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2010 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →
139Owner complaints

Model-year median: 139

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
181
2009139
2010144
201164
2012578
2013
Compare all Flex years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Steering
32Engine
30Electrical System
13Fuel/propulsion System
12Power Train
12
All reported categories
Service Brakes, Hydraulic
9Vehicle Speed Control
9Air Bags
8Engine And Engine Cooling
8Service Brakes
7Unknown Or Other
7Suspension
5Visibility
5Fuel System, Gasoline
4Seats
4Seat Belts
2Structure
2Tires
2Wheels
2Child Seat
1Electronic Stability Control (esc)
1Equipment
1Exterior Lighting
1Latches/locks/linkages
1Traction Control System
1Trailer Hitches
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

113 reports with mileage · 26 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports2 fire reports4 injury reports

Steering complaints

32 reports
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54,000 miles · Jun 11, 2014
Steering

I HAVE A 2010 FORD FLEX ECO BOOST. THE ELECTRIC ASSIST POWER STEERING IS GOING OUT. THE PROBLEM BEGAN SPORADICALLY AND THEN BECAME MORE PREVALENT. IT USUALLY OCCURS AT LOW SPEEDS. THE FORCE REQUIRED TO TURN THE WHEEL WHEN IT GOES OUT IS RIDICULOUS. IT CAN BE ESPECIALLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC. INITIALLY, THE POWE…

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I HAVE A 2010 FORD FLEX ECO BOOST. THE ELECTRIC ASSIST POWER STEERING IS GOING OUT. THE PROBLEM BEGAN SPORADICALLY AND THEN BECAME MORE PREVALENT. IT USUALLY OCCURS AT LOW SPEEDS. THE FORCE REQUIRED TO TURN THE WHEEL WHEN IT GOES OUT IS RIDICULOUS. IT CAN BE ESPECIALLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC. INITIALLY, THE POWER STEERING WOULD GO OUT FOR A SHORT DISTANCE (LESS THAN 1 MILE) AND THEN COME BACK. THEN, IT REMAINED OUT FOR A 3 MILE PERIOD BEFORE COMING BACK. THERE ARE NO WARNING LIGHTS ON THE DASH WHEN THIS HAPPENS. I JUST WENT TO A FORD DEALERSHIP, AND THEY QUOTED $2,200 TO REPLACE THE ENTIRE STEERING COLUMN. HOWEVER, THEIR DIAGNOSTIC EQUIPMENT DIDN'T RAISE ANY WARNINGS EITHER. SO, THIS WAS JUST A GUESS ON THEIR PART. I TOOK THE FLEX IN TO ADDRESS SOME TSBS, AFTER WHICH THE POWER STEERING WORKED AGAIN FOR ABOUT 1,000 MILES. SIX MONTHS LATER, IT WENT OUT COMPLETELY AGAIN. TOOK THE CAR TO AN INDEPENDENT MECHANIC, WHO HOOKED IT UP TO THE LATEST DIAGNOSTIC EQUIPMENT, AND AGAIN EVERYTHING LOOKED GOOD - NO CODES. THE POWER STEERING IS COMPLETELY GONE. HOWEVER, ON START-UP IT WILL OCCASIONALLY COME BACK FOR ONE TURN OF THE WHEEL. *TR

NHTSA ODI #10597742

26,000 miles · May 22, 2012
Service BrakesSteeringVehicle Speed Control

WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWI…

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WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWICE IN THE MONTH OF APRIL/MAY. *TT

NHTSA ODI #10459242

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.