IGNITION SWITCH THAT MANUFACTURER KNOWS IS BAD. *NM
2003 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reports2003 FORD FOCUS (WHICH IS DRIVEN BY TEENAGER- FEMALE) IGNITION LOCK FAILURE. BASICALLY WHEN IT FAILS YOU ARE STUCK (CAN NOT START VEHICLE)! AT THE MOMENT VEHICLE SITS IN THE DRIVEWAY. $400.00 PRICE TAG TO FIX A PROBLEM - THAT FORD IS VERY MUCH AWARE OF. I AM NOT SURE I WANT MY TEENAGE DAUGHTER DRIVING A VEHICLE THAT MAY GET HE…
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2003 FORD FOCUS (WHICH IS DRIVEN BY TEENAGER- FEMALE) IGNITION LOCK FAILURE. BASICALLY WHEN IT FAILS YOU ARE STUCK (CAN NOT START VEHICLE)! AT THE MOMENT VEHICLE SITS IN THE DRIVEWAY. $400.00 PRICE TAG TO FIX A PROBLEM - THAT FORD IS VERY MUCH AWARE OF. I AM NOT SURE I WANT MY TEENAGE DAUGHTER DRIVING A VEHICLE THAT MAY GET HER STRANDED SOMEWHERE UNSAFE! *NM
I WAS LEFT STRANDED WHEN MY IGNITION KEY WOULD NOT WORK IN MY 2003 FORD FOCUS. CALLED A LOCKSMITH AND HE SAID IT TAKE ABOUT $300.00 TO REPAIR IT. MY WIFE HAD TO DRIVE 1 HOUR TO COME AND GET ME AND I LOST A DAY OF WORK, WHICH I COULD NOT AFFORD TO LOSE. *NM
IGNITION LOCKED AND IS IMPOSSIBLE TO START. SOMETIMES THE IGNITION LOCKS FOR HOURS AND SOMETIMES DAYS. IT IS ABSOLUTELY RIDICULOUS! THIS IS A FAMILY CAR AND IT'S UNRELIABLE! *NM
SEVERAL PARTS FAILURES, INCLUDING ALTERNATOR, BRAKES, MUFFLER,TRANSMISSION, AND IGNITION LOCK CYLINDER
THE IGNITION KEY WOULD NOT TURN IN ANY DIRECTION ONCE INSERTED IN THE KEYLOCK, THIS LEAVING ME ON THE PARKING LOT FOR HOURS TO WAIT FOR A TOW-TRUCK. THE CAR HAS ONLY 40K MILES ON IT. THE DEALERSHIP WANTS TO CHARGE ME $200 TO REPLACE THE LOCK CYLINDER. THAT HAPPENED A FEW TIMES IN THE PAST, BUT THIS TIME IT WAS FOR REAL I GUESS. …
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THE IGNITION KEY WOULD NOT TURN IN ANY DIRECTION ONCE INSERTED IN THE KEYLOCK, THIS LEAVING ME ON THE PARKING LOT FOR HOURS TO WAIT FOR A TOW-TRUCK. THE CAR HAS ONLY 40K MILES ON IT. THE DEALERSHIP WANTS TO CHARGE ME $200 TO REPLACE THE LOCK CYLINDER. THAT HAPPENED A FEW TIMES IN THE PAST, BUT THIS TIME IT WAS FOR REAL I GUESS. *JB
OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING B…
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OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING BACK AND FORTH AND LANDING ON ZERO. AFTER BEING ON THE ROAD FOR ABOUT 15 OR 20 MINUTES THEY WILL POSITIONED AT THE RIGHT PLACE. THE REPRESENTATIVE SEEM TO ONLY CARE TO HEAR ABOUT ONE OF THE PROBLEM (IGNITION SWITCH) AND NOT THE OTHER ONE. I WAS PUT ON HOLD FOR A WHILE AND WHEN REP RETURN SHE TOLD ME TO CALL COMPANY THAT WAS REPAIRING MY FOCUS AND THEY WILL HELP ME IN THIS MATTER. I CALLED THE COMPANY AND THE GUY THAT EAGERLY TOOK MY MONEY STATED THAT HE WILL DO A CLAIM FOR ME AND HE STATED THAT I WILL GET SOME OF MY MONEY BUT NOT ALL OF IT BACK. IN CHECKING THE RECALLS I SEE IGNITION SWITCH LOCKUP IS ONE OF THEM. I ONLY HAVE HAD MY CAR FOR A LITTLE OVER A YEAR. MY WINDSHIELD IS CRACKED AND INSURANCE SAYS I MUST PAY $250 BEFORE THEY FIX IT, WHEN TURNING ON AIR CONDITIONER, DRIVING SEEM DIFFICULT (HARD TO PULL), LIFTGATE WATER LEAKS, AND UPON PURCHASING MY CAR, BRAKES WERE SQUEAKING; I MENTIONED THIS TO THE DEALER AND HE TOLD ME NOT TO WORRY ABOUT IT THAT THE BRAKES WERE NEW AND HAD TO BE BROKEN IN. WELL THEY ARE STILL SQUEAKING AFTER A YEAR IN A HALF. I NEED ALL OF THESE THINGS FIXED ON MY CAR, RIGHT NOW I AM A MONTH BEHIND IN CAR PAYMENTS (GOOD RECORD ON MAKING MY PAYMENTS), HAD TO USE THE MONEY TO GET THE IGNITION SWITCH REPAIRED. *JB
FORD FOCUS 2003 KEY CYLINDER FREEZES. COST TO CUSTOMER ~ $300 REPAIR. THIS HAPPENS FREQUENTLY ACCORDING TO SEVERAL FORD DEALER SERVICE DEPARTMENT MANAGERS I SPOKE WITH. *JB
DROVE THE CAR TO THE GROCERY STORE. AFTER SHOPPING, I ENTERED THE CAR & PLACED THE KEY INTO THE IGNITION. THE KEY WOULD NOT TURN, THE KEY CYLINDER WAS FROZEN. IT WILL HAVE TO BE TOWED TO THE REPAIR SHOP. THE MECHANIC SAID THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS, APPARENTLY CAUSED BY WEAK AND RAPIDLY DETERIORATING K…
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DROVE THE CAR TO THE GROCERY STORE. AFTER SHOPPING, I ENTERED THE CAR & PLACED THE KEY INTO THE IGNITION. THE KEY WOULD NOT TURN, THE KEY CYLINDER WAS FROZEN. IT WILL HAVE TO BE TOWED TO THE REPAIR SHOP. THE MECHANIC SAID THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS, APPARENTLY CAUSED BY WEAK AND RAPIDLY DETERIORATING KEY CYLINDER COMPONENTS. LAST WEEK ALONE, THE MECHANIC REPLACED 3 OF THEM. I WENT HOME AND RESEARCHED ON INTERNET. JUDGING FROM THE LITERALLY THOUSANDS OF POSTS ON THE INTERNET FROM FOCUS OWNERS WHO HAVE HAD THE SAME PROBLEM, IT APPEARS TO BACK UP WHAT THE MECHANIC SAID. *NM
I HAVE A 2003 FORD FOCUS, WHICH HAS HAD SEVERAL PROBLEMS WITH COMPONENTS. AS A MANUAL TRANSMISSION, THE CAR HAS HAD SEVERAL INSTANCES WHERE THE GEARS WOULD NOT ENTER PROPERLY, EVEN WHILE FULLY ENGAGING THE CLUTCH. THEN ON 6/27/06, THE IGNITION REFUSED TO MOVE--WOULDN'T TURN OR ANYTHING. I HAD TO HITCH A RIDE TO WORK FROM A CO-WO…
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I HAVE A 2003 FORD FOCUS, WHICH HAS HAD SEVERAL PROBLEMS WITH COMPONENTS. AS A MANUAL TRANSMISSION, THE CAR HAS HAD SEVERAL INSTANCES WHERE THE GEARS WOULD NOT ENTER PROPERLY, EVEN WHILE FULLY ENGAGING THE CLUTCH. THEN ON 6/27/06, THE IGNITION REFUSED TO MOVE--WOULDN'T TURN OR ANYTHING. I HAD TO HITCH A RIDE TO WORK FROM A CO-WORKER, WHO WENT OUT OF THEIR WAY FOR ME, THEN CALL WINNER FORD (DOVER, DE) TO FIND OUT IF THE CHIP IN MY KEY HAD GONE BAD, OR WHAT. THEY INFORMED ME DURING THE CONVERSATION THAT THIS WAS A VERY COMMON PROBLEM, AND THAT I WAS UNFORTUNATELY 1 MONTH OUTSIDE OF MY WARRANTY. I ASKED WHY IT WAS NOT RECALLED OR COVERED, AS THERE WERE SO MANY PROBLEMS WITH THIS PIECE, AND SHE HAD NO ANSWER. I HAD TO GET TOWED, WHICH CAUSED DAMAGE TO MY CAR, THEN WAS INFORMED THAT THIS WORK WOULD COST OVER 200$ TO FIX THE PROBLEM, WITH ONLY A 1 YEAR WARRANTY ON THE PART. WHEN ASKED, THE TECH WHO WORKED ON MY CAR INFORMED ME THAT THE SAME PIECE WOULD PROBABLY GO OUT AGAIN, AND AGAIN, OVER THE COURSE OF MY OWNERSHIP. I AM NOW SERIOUSLY CONSIDERING TRADING IN THIS CAR. THIS IS A VERY SERIOUS CONCERN, FOR BOTH SAFETY, AND THE HONESTY OF THE DEALERS. A DEALER ON SITE EXPLAINED TO ME THAT THESE CARS HAD BEEN HAVING THIS PROBLEM FOR QUITE SOME TIME. I AM NOT ONE TO SUE OVER SPILT MILK, BUT SOME NOTIFICATION WOULD HAVE BEEN NICE. I'M A GRADUATE STUDENT, WITH A VERY LARGE BILL FOR THESE CLASSES, I CANNOT AFFORD TO DUMP 300$ (AFTER TOWING) INTO A CAR THAT HOLDS NO RESALE VALUE, AND WILL PROBABLY SHOW MANY MORE ISSUES THROUGHOUT THE REST OF MY TIME WITH FORD. I HAVE NO INTENTION OF EVER BUYING A FORD AGAIN. *NM
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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