NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reportsClear category filter62,000 miles · Sep 17, 2009
Electrical SystemLatches/locks/linkages
THE KEY WAS STARTING TO STICK THEN I COULD NOT GET THE IN THE IGNITION SWITCH TO START THE CAR SO MY SON THAT WORKS FOR FORD SAID TO TAP ON THE KEY THEN IT SHOULD START SO I DID AND IT WORKED IT IS AN ON GOING THING I THINK THAT IF FORD KNOWS THERE IS A PROBLEM THEY SHOULD DO A RECALL ON IT THE CAR IS A 2003 FORD FOCUS AND IS N…
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THE KEY WAS STARTING TO STICK THEN I COULD NOT GET THE IN THE IGNITION SWITCH TO START THE CAR SO MY SON THAT WORKS FOR FORD SAID TO TAP ON THE KEY THEN IT SHOULD START SO I DID AND IT WORKED IT IS AN ON GOING THING I THINK THAT IF FORD KNOWS THERE IS A PROBLEM THEY SHOULD DO A RECALL ON IT THE CAR IS A 2003 FORD FOCUS AND IS NOT UNDER WARRANTY LIKE THE OTHER OWNERS THAT HAVE COMPLAINED ABOUT THE SAME PROBLEM SO NOW I HAVE TO PAY TO GET IT FIXED LIKE ALL OF THE OTHER OWNERS IT HAPPENS ALMOST EVERY DAY I GO TO GET MY CAR STARTED IT IS VERY ANNOYING. *TR
NHTSA ODI #10284459
107,000 miles · Sep 11, 2009
Electrical System
I HAVE A 2003 FORD FOCUS. A FEW MONTHS AGO THE KEY WOULD NOT TURN IN THE IGNITION AT TIMES. USUALLY AFTER A FEW TRIES IT WOULD FINALLY TURN OVER. THIS PAST TUESDAY WHILE AT A GROCERY STORE MY LUCK RUN OUT. NOW THE KEY WILL NOT WORK AT ALL. THE IGNITION IS LOCKED UP. I CALLED THE DEALERSHIPS AND THEY SAID THIS WAS A COMMON PROBLE…
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I HAVE A 2003 FORD FOCUS. A FEW MONTHS AGO THE KEY WOULD NOT TURN IN THE IGNITION AT TIMES. USUALLY AFTER A FEW TRIES IT WOULD FINALLY TURN OVER. THIS PAST TUESDAY WHILE AT A GROCERY STORE MY LUCK RUN OUT. NOW THE KEY WILL NOT WORK AT ALL. THE IGNITION IS LOCKED UP. I CALLED THE DEALERSHIPS AND THEY SAID THIS WAS A COMMON PROBLEM WITH THIS CAR. IF IT IS A COMMON PROBLEM THEN WHY ISN'T SOMETHING BEING DONE ABOUT IT? THE TOW TRUCK DRIVER AND THE PLACE I HAD MY CAR REPAIRED WHERE ALSO FAMILIAR WITH THIS PROBLEM WITH THIS CAR. WHAT DO CONSUMER'S HAVE TO DO NOT BE TAKEN ADVANTAGE OF BY THE FORD COMPANY. DOES SOMEONE HAVE TO BE STRANDED OUT SOMEWHERE AND KILLED BEFORE FORD ADMITS TO A PROBLEM. I HAVE ALWAYS BOUGHT FORDS BUT AFTER THIS I WILL NEVER PURCHASE ANOTHER ONE. *TR
NHTSA ODI #10283655
28,000 miles · Sep 7, 2009
Electrical System
I OWN A 2003 FORD FOCUS AND THE KEY WILL NOT START THE CAR UNTIL IT IS GENTLY TAPPED WITH A HAMMER (I LEARNED HOW TO DO THIS BY READING ALL THE COMPLAINTS ABOUT THIS PROBLEM ON THE INTERNET) THIS IS A SAFETY PROBLEM FOR INSTANCE A PERSON IS ALONE IN AN UNLIT AREA AFTER WORKING THE LATE SHIFT THEY CANT START THEIR CAR CAUSE THE I…
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I OWN A 2003 FORD FOCUS AND THE KEY WILL NOT START THE CAR UNTIL IT IS GENTLY TAPPED WITH A HAMMER (I LEARNED HOW TO DO THIS BY READING ALL THE COMPLAINTS ABOUT THIS PROBLEM ON THE INTERNET) THIS IS A SAFETY PROBLEM FOR INSTANCE A PERSON IS ALONE IN AN UNLIT AREA AFTER WORKING THE LATE SHIFT THEY CANT START THEIR CAR CAUSE THE IGNITION MECHANISMS ARE DEFECTIVE FORD RECOGNIZES THE PROBLEM BUT FOR SOME REASON HAS NOT BEEN LEGALLY REQUIRED TO FIX THIS DEFECT BY RECALLING ALL AFFECTED VEHICLES ANOTHER SAFETY ISSUE IS THE FACT THAT I HAVE TO CARRY A HAMMER IN MY CAR WHEREVER I GO THE COPS COULD SAY I AM CARRYING IT AS A WEAPON. *TR
NHTSA ODI #10283111
100,000 miles · Aug 31, 2009
Electrical System
MY 19 YEAR OLD SON A FULL TIME COLLEGE STUDENT, WAS STRANDED IN A PARKING LOT A DISTANCE FROM HOME BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. A FEW TIMES HE HAS HAD TO, JIGGLE THE KEY TO START THE CAR. AND NOW IT WILL NOT TURN AT ALL. THE CAR IS STILL STRANDED IN A PARKING LOT BECAUSE IT HAPPENED ON THE WEEKEND. I AM IN FEA…
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MY 19 YEAR OLD SON A FULL TIME COLLEGE STUDENT, WAS STRANDED IN A PARKING LOT A DISTANCE FROM HOME BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. A FEW TIMES HE HAS HAD TO, JIGGLE THE KEY TO START THE CAR. AND NOW IT WILL NOT TURN AT ALL. THE CAR IS STILL STRANDED IN A PARKING LOT BECAUSE IT HAPPENED ON THE WEEKEND. I AM IN FEAR FOR MY SONS SAFETY, HEADING BACK TO COLLEGE 6 HOURS FROM HOME. *TR
NHTSA ODI #10282379
70,000 miles · Aug 25, 2009
Electrical SystemSteering
I OWN A 2003 FORD FOCUS. I JUST HIT 70K MILES YESTERDAY, AND STARTING TODAY MY IGNITION IS COMPLETELY LOCKED UP. MY CAR IS IN PARK, THE TIRES ARE NOT TURNED, ETC. I WENT BACK IN THE HOUSE TO TRY AND FIND A SOLUTION AND UPON SEARCHING I FOUND SITE AFTER SITE, COMPLAINT AFTER COMPLAINT ABOUT 2000-2003 FORD FOCUS' LOCKING UP LIKE T…
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I OWN A 2003 FORD FOCUS. I JUST HIT 70K MILES YESTERDAY, AND STARTING TODAY MY IGNITION IS COMPLETELY LOCKED UP. MY CAR IS IN PARK, THE TIRES ARE NOT TURNED, ETC. I WENT BACK IN THE HOUSE TO TRY AND FIND A SOLUTION AND UPON SEARCHING I FOUND SITE AFTER SITE, COMPLAINT AFTER COMPLAINT ABOUT 2000-2003 FORD FOCUS' LOCKING UP LIKE THIS AFTER 70K MILES, AND THAT IT COSTS $500 TO FIX. MY CAR IS NO LONGER UNDER WARRANTY. THIS IS CLEARLY A MANUFACTURING DEFECT BUT IS NOT COVERED BY FORD AND HAS NOT BEEN RECALLED YET. I DO NOT HAVE THE MONEY TO REPLACE THIS AND NOW MY CAR IS USELESS AND CAN'T EVEN BE MOVED. I CAN ONLY MOVE THE STEERING WHEEL ABOUT AN INCH AND A HALF EITHER WAY AND THE KEY IN THE IGNITION DOES NOT MOVE AT ALL. *TR
NHTSA ODI #10281695
90,000 miles · Aug 21, 2009
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED …
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED THAT HE IS AWARE THAT THE FAILURE EXIST WITH HER YEAR, MAKE AND MODEL VEHICLE; HOWEVER, HE WOULD ALSO HAVE TO MAIL THE PART TO BE REPAIRED BY ANOTHER FACILITY. THE PARTS WOULD BE AVAILABLE WITHIN 2 DAYS DUE TO THE ODOMETER READING. THE CONTACT IS REQUESTING THAT THE MANUFACTURER ASSUMES THE COST TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10281323
147,500 miles · Aug 19, 2009
Electrical SystemSteering
I HAVE A FORD FOCUS 2003 IN WHICH THE IGNITION KEY WILL NOT TURN AND EVERYTIME I NEED TO START THE CAR I HAVE TO ROCK THE STEERING WHEEL REAL HARD RIGHT TO LEFT. ONE OCCASION THE CAR LOCKED UP ON ME WHILE BACK BUT FORTUNATELY I WAS ABLE TO STOP IT AS I WAS MOVING VERY SLOW. THIS IGNITION PROBLEM IS A VERY REAL SAFETY ISSUE AND …
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I HAVE A FORD FOCUS 2003 IN WHICH THE IGNITION KEY WILL NOT TURN AND EVERYTIME I NEED TO START THE CAR I HAVE TO ROCK THE STEERING WHEEL REAL HARD RIGHT TO LEFT. ONE OCCASION THE CAR LOCKED UP ON ME WHILE BACK BUT FORTUNATELY I WAS ABLE TO STOP IT AS I WAS MOVING VERY SLOW. THIS IGNITION PROBLEM IS A VERY REAL SAFETY ISSUE AND STEPS NEED TO BE TAKEN TO MAKE FORD FIX THE PROBLEM BEFORE SOMEONE GETS KILLED. YOU ONLY HAVE TO GO TO THE INTERNET AND PUT IN THE SEARCH WINDOW "FORD FOCUS IGNITION PROBLEMS" AND IT WILL TELL YOU ALL YOU NEED TO KNOW. IN FACT I FOUND OUT IN CALIFORNIA THERE IS A CLSS ACTION SUITE AGAINST FORD FOR THIS VERY SAME PROBLEM. I WILL PROBABLY HAVE A LOCKSMITH FIX THE IGNITION AS I DON'T WANT TOPAY DOUBLE TO THE FORD DEALER. *TR
NHTSA ODI #10280942
111,984 miles · Aug 15, 2009
Electrical System
BEEN HAVING PROBLEMS FOR THE LAST FOUR MONTHS WITH THE IGNITION CYLINDER STICKING. ON AUG 13, 2009 I WENT TO START THE CAR AND THE CYLINDER WAS STUCK. I HAVE A NEW CYLINDER TO REPLACE THE OLD ONE. *TR
NHTSA ODI #10280515
Mileage unknown · Aug 15, 2009
Electrical System
THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HEL…
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THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HELP THEM, THUS LEAVING THEM STRANDED. WE'VE LOOKED ONLINE AND DISCOVERED THIS IS AN INHERENT PROBLEM WITH THIS MODEL. THIS HAPPENS AT LEAST TWICE IN ANY GIVEN DAY; SOMETIMES IT'S MORE OFTEN THAN THAT. THE ONLY REAL SOLUTION WE HAVE AT THE MOMENT IS TO LEAVE THE KEY IN THE IGNITION, BUT THIS MAKES THE CAR PRONE TO BEING STOLEN, THUS LEAVING US WITH NO TRANSPORTATION. WE TRIED CONTACTING FORD DIRECTLY AND WERE TOLD TO CALL BACK ON MONDAY. AS WE UNDERSTAND IT FROM OUR ONLINE RESEARCH, THIS PROBLEM CONTINUES EVEN AFTER REPLACING THE IGNITION SWITCH. AS FAR AS WE KNOW, THERE IS NO RECALL ABOUT THIS, ALTHOUGH A CLASS ACTION SUIT HAS BEEN FILED IN CALIFORNIA REGARDING THIS ISSUE. *TR
NHTSA ODI #10280510
44,899 miles · Aug 12, 2009
Electrical System
THE IGNITION SWITCH WILL NOT TURN ON MY 2003 FORD FOCUS. THIS CAR ONLY HAS 45000 MILES AND HAS BEEN TREATED GENTLY. I'VE READ 100'S OF POSTS ONLINE ABOUT THIS SAME ISSUE AND YET FORD IS RELUCTANT TO RECALL THIS OR EVEN OFFER A DISCOUNT. *TR
NHTSA ODI #10280183
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.