2003 Ford Focus

I AM AN OWNER OF A 2003 FORD FOCUS THAT HAS HAD IGNITION PROBLEMS FOR THE LAST 1.5 YEARS. THE KEY WILL NOT TURN IN THE IGNITION, LEAVING ME STRANDED NOW THREE TIMES. I HAVE CALLED FORD MOTOR COMPANY AND REPORTED THIS ISSUE TO THEM ASKING THEM FOR A "GOOD WILL" REPAIR, AND TO NO AVAIL. I AM NOT THE ONLY OWNER OF A FORD FOCUS TO HAVE THIS PROBLEM, AND WISH THAT THE NHTSA WOULD GET INVOLVED AND SEEK OUT FORD MOTOR COMPANY TO FORCE THEM TO FIX THIS PROBLEM AND REQUIRE THEM TO REIMBURSE THE CONSUMERS THAT HAVE HAD THIS REPAIR PERFORMED. I WOULD ALSO LIKE TO SEE FORD MOTOR COMPANY FORCED TO RECALL THE VEHICLES FOR THIS PROBLEM, AND FIX IT SINCE THIS IS A SAFETY ISSUE. I HAVE HAD TO LEAVE A KEY IN THE IGNITION THUS MAKING IT VERY EASY FOR A THIEF TO STEAL THE VEHICLE. THANKS FOR YOUR ATTENTION TO THIS MATTER. *TR

MY WIFE HAS A 2003 FORD FOCUS. SHE WAS IN TOWN AT AN APPOINTMENT WITH MY DAUGHTER. WHEN SHE GOT IN HER CAR TO RETURN HOME THE KEY WOULDN'T TURN IN THE IGNITION. SHE WAS STUCK. I SEE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE, EVEN A CLASS ACTION SUIT IN CALIFORNIA. MY CONCERN IS WHAT IF IT WAS LATE AND SHE WAS STUCK, AT NIGHT, IN THE MIDDLE OF NO WHERE? I HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP AND HAVE IT REPAIRED FOR $450. *TR

I OWN A 2003 FORD FOCUS ZX5 THAT HAS AN ISSUE WITH THE KEY TURNING IN THE IGNITION. AT RANDOM TIMES AND LOCATIONS WHEN RETURNING TO THE CAR, I WILL FIND THAT I AM NO LONGER ABLE TO TURN THE KEY IN THE IGNITION. I MUST WORK AT IT (LONGEST HAS BEEN AN HOUR) TO GET THE KEY TO TURN. THIS CREATES REALLY BIG PROBLEMS WHEN YOU ARE STRANDED WITH KIDS AT DIFFERENT LOCATIONS AND YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. FROM MY RESEARCH ON THE INTERNET, MANY OTHER FORD FOCUS OWNERS HAVE EXPERIENCED THE SAME ISSUE AND THE FIX HAS BEEN TO REPLACE IGNITION SWITCH (SOMETHING ABOUT TUMBLERS NOT ENGAGING) AND THE FORD SERVICE TEAMS ARE VERY AWARE OF THE ISSUE AND THE REPAIRS. WHAT I DON'T UNDERSTAND IS WHY CONSUMERS MUST PAY FOR A WIDE REACHING MANUFACTURER'S DEFECT. *TR

I HAD TAKEN MY VEHICLE TO THE SUPERMARKET AND WHEN I RETURNED TO MY VEHICLE THE KEY WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED. I RESEARCHED THIS AND FOUND THAT THE FORD FOCUS HAS A LARGE AMOUNT OF COMPLAINTS OF THIS SAME NATURE. I HAVE BEEN UNABLE TO GET THE STEERING COLUMN UNLOCKED AND WILL HAVE TO HAVE THE CAR TOWED FOR REPAIR. *TR

I WAS PREPARING TO RUN SOME ERRANDS ON A SATURDAY, BUT WHEN I WENT OUT TO START MY CAR, THE STEERING WHEEL WAS LOCKED AND I COULD NOT GET THE KEY TO TURN IN THE IGNITION. AFTER AROUND 15 MINUTES OF WORKING THE STEERING WHEEL I WAS ABLE TO GET THE KEY TO TURN SO I COULD START THE CAR. THIS KEPT HAPPENING ALL DAY OFF AND ON, UNTIL FINALLY THE NEXT DAY I WAS OUT AT THE GROCERY STORE WITH MY MOTHER AND WHEN WE WENT TO GO HOME, THE KEY WOULD NOT TURN NO MATTER HOW MUCH I MOVED THE STEERING WHEEL. AFTER SPENDING AN HOUR AND A HALF TRYING EVERYTHING I COULD TO START THE CAR, I FINALLY HAD TO CALL A TOW TRUCK DRIVER WHO WAS ABLE TO START THE CAR. THE NEXT MORNING THE CAR WOULD NOT START AND I HAD TO HAVE SOMEONE HELP ME GET IT TO A MECHANIC. THE MECHANIC TOLD ME THAT I NEEDED A NEW KEY CYLINDER AND NEW KEYS (WHICH HAVE TO BE PROGRAMMED BECAUSE THE KEYS ARE CODED) WHICH WOULD COST OVER $300. SINCE THIS JUST HAPPENED OUT OF THE BLUE WITHOUT ANY WARNING AND CAN CAUSE ME TO BE STRANDED BY NOT BEING ABLE TO START MY CAR, I THINK THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I TRIED CONTACTING FORD DIRECTLY, BUT WAS BASICALLY TOLD THEY COULD DO NOTHING ABOUT THIS. FROM WHAT I HAVE READ ON THIS, IT SEEMS TO BE A FAIRLY COMMON PROBLEM WITH THE FOCUS (I HAVE A 2003 FORD FOCUS ZX5) AND I BELIEVE SOMETHING NEEDS TO BE DONE. *TR