NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reportsClear category filter77,400 miles · Jun 18, 2008
Electrical System
2003 FORD FOCUS IGNITION LOCKED SO THE KEY WOULDN'T TURN. WE HAD TO HAVE A LOCKSMITH COME OUT TO REMOVE THE IGNITION LOCK PINS, WHICH HE REPORTED COMMONLY MALFUNCTION IN THIS WAY. THIS IS A COMMONLY REPORTED PROBLEM ON 2000-2005 YEAR FORD FOCUS VEHICLES, BUT FORD WILL NOT ISSUE A RECALL, EVEN THOUGH IT CAN RESULT IN DRIVERS BE…
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2003 FORD FOCUS IGNITION LOCKED SO THE KEY WOULDN'T TURN. WE HAD TO HAVE A LOCKSMITH COME OUT TO REMOVE THE IGNITION LOCK PINS, WHICH HE REPORTED COMMONLY MALFUNCTION IN THIS WAY. THIS IS A COMMONLY REPORTED PROBLEM ON 2000-2005 YEAR FORD FOCUS VEHICLES, BUT FORD WILL NOT ISSUE A RECALL, EVEN THOUGH IT CAN RESULT IN DRIVERS BEING STRANDED, UNABLE TO START THEIR VEHICLES. *TR
NHTSA ODI #10231503
Mileage unknown · Jun 11, 2008
Electrical System
WE HAVE A 2003 FORD FOCUS AND APPARENTLY THIS TYPE OF VEHICLE HAS A REPUTATION OF HAVING THE IGNITION LOCK UP AND JUST WONT START AGAIN. APPARENTLY FORD DEALERSHIP IS AWARE OF THE PROBLEM BUT THERE IS NO RECALL ON THIS ITEM YET. MY DAUGHTER AND GRANDDAUGHTER HAVE BEEN STRANDED FOR 4 HOURS TRYING TO GET THIS FIXED. *TR
NHTSA ODI #10230752
47,800 miles · Jun 8, 2008
Electrical System
MY 2003 FORD FOCUS WAS PREVIOUSLY OWNED BY ONE PERSON, MY OWN SUNDAY DRIVER GRANDMOTHER AND IS CURRENTLY ONLY DRIVEN BY MYSELF AND MY MOTHER. IT HAD ONLY 47,800 MILES ON IT WHEN THE KEY WOULD NOT TURN IN THE IGNITION LEAVING MY MOTHER STRANDED AT ONE PLACE AND ME STRANDED ACROSS TOWN WAITING FOR A RIDE. THE FAULTY IGNITION CYL…
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MY 2003 FORD FOCUS WAS PREVIOUSLY OWNED BY ONE PERSON, MY OWN SUNDAY DRIVER GRANDMOTHER AND IS CURRENTLY ONLY DRIVEN BY MYSELF AND MY MOTHER. IT HAD ONLY 47,800 MILES ON IT WHEN THE KEY WOULD NOT TURN IN THE IGNITION LEAVING MY MOTHER STRANDED AT ONE PLACE AND ME STRANDED ACROSS TOWN WAITING FOR A RIDE. THE FAULTY IGNITION CYLINDER LOCKED UP RANDOMLY POTENTIALLY MAKING THE CAR A ROADSIDE AND/OR TRAFFIC HAZARD. *TR
NHTSA ODI #10230275
110,000 miles · Jun 6, 2008
Electrical System
KEYS WOULD BE HARD TO TURN IN THE IGNITION THE TODAY KEYS WOULD NOT TURN IN THE IGNITION...LEFT STRANDED. *TR
NHTSA ODI #10230164
48,500 miles · Jun 2, 2008
Electrical SystemSteering
KEY WOULD NOT TURN IN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. AFTER SOME REPEATED ATTEMPTS TO START, EVENTUALLY THE KEY WOULD WORK. THIS TIME, IT HAS REFUSED TO BUDGE. SEEMS TO BE CONNECTED TO THE STEERING WHEEL BEING TURNED BUT THAT LOCKS UP TOO, SO IT CAN'T RESOLVE ITSELF. RESEARCH ON INTERNET SUCH AS CONSUMER'S REPORT …
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KEY WOULD NOT TURN IN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. AFTER SOME REPEATED ATTEMPTS TO START, EVENTUALLY THE KEY WOULD WORK. THIS TIME, IT HAS REFUSED TO BUDGE. SEEMS TO BE CONNECTED TO THE STEERING WHEEL BEING TURNED BUT THAT LOCKS UP TOO, SO IT CAN'T RESOLVE ITSELF. RESEARCH ON INTERNET SUCH AS CONSUMER'S REPORT SHOWS THIS TO BE A FREQUENT COMPLAINT WITH THIS MODEL. DEFECTIVE IGNITION! THE OTHER DAY IT LEFT ME STRANDED WITH TWO SMALL CHILDREN. I WOULD CLASSIFY THAT AS A SAFETY CONCERN! *TR
NHTSA ODI #10229479
37,172 miles · May 15, 2008
Electrical System
WITH NO WARNING AND 1000K OUT OF THE BUMPER TO BUMPER WARRANTY, THE KEY WOULD NOT TURN OR START THE CAR. I HAD THE VEHICLE TOWED TO THE DEALERSHIP, A NEW IGNITION CYLINDER COST $258.44 PLUS TOW. CONSUMERS DO NOT EXPECT A CAR WITH 37K TO FAIL ON THEM LIKE THIS. I COULD HAVE BEEN ON A FAMILY OUTING WITH MY SON WHO IS A DIABETIC…
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WITH NO WARNING AND 1000K OUT OF THE BUMPER TO BUMPER WARRANTY, THE KEY WOULD NOT TURN OR START THE CAR. I HAD THE VEHICLE TOWED TO THE DEALERSHIP, A NEW IGNITION CYLINDER COST $258.44 PLUS TOW. CONSUMERS DO NOT EXPECT A CAR WITH 37K TO FAIL ON THEM LIKE THIS. I COULD HAVE BEEN ON A FAMILY OUTING WITH MY SON WHO IS A DIABETIC. THIS PROBLEM HAS BEEN EXTENSIVELY REPORTED YET FORD HAS NOT ISSUED A RECALL. DEPENDABILITY OR LACK THERE OF, IS IMPERATIVE TO THE SAFETY OF A VEHICLE. *TR
NHTSA ODI #10227888
65,000 miles · May 14, 2008
Electrical System
IGNITION KEY/CYLINDER HAD TO BE REPLACE. KEY WOULD NOT TURN TO START CAR. *TR
NHTSA ODI #10227730
53,415 miles · May 13, 2008
Electrical System
2003 FORD FOCUS THE KEY WILL NOT TURN IN THE IGNITION RENDERING THE CAR UNDRIVABLE. *TR
NHTSA ODI #10227640
114,860 miles · May 12, 2008
Electrical SystemEngine And Engine Cooling
I HAD A CRACK IN THE COOLANT RESERVOIR THAT I TOOK TO GET REPAIRED. I DROVE MY CAR THERE, TURNED THE CAR OFF WHILE WAITING FOR THE CUSTOMER IN FRONT OF ME TO PULL UP. I TURNED THE CAR BACK ON AND PULLED IT UP TO WHERE THE SERVICEMAN WAS WAITING. I TURNED THE CAR OFF. I GAVE THEM MY INFORMATION. THE SERVICEMAN THEN TOOK MY CAR, S…
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I HAD A CRACK IN THE COOLANT RESERVOIR THAT I TOOK TO GET REPAIRED. I DROVE MY CAR THERE, TURNED THE CAR OFF WHILE WAITING FOR THE CUSTOMER IN FRONT OF ME TO PULL UP. I TURNED THE CAR BACK ON AND PULLED IT UP TO WHERE THE SERVICEMAN WAS WAITING. I TURNED THE CAR OFF. I GAVE THEM MY INFORMATION. THE SERVICEMAN THEN TOOK MY CAR, STARTED IT, AND DROVE IT INTO THE SERVICE BAY. THEY DID THE WORK ON THE CAR AND THEN WITHOUT WARNING THE IGNITION WOULD NOT TURN OVER. THEY TRIED AND TRIED. IT WOULDN'T TURN. I HAD ABSOLUTELY NO WARNING OR ANYTHING THAT THERE WAS A PROBLEM. I WENT TO THE FORD DEALER AND ASKED THEM HOW THIS HAPPENS, IF IT HAPPENED OVER TIME, OR WHAT. THE GUY TOLD ME THAT IT COULD HAPPEN AT ANY TIME AND THEN IT WOULD COST $400 TO GET REPAIRED. JUST OUT OF THE BLUE WITHOUT WARNING HE SAID THAT THE IGNITION COULD GO OUT! I TOOK THE CAR TO ANOTHER MECHANIC AND HE ONLY HAD TO REPAIR THE IGNITION SWITCH AT VIRTUALLY HALF THE PRICE USING FORD DEALER PARTS! IT DOESN'T MAKE ANY SENSE THAT SOMETHING AS VITAL AS THE IGNITION CAN JUST STOP AT ANY TIME! *TR
NHTSA ODI #10227494
44,700 miles · Apr 26, 2008
Electrical System
WHEN THE CAR IS PARKED, WHEELS TURNED, STEERING WHEEL LOCKED, THE IGNITION CYLINDER WILL NOT TURN I.E. THE KEY WON'T TURN THE IGNITION. THIS HAPPENED IN THE MORNING. WHEN PUSHING IN ON THE KEY, THE KEY WAS ABLE TO TURN THE IGNITION. IN THE AFTERNOON WHEN THE SAME SITUATION OCCURRED THE KEY WAS NOT ABLE TO TURN IN IGNITION. I…
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WHEN THE CAR IS PARKED, WHEELS TURNED, STEERING WHEEL LOCKED, THE IGNITION CYLINDER WILL NOT TURN I.E. THE KEY WON'T TURN THE IGNITION. THIS HAPPENED IN THE MORNING. WHEN PUSHING IN ON THE KEY, THE KEY WAS ABLE TO TURN THE IGNITION. IN THE AFTERNOON WHEN THE SAME SITUATION OCCURRED THE KEY WAS NOT ABLE TO TURN IN IGNITION. I TALKED TO TWO DEALERSHIPS AND THEY WERE BOTH AWARE WITH THE PROBLEM AND THE TEMPORARY SOLUTION. I TALKED TO THE TOW TRUCK DRIVER AND HE SAID HE AS SEE THIS HAPPEN MULTIPLE TIMES. HE TOLD ME THAT FORD STOP USING THIS TYPE OF IGNITION SYSTEM HOWEVER, CHEVROLET STARTED USING THIS SYSTEM AND HE HAS SEEN THE SAME PROBLEMS OCCUR WITH NEW CHEVROLETS. *TR
NHTSA ODI #10225785
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.