IllustrationWater ingress into rear side door latch - froze - door opened while car was in motion
2010 Ford Flex
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 Ford Flex do not stand out strongly from the model-year median of 139.
About this comparison →How this year compares
Owner complaints by model year
Compare all Flex years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
230–25K
1125–50K
2650–75K
1775–100K
26100–150K
10150K+
113 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports2 fire reports4 injury reports
Structure complaints
2 reportsWE WERE INVOLVED IN AN ACCIDENT WHERE A JEEP WAS THROWN INTO THE FRONT OF OUR VEHICLE BY A FORD F-150, TOTALING OUR VEHICLE, AND OUR AIRBAGS DID NOT DEPLOY, NONE OF THEM. WE WERE AT A STOP SIGN AND ALL WALKED AWAY FROM THE ACCIDENT, BUT THE POLICE, FIRE DEPARTMENT, AND INSURANCE ADJUSTER ALL SAID SOMETHING WAS WRONG FOR THE MET…
Read full complaint
WE WERE INVOLVED IN AN ACCIDENT WHERE A JEEP WAS THROWN INTO THE FRONT OF OUR VEHICLE BY A FORD F-150, TOTALING OUR VEHICLE, AND OUR AIRBAGS DID NOT DEPLOY, NONE OF THEM. WE WERE AT A STOP SIGN AND ALL WALKED AWAY FROM THE ACCIDENT, BUT THE POLICE, FIRE DEPARTMENT, AND INSURANCE ADJUSTER ALL SAID SOMETHING WAS WRONG FOR THE METAL IBEAM BEHIND THE BUMPER TO BE CRUSHED INTO THE RADIATOR AND FOR OUR AIRBAGS TO NOT DEPLOY. THE INSURANCE ADJUSTER HAD ALREADY DEEMED OUR FLEX AS A TOTAL LOSS BUT MENTIONED THAT HAD WE REPAIRED THE VEHICLE WE WOULD NEED TO INVESTIGATE FURTHER WHY THE AIRBAGS MALFUNCTIONED AND HAVE IT FIXED. WE WOULD STILL LIKE TO INVESTIGATE TO UNDERSTAND WHY THIS HAPPENED AND TO ENSURE THIS WAS AN ISOLATED INCIDENT OR THAT A RECALL IS ISSUED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS SAFETY FEATURE MALFUNCTION HAPPENS TO SOMEONE ELSE. *TR
Official recalls
116V247000 · Air Bags:frontal
Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.