2003 FORD FOCUS. STEERING WHEEL WILL NOT UNLOCK AFTER INSERTING KEY . *AK
2003 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reportsIGNITION SWITCH FAILED
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD LOCK UP AND THE KEY WAS UNABLE TO BE TURNED. A MECHANIC DIAGNOSED THE VEHICLE AS NEEDING A NEW IGNITION CYLINDER. THE IGNITION CYLINDER HAS BEEN REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 39,035 AND FAILURE MILEAGE WA…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD LOCK UP AND THE KEY WAS UNABLE TO BE TURNED. A MECHANIC DIAGNOSED THE VEHICLE AS NEEDING A NEW IGNITION CYLINDER. THE IGNITION CYLINDER HAS BEEN REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 39,035 AND FAILURE MILEAGE WAS 25,700.
I WENT TO START THE CAR AFTER WORK LIKE ALWAYS AND THE IGNITION WAS STUCK IN LOCK! I HAVE BEEN READING ONLINE ALL DAY ABOUT ALL THE PEOPLE THAT THIS HAPPENED TO. PLEASE MAKE FORD RECALL THIS PRODUCT OR AT LEAST REFUND THE CONSUMER THE COST TO FIX A PRODUCT THAT IS OBVIOUSLY DEFECTIVE. I HAVE YET TO GET TO SEE THE FINAL BILL O…
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I WENT TO START THE CAR AFTER WORK LIKE ALWAYS AND THE IGNITION WAS STUCK IN LOCK! I HAVE BEEN READING ONLINE ALL DAY ABOUT ALL THE PEOPLE THAT THIS HAPPENED TO. PLEASE MAKE FORD RECALL THIS PRODUCT OR AT LEAST REFUND THE CONSUMER THE COST TO FIX A PRODUCT THAT IS OBVIOUSLY DEFECTIVE. I HAVE YET TO GET TO SEE THE FINAL BILL ON THE FIX.*AK
KEY WOULD'NT TURN THE IGNITION ON MY2003 FORD FOCUS ZX5. HAPPENED AT VARIOUS TIMES, TILL IT WOULD'NT WORK AT ALL. HAD IT REPAIRED AT DEALERSHIP AT A COST OF $365.00. THEY REPLACED THE IGNITION LOCK.AK
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION KEY GETS STUCK IN THE IGNITION OR THE KEY FAILS TO START THE VEHICLE COMPLETELY. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT SHE NEEDS A NEW KEY OR A NEW IGNITION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE …
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION KEY GETS STUCK IN THE IGNITION OR THE KEY FAILS TO START THE VEHICLE COMPLETELY. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT SHE NEEDS A NEW KEY OR A NEW IGNITION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE MILEAGE WAS 50,000.
THE IGNITION WON'T WORK. I CANNOT TURN THE KEY IN THE IGNITION. I HAVE HAD TROUBLE TURNING IT BEFORE, BUT USUALLY AFTER TURNING THE STEERING WHEEL OR JIGGLING THE GEAR SHIFT IT WOULD WORK. NOTHING IS WORKING TODAY.*AK
MY 2003 FORD FOCUS HAS A LOCKED IGNITION THAT I FOUND OUT IS A VERY COMMON PROBLEM SINCE 2000. IT WAS TOLD THAT IT WOULD COST ME $500.00 TO FIX IT. *TR
MY LEFT TAIL SIGNAL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT ACCORDING TO THE INSTRUCTIONS IN MY MANUAL I COULD NOT REMOVE THE TAILLIGHT CAPSULE FROM THE HOUSING. I WENT TO COONS FORD FAIRFAX, VA TO SEE IF THEY COULD CHANGE IT. I WAS TOLD THAT THE ELECTRICAL OUTPUT OF MY CAR MELTED THE TAILLIGHTS TO THE LENS ON BOTH SIDES OF THE…
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MY LEFT TAIL SIGNAL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT ACCORDING TO THE INSTRUCTIONS IN MY MANUAL I COULD NOT REMOVE THE TAILLIGHT CAPSULE FROM THE HOUSING. I WENT TO COONS FORD FAIRFAX, VA TO SEE IF THEY COULD CHANGE IT. I WAS TOLD THAT THE ELECTRICAL OUTPUT OF MY CAR MELTED THE TAILLIGHTS TO THE LENS ON BOTH SIDES OF THE CAR. THE ESTIMATED REPAIR IS $500. I GOT ON THE PHONE AND TALKED TO SOMEONE AT FORD'S MAIN CUSTOMER SERVICE LINE. AFTER OUR CONVERSATION THEY GAVE ME 15% OFF ON MY REPAIR BILL. AFTER RETRIEVING MY CAR THE OTHER TAILLIGHT DIED. SOMEONE ON FORD'S ASSEMBLY LINE DID NOT WIRING MY CAR CORRECTLY. HOW IS THIS MY FAULT AND WHY DID I HAVE TO PAY $421.20 FOR A MISTAKE THEY MADE? FOR SAFETY REASONS I GOT THE REPAIRS DONE. I WOULD LIKE A FULL INVESTIGATION OF THIS MATTER. I HAVE IN MY POSSESSION BOTH BROKEN TAILLIGHTS FOR ANYONE TO CHECK OUT.*AK
IGNITION TURNED FINE, PARKED CAR OVERNIGHT AND WHEN I RETURNED (VERY LATE THAT NIGHT) TO LEAVE THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. NOTHING WOULD FIX THIS. I SPENT NEARLY 30 MINUTES TRYING TO TURN THE KEY WITHOUT BEING ABLE TO START THE CAR. THE NEIGHBORHOOD WAS VERY SCARY, AND MY INABILITY TO DRIVE AWAY MADE ME FE…
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IGNITION TURNED FINE, PARKED CAR OVERNIGHT AND WHEN I RETURNED (VERY LATE THAT NIGHT) TO LEAVE THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. NOTHING WOULD FIX THIS. I SPENT NEARLY 30 MINUTES TRYING TO TURN THE KEY WITHOUT BEING ABLE TO START THE CAR. THE NEIGHBORHOOD WAS VERY SCARY, AND MY INABILITY TO DRIVE AWAY MADE ME FEEL EXTREMELY UNEASY, ESPECIALLY AT SUCH A LATE TIME OF NIGHT. *JB
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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