DOCUMENTED THIS PROBLEM ON THE INTERNET - ITS A LEAK FORM THE THERMOSTAT HOUSING. DEFECTIVE PART ! *TR

2003 FORD FOCUS, EARLY MORNING SQUEAKING, MID DAY, VIBRATING, LATE AFTERNOON, CAR STARTS TO SHAKE EXCESSIVELY AND AS I DRIVE INTO MY DRIVEWAY A REALLY LOUD BANGING NOISE COMES FROM THE FRONT OF THE CAR, SO LOUD IT SCARED ME, I TURNED THE CAR OFF AND OPEN THE HOOD OF THE CAR AND NOTICE THAT THE METAL MOUNTS THAT HOLD THE ENGINE BROKE IN HALF AND A PIECE WAS STILL ON THE MOTOR. MY ENGINE WAS HANGING FROM THE LEFT SIDE, YOU COULD SEE IT FROM THE BOTTOM OF THE VEHICLE. MY INSURANCE COMPANY COMES OUT TO CHECK THE DAMAGES AND SAID IN HIS 22 YEARS OF VIEWING VEHICLES FOR CLAIMS HE'S NEVER SEEN ANYTHING LIKE THIS. MY MILEAGE IS 59,528, I'M STILL PAYING FOR THIS CAR, UNTIL 2012. THIS SHOULD NOT HAVE HAPPENED TO A SIX YEAR OLD CAR WITH THIS LITTLE MILEAGE. I CALLED FORD TO CHECK IF THERE WAS A RECALL ON THIS SITUATION. I WAS TOLD NO. I WENT ON THE INTERNET TO SEARCH FOR COMPLAINTS REGARDING 2003 FORD FOCUS, FOUND MANY COMPLAINTS OF MANY THINGS WRONG WITH THIS VEHICLE AND SEVERAL REGARDING THE VIBRATING OF THE FRONT OF THE VEHICLE RELATING TO MOTOR MOUNT PROBLEMS. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS TOLD THAT THIS INCIDENT CREATED A PROBLEM WITH THE AXEL AS WELL. THIS IS GOING TO COST ME A LOT OF MONEY. WAITING FOR AN ESTIMATE OF REPAIRS ON 5/9/09. *TR