2002 Ford Focus Svt

TL* THE CONTACT OWNS A 2002 FORD FOCUS SVT. THE CONTACT STATED THAT THE REAR LOWER CONTROL ARM BROKE IN TWO WHILE HE WAS DRIVING AT APPROX 5 MPH. HE HEARD A LOUD NOISE AND THE REAR OF THE VEHICLE DROPPED TO THE GROUND. HE HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE PASSENGER SIDE REAR CONTROL ARM BROKE AND THE DRIVER SIDE REAR CONTROL ARM WAS CRACKED AND ABOUT TO EXPERIENCE THE SAME FAILURE. BOTH SIDES OF THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. HE CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

I PURCHASED NEW AN 2002 FORD FOCUS WITH A SERIOUS SUSPENSION PROBLEM. THE VEHICLE HAS WORN THROUGH TWO SETS OF TIRES UNEVENLY ON THE INSIDE OF THE TREAD. ONE SET HAD ACTUALLY WORN DOWN TO THE STEEL BELT BEYOND THE RUBBER CAUSING ITS FAILURE AT 18,000 MILES. THIS INCIDENT CAUSED DAMAGE TO THE FRONT WHEEL, WHICH HAD TO BE REPLACED. I HAVE HAD IT CHECKED BY A PROFESSIONAL AUTOMOTIVE ALIGNMENT SHOP, AND WAS TOLD IT WAS WELL WITHIN FORDS SPECIFICATIONS. AFTER CONTACTING FORD MOTOR COMPANY AND THEIR SPECIAL VEHICLE TEAM THEY BOTH SAID THERE WAS NOT ANYTHING THAT COULD BE DONE. I AM LUCKY THAT THE PROBLEM HAS NOT CAUSED A SERIOUS ACCIDENT WITHIN THE LAST 30,000 MILES AND TWO SETS OF TIRES. I FEEL THIS SAFETY OVERSIGHT IS DUE TO FORD AND ITS FAILURE TO PROPERLY ADJUST THEIR SUSPENSION PARAMETERS TO WORK PROPERLY ON OUR 2002 FORD FOCUS. REPLACED ONE FACTORY WHEEL, INSTALLED SUSPENSION CAMBER ADJUSTMENT PARTS, FOUR NEW TIRES AND HAD VEHICLE RE ALIGNED OUT OF FORDS FACTORY SPECIFICATIONS. *NM