2010 Ford Flex

I TURNED MY CAR ON TO BACK OUT OF MY DRIVEWAY AND HAD NO POWER STEERING AND ON MY DASH IT SAID POWER STEERING FAULT. THIS IS A FORD LIMITED 2010 WITH ECOBOOST ENGINE AND PARKING ASSIST. THIS PART HAS BEEN RECALLED ON EVERY OTHER FORD BUT MY YEAR. IT IS UNDRIVABLE BECAUSE THE POWERSTEERING COULD GONOUT AT ANYTIME. THE PART FROM FORD IS 2643 PLUS LABOR. I ONLY HAD 119,000 MILES ON MY FORD.

2010 FORD FLEX 2ND ROW OF SEATS 40/60. THE LARGER SEAT HAS LOCKED INTO POSITION CAUSED BY A CABLE PART THAT CAN SLIP OUT OF PLACE. SEAT WILL NOT FLIP UP OR DOWN. DEALERS ARE CHARGING $700 TO FIX THIS CABLE AND PLASTIC PART. THIS HAS HAPPENED 2X SINCE I'VE OWNED THE CAR. HERE IS A YOUTUBE LINK HTTPS://M.YOUTUBE.COM/WATCH?V=OAOYMBZTC6S MANY ONLINE REPORTS OF THIS PROBLEM TO OTHER FLEX OWNERS. THANKS

VEHICLE WAS TURNING OFF OF A STATE HIGHWAY INTO A SCHOOL ENTRANCE. WITHOUT WARNING (NO WARNING LIGHTS ON DASH) ENGINE STOPPED RUNNING. DUE TO ENGINE SHUT DOWN ALL AUXILIARY SYSTEMS LOST POWER. VEHICLE WAS MAKING A LEFT TURN INTO A SCHOOL ENTRANCE WHEN ENGINE TURNED OFF. IN THE MIDDLE OF THE TURN THE LOSS OF POWER STEERING AND POWER BRAKES MADE NEGOTIATING THE TURN UNSAFE. THE OPERATOR WAS UNABLE TO KEEP THE VEHICLE ON THE PAVED ENTRANCE AND ENDED UP OFF THE SHOULD AND INTO THE GRASS. FORTUNATELY THERE WERE NO PEDESTRIANS OR OBSTACLES. FAILURE COULD CAUSE A SAFETY ISSUE AT HIGHWAY SPEED DUE TO POTENTIAL FOR REAR ENDING DUE TO LOSS OF POWER. THIS ENGINE FAILURE IS DUE TO FORD 3.5 DURATEC INTERNAL WATER PUMP DESIGN. WHEN THE WATER PUMP SEALS FAIL, ALL COOLANT IS CONTAINED IN THE MOTOR AND COLLECTED IN THE OIL PAN. BY COLLECTING THE COOLANT IN THE OIL PAN IT CAUSED A P0016 CODE AND THE ENGINE TO SHUT OFF. THEIR WAS NO WARNING OF THIS. THE CAR WAS DRIVEN 3.5HRS THE PREVIOUS DAY WITH NO ISSUES OR WARNING LIGHTS. FORD IS UNWILLING TO RECOGNIZE THE PROBLEM. I FILED CLAIMS WITH FORD CUSTOMER SERVICE #11792792 AND CAS-11876774 ON THIS ISSUE. REPAIR BILL WAS $4100 TO REPLACE THE MOTOR WITH A SIMILAR USED MOTOR. THE VEHICLE REPAIR WAS JUST COMPLETED YESTERDAY AND I STILL FEEL UNSAFE AND UNCOMFORTABLE KNOWING THE SAME POTENTIAL FOR ENGINE FAILURE EXISTS. IT IS BOTH A SAFETY CONCERN AND AN FINANCIAL CONCERN. THEIR ARE MANY DOCUMENTED CASES OF THIS HAPPENING ON FORDFLEX.NET (15 CASES) ALSO ON FORDTAURUS.NET. PLEASE GOOGLE DURATEC 3.5 WATER PUMP FAILURE. THESE FORUMS DOCUMENT OTHER NHTSA CLAIMS FILED FOR EXACT REASONS.

TRANSMISSION AND POWER TRANSFER UNIT (PTU). THE TRANSMISSION HAS BEEN SHIFTING AWKWARDLY SINCE 10,000 MILES. HAVE BEEN TO THE DEALER NUMEROUS TIMES AND THEY ARE UNABLE TO DIAGNOSE. A MECHANIC AT LARRY H. MILLER FORD, IN LAKEWOOD CO, RECENTLY TOLD ME THE TRANSMISSION MIGHT OR SHOULD BE RECALLED IN THE FUTURE. AT 87,506 MILES THE PTU WENT OUT AND HAD TO BE REPLACED AT A COST OF $1,692.26. THE PTU CAME ORIGINALLY WITHOUT A DRAIN PLUG AND WAS IMPOSSIBLE TO SERVICE. REPLACEMENT PTU DOES HAVE A DRAIN PUG. I BELIEVE BOTH THE TRANSMISSION AND PTU ARE DEFECTIVE DESIGNS AND NEED TO BE RECALLED.

TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE DEFROSTER FAILED WITHOUT WARNING. IN ADDITION, THE BLOWER FAILED AND THE HEATER OR AIR CONDITIONING UNITS WOULD NOT TURN ON, TURN ON INDEPENDENTLY, OR WOULD FAIL TO TURN OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN ABRUPTLY AND ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE VEHICLE RAN OUT OF FUEL WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED 62 MILES BEFORE EMPTY PRIOR TO THE FAILURE. THE ISSUE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TOTAL MOTOR FAILURE WHEN DRIVING! TRANSMISSION FREQUENTLY SLIPS. MOTOR HAD TO BE REPLACED. WHEN PRESSURE EXHAUST FOR ECOBOOST IS REDIRECTED TO CYLINDER 3 AND 5 THE HEAD GASKET FAILS ALLOWING WATER TO ENTER THE HEAD OF MOTOR WHICH THEM STEAM FRIES THE CYLINDERS. THIS IS VERY COMMON IN THE 2010 FLEX WITH ECBOOST AND NEED TO BE RECALLED ASAP! MOTORS UP TO 100,000. MINE HAD 74000 WHEN FAILURE OCCURRED. *TR

APPROXIMATELY 5 MONTHS AGO I WENT TO GO START MY 2010 FORD FLEX AND I HAD NO POWER STEERING. I COULD NOT STEER MY CAR AT ALL, AFTER SITTING FOR ABOUT 20 MINUTES I RE-STARTED MY VEHICLE AND THE STEERING WAS BACK TO NORMAL. SINCE THEN I HAVE HAD INTERMITTENT PROBLEMS WITH MY POWER STEERING. OCCASIONALLY WHEN I START MY VEHICLE I HAVE NO POWER STEERING, IF I TURN THE STEERING WHEEL SLIGHTLY LEFT OR RIGHT IT WILL COME BACK ON. I HAVE NO WARNING LIGHTS ON MY DASHBOARD FOR THIS, BUT I HAVE HAD ON OCCASION THE TRACTION CONTROL LIGHT COME ON BUT ONLY FOR A COUPLE OF MINUTES, THEN IT GOES AWAY. I HAVE TAKEN IT TO FORD AND THEY CLAIMED I HAD A FAULT CODE FOR THE POWER STEERING, BUT COULD NOT SEND ME ANY INFO ON IT. LUCKILY THIS HAS NOT HAPPENED WHILE THE VEHICLE IS BEING DRIVEN, IT'S USUALLY UPON STARTING. IT SEEMS BASED ON THE RECALL OF 2011-2014 THAT FORD WOULD HAVE INCLUDED THE 2010 VEHICLES. IF THIS HAPPENS WHILE I'M DRIVING IT COULD HAVE SERIOUS CONSEQUENCES.

THE ELECTRIC POWER STEERING ASSIST SYSTEMS INTERMITTENTLY FAILS RESULTING IN THE LOSS OF STEERING. THIS HAPPENS MOSTLY AT STARTUP AND MOST OF THE TIME REQUIRES TURNING THE ENGINE OFF AND THEN RESTARTING THE ENGINE TO GET THE ELECTRIC POWER STEERING ASSIST SYSTEMS TO FUNCTION. I HAVE HAD THE VEHICLE TO A FORD DEALER FOR THIS PROBLEM BUT THEY REFUSE TO DO ANYTHING ABOUT IT UNLESS THEY SEE IT HAPPEN, WHICH WOULD BE VERY DIFFICULT TO DO SINCE IT IS A KNOWN INTERMITTENT PROBLEM. MY UNDERSTANDING IS THAT THERE IS A RECALL FOR THIS EXACT PROBLEM FOR 2011 - 2013 FORD FLEX'S. FOR SOME REASON THE 2010 FLEX IS NOT INCLUDED IN THE RECALL. THIS HAS BEEN HAPPENING FOR ABOUT SIX WEEKS NOW BUT AGAIN THE PROBLEM IS VERY INTERMITTENT. AT THIS POINT I AM AFRAID FOR THE SAFETY OF MYSELF AND MY FAMILY.