UNABLE TO TURN KEY IN THE IGNITION. HAD OCCURRED SPORADICALLY LEADING UP TO THE DATE WHEN IT WAS THEN UNABLE TO BE USED AT ALL, LEAVING FAMILY STRANDED. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP TO HAVE IGNITION REPLACED. SUBSEQUENT RESEARCH REVEALED THIS IS A COMMON FAILURE PROBLEM WITH THIS VEHICLE. *TR
2003 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reportsI OWN A 2003 FORD FOCUS. WE CANNOT GET THE KEY TO TURN IN THE IGNITION AND HAS LEFT ME STRANDED NUMEROUS TIMES. I HAVE READ THIS IS A PROBLEM WITH MANY FORD FOCUS OWNERS. THIS HAS BEEN GOING ON FOR A YEAR ON AND OFF. I FIND THIS TO BE OFFENSIVE THAT IT HAS NOT BEEN ISSUED AS A RECALL WHEN I SEE THE NUMBERS OF PEOPLE HAVING T…
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I OWN A 2003 FORD FOCUS. WE CANNOT GET THE KEY TO TURN IN THE IGNITION AND HAS LEFT ME STRANDED NUMEROUS TIMES. I HAVE READ THIS IS A PROBLEM WITH MANY FORD FOCUS OWNERS. THIS HAS BEEN GOING ON FOR A YEAR ON AND OFF. I FIND THIS TO BE OFFENSIVE THAT IT HAS NOT BEEN ISSUED AS A RECALL WHEN I SEE THE NUMBERS OF PEOPLE HAVING THIS VERY SAME PROBLEM. CLEARLY IT IS A DESIGN FLAW IN THE IGNITION. *TR
2003 FORD FOCUS. WENT TO DRIVE THE CAR GOT IN PUT THE KEY IN THE IGNITION AND IT WON'T TURN. THIS IS THE SECOND TIME IT HAS HAPPENED. 3/4/10, THE FIRST TIME, IT "FINALLY", AFTER ABOUT 10 MINUTES TURNED AFTER PUTTING THE KEY IN AND OUT OF THE IGNITION. THE SECOND TIME ON 3/5/10, IT JUST WOULDN'T TURN. THE CAR IS SITTING, WILL…
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2003 FORD FOCUS. WENT TO DRIVE THE CAR GOT IN PUT THE KEY IN THE IGNITION AND IT WON'T TURN. THIS IS THE SECOND TIME IT HAS HAPPENED. 3/4/10, THE FIRST TIME, IT "FINALLY", AFTER ABOUT 10 MINUTES TURNED AFTER PUTTING THE KEY IN AND OUT OF THE IGNITION. THE SECOND TIME ON 3/5/10, IT JUST WOULDN'T TURN. THE CAR IS SITTING, WILL HAVE TO CALL A LOCK SMITH TO GET IT FIXED. *TR
IGNITION KEY WILL NOT TURN, AND VEHICLE CAN NOT BE STARTED, REMOVING KEY AND INSERTING AGAIN AND AGAIN WOULD ALLOW IT TO START THIS HAPPENED EVERY TIME. NOW IT WILL NOT TURN AT ALL. *TR
2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIN…
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2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIND STRANGER; NEITHER COULD MY HUSBAND. SNOWING AND COLD. I HAD TO LEAVE THE CAR IN A GROCERY STORE PARKING LOT OVERNIGHT AND HOPE IT WILL BE UNHARMED IN THE MORNING. WILL PROBABLY HAVE TO HAVE CAR TOWED TO A DEALERSHIP. COULD HAVE BEEN WORSE: TWO WEEKS AGO I WAS 120 MILES FROM HOME FOR THREE DAYS AND WOULD HAVE BEEN TERRIBLY STRANDED. I UNDERSTAND THAT FORD WILL REPLACE THIS DEFECTIVE PART (IGNITION SWITCH) WITH THE SAME SWITCH, WHICH WILL ALSO BE DEFECTIVE, AND THAT I CAN LOOK FORWARD TO GETTING STRANDED AGAIN WHEN THE KEY WILL NOT TURN IN THE IGNITION SWITCH AGAIN. COST WILL BE BETWEEN $350 AND $400, PLUS TIME AWAY FROM TEACHING SCHOOL (NOT A GOOD IDEA AND FROWNED UPON BY ADMINISTRATION). THE $350-$400 WILL ONLY BUY ME ANOTHER FAULTY IGNITION SWITCH. THIS IS POTENTIALLY A LIFE-THREATENING SITUATION. OTHERS HAVE BEEN STRANDED IN FREEZING, SNOWY WEATHER NOWHERE NEAR A REPAIR SHOP, IN EXTREME HEAT WITH SMALL CHILDREN IN THE CAR, IN UNSAFE NEIGHBORHOODS AT NIGHT (SEE HTTP://WWW.FORDPROBLEMS.COM/FOCUS/KEY-WONT-TURN-IN-THE-IGNITION.SHTML COMPLAINTS). FORD SHOULD FIX THIS PROBLEM AT NO COST THROUGH A RECALL AND INSTALLATION OF A RELIABLE IGNITION SWITCH. *TR
I AM A WOMAN WHO WAS LEFT SITTING WHEN MY IGNITION LOCKED UP AND THE KEY WOULD NOT TURN IN MY 2003 FORD FOCUS. I CALLED TRIPLE A AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS AT A COST OF $278.00 I HAVE SINCE DISCOVERED THAT THIS IS A PROBLEM THAT APPARENTLY HAS NOT BEEN FIXED BY FORD AND COULD EASILY HAPPEN AGAIN. OF CO…
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I AM A WOMAN WHO WAS LEFT SITTING WHEN MY IGNITION LOCKED UP AND THE KEY WOULD NOT TURN IN MY 2003 FORD FOCUS. I CALLED TRIPLE A AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS AT A COST OF $278.00 I HAVE SINCE DISCOVERED THAT THIS IS A PROBLEM THAT APPARENTLY HAS NOT BEEN FIXED BY FORD AND COULD EASILY HAPPEN AGAIN. OF COURSE, THIS WOULD RESULT IN ANOTHER LARGE AMOUNT OF OUT OF POCKET EXPENSE FOR A NEGLECTING ACT OF FORD. IT SEEMS TO BE A COMMON EXPENSIVE PROBLEM THAT SHOULD HAVE A RECALL. IT'S A DANGEROUS THING FOR ANYONE TO BE LEFT SITTING WITHOUT A FUNCTIONING VEHICLE, LET ALONE A WOMAN BY HERSELF. *TR
2003 FORD FOCUS IGNITION. WE TRIED 3 KEYS AND THE IGNITION WILL NOT TURN. WE DID A LITTLE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM. OVER 116 SO FOR THAT HAVE SUBMITTED SUCH COMPLAINTS ABOUT THIS VEHICLE. RECALL NECESSARY!!!!! *TR
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE IGNITION. HOWEVER, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE SECURITY SYSTEM; PASS SECURITY SWITCH. THE REPAIR PART WAS ORDERED. THE VEHICLE HAS NOT BEEN REPA…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE IGNITION. HOWEVER, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE SECURITY SYSTEM; PASS SECURITY SWITCH. THE REPAIR PART WAS ORDERED. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE UNAVAILABILITY OF THE PART. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 132,000.
I HAVE A 2003 FORD FOCUS SEDAN AND THE IGNITION LOCKED UP ONE DAY AND WOULDN'T START. IT WASN'T THE STEERING COLUMN LOCKING AND I HAD TO CALL AAA THINKING I'D NEED TO GET TOWED. THE AAA GUY ACTUALLY TOLD ME THIS WAS A VERY COMMON FORD PROBLEM AND THAT I WAS LUCKY I WASN'T STRANDED TOO FAR. I WAS FINALLY ABLE TO START THE CAR B…
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I HAVE A 2003 FORD FOCUS SEDAN AND THE IGNITION LOCKED UP ONE DAY AND WOULDN'T START. IT WASN'T THE STEERING COLUMN LOCKING AND I HAD TO CALL AAA THINKING I'D NEED TO GET TOWED. THE AAA GUY ACTUALLY TOLD ME THIS WAS A VERY COMMON FORD PROBLEM AND THAT I WAS LUCKY I WASN'T STRANDED TOO FAR. I WAS FINALLY ABLE TO START THE CAR BY HITTING THE KEY WITH A SMALL TOOL TO "UNLOCK" THE IGNITION. I'VE TRIED LEAVING THE KEY IN THE IGNITION TO PREVENT THE PROBLEM HAPPENING AGAIN, WHICH MAKES ME FEEL UNSAFE, BUT THE PROBLEM OCCURS EVERY TIME I TAKE THE KEY OUT AND MADE ME WORRIED ABOUT BEING STRANDED OR PAYING TOWING COSTS. I FINALLY TOOK THE CAR TO THE FORD DEALER AND IT IS GOING TO COST ME ALMOST $500 TO GET THE IGNITION REPLACED. *TR
I'M UNABLE TO TURN THE KEY IN THE IGNITION SWITCH, WHICH LEFT ME STRANDED AT WORK AFTER 5:00PM AT NIGHT. WHEN THIS HAPPENS, THE CAR BECOMES INOPERABLE UNTIL REPAIRS ARE MADE. THIS DID HAPPEN TO ME ONCE BEFORE AROUND 09/2009. I HAD MY CAR TOWED TO A LOCKSMITH AND THEY WERE ABLE TO FIX IT. THEY TOLD ME THIS WAS A KNOWN ISSUE WITH …
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I'M UNABLE TO TURN THE KEY IN THE IGNITION SWITCH, WHICH LEFT ME STRANDED AT WORK AFTER 5:00PM AT NIGHT. WHEN THIS HAPPENS, THE CAR BECOMES INOPERABLE UNTIL REPAIRS ARE MADE. THIS DID HAPPEN TO ME ONCE BEFORE AROUND 09/2009. I HAD MY CAR TOWED TO A LOCKSMITH AND THEY WERE ABLE TO FIX IT. THEY TOLD ME THIS WAS A KNOWN ISSUE WITH MY CAR. I LOOKED THIS ISSUE UP ONLINE AND THERE ARE THOUSANDS OF PEOPLE WHO ARE HAVING THE SAME ISSUE WITH THE FORD FOCUS. THIS ISSUE SHOULD BE RECTIFIED BY FORD THROUGH A RECALL. I CALLED FORD CUSTOMER SERVICE AND THEY SAID ALL WE CAN DO AT THIS POINT IS LOG YOUR CALL. BECAUSE OF THIS ISSUE I'VE BEEN STRANDED TWICE IN THE PM. THIS IS A SAFETY ISSUE THAT SHOULD BE RECTIFIED BY FORD. *TR
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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