IllustrationDT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY FAILED TO TURN. THE DEALERSHIP DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED.
2003 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
17525–50K
18850–75K
10775–100K
107100–150K
41150K+
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
52 crash reports17 fire reports37 injury reports
Electrical System complaints
522 reportsI PURCHASED A USED 2003 FOCUS IN JANUARY OF 2004. THE CAR ONLY HAD ABOUT 42000 MILES ON IT. I WENT TO WORK ONE DAY AND WHEN I WENT TO START MY CAR THE KEY WOULD NOT TURN. IT GETS STUCK. THE WHEELS LOCK AND I HAVE TO JIGGLE IT UNTIL IT FINALLY COMES UNSTUCK. I HAD TO LEAVE MY CAR AT WORK OVERNIGHT ONCE BECAUSE OF THIS AND TH…
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I PURCHASED A USED 2003 FOCUS IN JANUARY OF 2004. THE CAR ONLY HAD ABOUT 42000 MILES ON IT. I WENT TO WORK ONE DAY AND WHEN I WENT TO START MY CAR THE KEY WOULD NOT TURN. IT GETS STUCK. THE WHEELS LOCK AND I HAVE TO JIGGLE IT UNTIL IT FINALLY COMES UNSTUCK. I HAD TO LEAVE MY CAR AT WORK OVERNIGHT ONCE BECAUSE OF THIS AND THE FORD DEALER TOLD ME THAT IT IS A COMMON PROBLEM BUT IT IS NOT A RECALL. THIS NEEDS TO BE A RECALL. I WILL NOT PAY OVER $200 FOR SOMETHING THAT IS HAPPENING TO MORE PEOPLE. *JB
THE KEY GOES INTO IGNITION BUT WILL NOT TURN AT ALL TO START THE CAR. THIS IS A CONTINUED PROBLEM. IN MINNESOTA WHEN IT IS 30 BELOW, THERE IS NO EXCUSE TO NOT BE ABLE TO START YOUR CAR AND FAILURE TO DO SO COULD RESULT IN SERIOUS ADVERSE EVENTS ON CONSUMER HEALTH. I DO NOT FEEL SAFE TRAVELING IN THE VEHICLE AND PLAN TO SELL …
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THE KEY GOES INTO IGNITION BUT WILL NOT TURN AT ALL TO START THE CAR. THIS IS A CONTINUED PROBLEM. IN MINNESOTA WHEN IT IS 30 BELOW, THERE IS NO EXCUSE TO NOT BE ABLE TO START YOUR CAR AND FAILURE TO DO SO COULD RESULT IN SERIOUS ADVERSE EVENTS ON CONSUMER HEALTH. I DO NOT FEEL SAFE TRAVELING IN THE VEHICLE AND PLAN TO SELL IS VERY SOON. *JB
THE IGNITION TO MY 2003 FORD FOCUS WOULD NOT TURN WHEN THE KEY WAS INSERTED. WAS TOWED TO DEALERSHIP (FAMILY FORD IN NETCONG, NJ) AND THEY SAID NOT UNDER WARRANTY OR IS A RECALL AND CHARGED ME $514. AFTER THIS I SEARCHED ON INTERNET AND SEE SEVERAL CLASS ACTION LAWSUITS AND MANY FORUMS DESCRIBING THE SAME PROBLEM. I ALSO SAW …
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THE IGNITION TO MY 2003 FORD FOCUS WOULD NOT TURN WHEN THE KEY WAS INSERTED. WAS TOWED TO DEALERSHIP (FAMILY FORD IN NETCONG, NJ) AND THEY SAID NOT UNDER WARRANTY OR IS A RECALL AND CHARGED ME $514. AFTER THIS I SEARCHED ON INTERNET AND SEE SEVERAL CLASS ACTION LAWSUITS AND MANY FORUMS DESCRIBING THE SAME PROBLEM. I ALSO SAW STATEMENTS ON THE FORUMS THAT FORD IS OVERCHARGING AND SHOULD GO TO A LOCKSMITH TO GET IT DONE FOR UNDER $150. *NM
THE IGNITION SWITCH ON OUR 2003 FORD FOCUS HAS LOCKED UP FOR THE SECOND TIME. THE FIRST INCIDENT WAS IN A MOVIE THEATRE PARKING LOT 600 MILES AWAY FROM HOME. WE HAD IT TOWED TO A DEALERSHIP AND THE PART REPLACED. THE MOST RECENT TOOK PLACE AT HOME LAST NIGHT. WE HAVEN'T GOTTEN IT FIXED YET. *NM
I AM THE OWNER OF A 2003 FORD FOCUS AND I HAVE SEVERAL ISSUES. IN THE LAST YEAR I HAVE EXPERIENCED PROBLEMS WITH THE IGNITION LOCKING AND AS WELL AS THE STEERING WHEEL, I CONTACTED THE DEALER CAREY PAUL FORD IN DECATUR, GA AND WAS TOLD THAT I HAD TO PAY FOR REPAIRS, WHICH I DID, AFTER BEING STRANDED WITH MY SON. THIS COST ME 2…
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I AM THE OWNER OF A 2003 FORD FOCUS AND I HAVE SEVERAL ISSUES. IN THE LAST YEAR I HAVE EXPERIENCED PROBLEMS WITH THE IGNITION LOCKING AND AS WELL AS THE STEERING WHEEL, I CONTACTED THE DEALER CAREY PAUL FORD IN DECATUR, GA AND WAS TOLD THAT I HAD TO PAY FOR REPAIRS, WHICH I DID, AFTER BEING STRANDED WITH MY SON. THIS COST ME 260.00, I AM A SINGLE MOTHER AND CANNOT AFFORD TO SPEND MONEY ON PROBLEMS THAT THE MANUFACTURER CLEARLY WAS AWARE OF. THE TRUNK ON THE VEHICLE JUST RANDOMLY OPENS AT ANY GIVEN MOMENT, YOU'RE RIDING ALONG THE ROAD AND THE TRUNKS JUST OPENS FOR NO REASON. THIS I FIND JUST ANNOYING BUT WOULD ALSO LIKE TO HAVE CORRECTED. MY LATEST ISSUE IS THAT ON YESTERDAY 04/16/06, WHILE DRIVING ALONG THE STEERING WHEEL JUST BECAME LOOSE AND I COULD BARELY CONTROL THE CAR, I MADE IT TO A FIRESTONE DEALER THAT RECOMMENDED THAT I TAKE THE VEHICLE TO THE DEALER, WHICH I WILL DO FIRST THING IN THE MORNING. I CAN'T STOP THINKING THAT I OR SOMEONE ELSE ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I CAN'T UNDERSTAND HOW A MANUFACTURER CAN CONTINUE TO MARKET A PRODUCT AS SAFE WHEN CLEARLY THERE ARE ISSUES WITH IT. I HAVE FOUND NUMEROUS WEB SITES AND PERSONALLY SPOKEN WITH FOCUS OWNERS WITH THE SAME PROBLEMS, WHAT WILL IT TAKE TO GET FORD TO TAKE RESPONSIBILITY FOR IT'S PRODUCT. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. *NM
ON 4/12/06, THE IGNITION IN MY 2003 FORD FOCUS JAMMED AND WAS UNABLE TO START I WAS STUCK I CALLED THE TOW SERVICE WHO HAD ME TRY DIFFERENT WAYS TO START MY CAR HOWEVER IT DIDN'T WORK. WHEN THE DRIVER ARRIVED HE HIT THE KEY 4-5 TIMES THEN IT UNJAMMED AND STARTED UP AFTER HE TURNED THE CAR OFF HE HAD TO HIT THE KEY AGAIN TO START…
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ON 4/12/06, THE IGNITION IN MY 2003 FORD FOCUS JAMMED AND WAS UNABLE TO START I WAS STUCK I CALLED THE TOW SERVICE WHO HAD ME TRY DIFFERENT WAYS TO START MY CAR HOWEVER IT DIDN'T WORK. WHEN THE DRIVER ARRIVED HE HIT THE KEY 4-5 TIMES THEN IT UNJAMMED AND STARTED UP AFTER HE TURNED THE CAR OFF HE HAD TO HIT THE KEY AGAIN TO START THE CAR WHEN WE ARRIVED AT THE DEALER IN ANTELOPE VALLEY, CA THE SERVICE REQ INFORMED ME THE I HAD TO PAY $430 TO GET MY CAR REPAIRED I ASKED WHY HASN'T THE CAR BEEN RECALL HE DIDN'T HAVE AN ANSWER BUT THERE ARE SEVERAL REPORTS OF THE SAME PROBLEM WITH THIS CAR I LIKE FOR SOMEONE TO LOOK INTO THE PROBLEM WITH THIS CAR. *NM
DT*: THE CONTACT STATED THE IGNITION INTERMITTENTLY FAILED TO TURN WHEN THE KEY WAS INSERTED. THE IGNITION SOMETIMES ENGAGED WHEN THE KEY WAS JIGGLED, BUT EVENTUALLY THE IGNITION COMPLETELY LOCKED AND WOULD NOT TURN. THE DEALERSHIP DETERMINED THE TUMBLERS WERE BAD AND THE IGNITION NEEDED NEW TUMBLERS.
I HAVE AN 03 FOCUS WITH JUST OVER 40K MILEAGE, AND NOT EVEN 3 YEARS OLD YET, JUST OUT OF WARRANTY. THIS MORNING I TRIED TO START THE CAR AND THE KEY CYLINDER TUMBLER WAS MECHANICALLY FROZEN AND THE CAR WOULD NOT START. I HAD THE CAR TOWED TO THE DEALERSHIP, PAYING $55.50. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO DRILL OUT TH…
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I HAVE AN 03 FOCUS WITH JUST OVER 40K MILEAGE, AND NOT EVEN 3 YEARS OLD YET, JUST OUT OF WARRANTY. THIS MORNING I TRIED TO START THE CAR AND THE KEY CYLINDER TUMBLER WAS MECHANICALLY FROZEN AND THE CAR WOULD NOT START. I HAD THE CAR TOWED TO THE DEALERSHIP, PAYING $55.50. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO DRILL OUT THE KEY CYLINDER AND REPLACE THE WHOLE UNIT SINCE THE TUMBLERS FROZE. THE DEALERSHIP ALSO MENTIONED THEY WERE AWARE OF THE SAME PROBLEM IN OTHER FOCUSES. I BELIEVE I SHOULD NOT HAVE TO PAY A DIME AND THAT THIS IS PURELY A MECHANICAL/WARRANTY/RECALL ISSUE. I DO NOT KNOW WHAT I WILL HAVE TO PAY FOR THIS, SINCE THE CAR IS STILL IN THE SHOP, BUT THEY SAID I WOULD BEAR A PARTIAL BURDEN. *JB
IGNITION LOCKING UP. KEY WILL NOT TURN OR STEERING UNLOCK. THIS IS SECOND TIME I HAVE HAD TO REPLACE IT. ITS A 2003 FORD FOCUS SEDAN. IT HAS OVER 60K MILES SO NO WARRANTY. THE ENTIRE IGNITION HAS TO BE REPLACED. THE CAR HAS TO BE TOWED IN. THE SIDE BAR IN THE IGNITION FAILS LOCKING IT UP. IT WILL LEAVE YOU STRANDED WITH NO WARNI…
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IGNITION LOCKING UP. KEY WILL NOT TURN OR STEERING UNLOCK. THIS IS SECOND TIME I HAVE HAD TO REPLACE IT. ITS A 2003 FORD FOCUS SEDAN. IT HAS OVER 60K MILES SO NO WARRANTY. THE ENTIRE IGNITION HAS TO BE REPLACED. THE CAR HAS TO BE TOWED IN. THE SIDE BAR IN THE IGNITION FAILS LOCKING IT UP. IT WILL LEAVE YOU STRANDED WITH NO WARNING. *JB
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.