← New search

2009 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →

When problems were reported

Mileage at the reported incident

150 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports5 injury reports

What owners actually said

181 reports
115,000 miles · Nov 13, 2014
Steering

WAS DRIVING ONTO RAMP AND STEERING BECAME HARDER TO DRIVE AND THERE WAS A HUMMING SOUND. *TR

NHTSA ODI #10654649

48,000 miles · Oct 30, 2014
Electronic Stability Control (esc)Service Brakes

WHILE LEAVING A PARKING LOT AND ACCELERATING TO BARELY 10 MPH, THE LEFT FRONT BRAKES SEEMED TO LOCK UP AND THE CAR STUTTERED. AFTER STOPPING AND ACCELERATING AGAIN, THE PROBLEM DID NOT REOCCUR AT THAT TIME. THE SECOND TIME, I WAS LEAVING MY DRIVEWAY, AGAIN GOING NO MORE THAT 10 MPH AND THE SAME THING HAPPENED, THIS TIME I NOTI…

Read full complaint

WHILE LEAVING A PARKING LOT AND ACCELERATING TO BARELY 10 MPH, THE LEFT FRONT BRAKES SEEMED TO LOCK UP AND THE CAR STUTTERED. AFTER STOPPING AND ACCELERATING AGAIN, THE PROBLEM DID NOT REOCCUR AT THAT TIME. THE SECOND TIME, I WAS LEAVING MY DRIVEWAY, AGAIN GOING NO MORE THAT 10 MPH AND THE SAME THING HAPPENED, THIS TIME I NOTICED MY TRACTION CONTROL LIGHT FLASHING. I PUT THE CAR INTO REVERSE, BACKED UP A BIT THINKING I'D RUN OVER SOMETHING, AND ACCELERATED AGAIN. NOPE, DIDN'T RUN OVER ANYTHING, JUST TRACTION CONTROL SEIZING UP. VERY CONCERNED THIS MAY HAPPEN AT HIGHER SPEEDS AND CAUSE AN ACCIDENT. *TR

NHTSA ODI #10651327

25,500 miles · Oct 27, 2014
Electrical SystemEngine And Engine Cooling

SIX AM, TOTALLY DARK, LIGHTS ON LOW BEAM, TOTAL POWER FAILURE WHILE IN HEAVY TRAFFIC AND INCHING FORWARD. ENGINE DIED AND ALL ELECTRICAL COMPONENTS FAILED WITHIN 30 SECONDS. BATTERY WAS NEW IN AUGUST OF 2014, ALL CONNECTIONS TIGHT. I WAS IN LANE THREE FROM THE RIGHT ON A SIX LANE FREEWAY THAT WAS TOTALLY IMPACTED WITH VEHICLE…

Read full complaint

SIX AM, TOTALLY DARK, LIGHTS ON LOW BEAM, TOTAL POWER FAILURE WHILE IN HEAVY TRAFFIC AND INCHING FORWARD. ENGINE DIED AND ALL ELECTRICAL COMPONENTS FAILED WITHIN 30 SECONDS. BATTERY WAS NEW IN AUGUST OF 2014, ALL CONNECTIONS TIGHT. I WAS IN LANE THREE FROM THE RIGHT ON A SIX LANE FREEWAY THAT WAS TOTALLY IMPACTED WITH VEHICLES. I TRIED TO EXIT TO RIGHT SHOULDER BUT COULD NOT AND ENDED UP BLOCKING LANES TWO AND THREE. NO POWER TO ANYTHING BUT I WAS ABLE TO GET SHIFT LEVER INTO PARK AND THE CAR STARTED. WOULD NOT START IN NEUTRAL OR DRIVE. HAS NOT OCCURRED SINCE AFTER DRIVING APPROXIMATELY 650 MILES.

NHTSA ODI #10654410

155,322 miles · Oct 19, 2014
Power Train

VEHICLE STOP RUNNING NO POWER. *TR

NHTSA ODI #10648639

78,000 miles · Sep 23, 2014
EngineFuel/propulsion SystemPower Train

ENGINE STUMBLED AND THEN LOST POWER. IT RE-STARTED BUT IDLED AT 750RPM. CAR WOULD NOT ACCELERATE. PLACING THE CAR INTO NEUTRAL AND DEPRESSING THE ACCELERATOR DID NOT INCREASE THE ENGINE SPEED. THIS PERSISTED ABOUT 3-4 MINUTES. AFTERWARDS, THE ENGINE SPEED RESPONDED TO THE ACCELERATOR, AND WHEN PLACED IN GEAR, ACCELERATED NORMALL…

Read full complaint

ENGINE STUMBLED AND THEN LOST POWER. IT RE-STARTED BUT IDLED AT 750RPM. CAR WOULD NOT ACCELERATE. PLACING THE CAR INTO NEUTRAL AND DEPRESSING THE ACCELERATOR DID NOT INCREASE THE ENGINE SPEED. THIS PERSISTED ABOUT 3-4 MINUTES. AFTERWARDS, THE ENGINE SPEED RESPONDED TO THE ACCELERATOR, AND WHEN PLACED IN GEAR, ACCELERATED NORMALLY. THIS HAS HAPPENED THREE TIMES IN THE PAST YEAR. *TR

NHTSA ODI #10638546

129,000 miles · Sep 5, 2014
Seats

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE DRIVER'S SEAT HAD RECLINED INDEPENDENTLY AND FAILED TO RETURN TO THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA ODI #10631091

24,000 miles · Aug 26, 2014
Suspension

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 10MPH THE TRACTION CONTROL LIGHT ILLUMINATED AND A UNKNOWN NOISE CAME FROM THE VEHICLE. THE SOUND STOPPED ONCE THE LIGHT TURNS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE TO THE V…

Read full complaint

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 10MPH THE TRACTION CONTROL LIGHT ILLUMINATED AND A UNKNOWN NOISE CAME FROM THE VEHICLE. THE SOUND STOPPED ONCE THE LIGHT TURNS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI #10628419

24,590 miles · Jun 18, 2014
Service Brakes

MY 2009 FORD FLEX LIMITED FWD HAS LESS THAN 50K MILES AND THE REAR ROTORS HAS BEEN REPLACED TWICE. THEY RUSTED AWAY, CORROSIVE BRAKE FLUID CAUSES RUST. MY DEALER KEEPS SAYING THAT ALL FLEX VEHICLES HAVE THIS PROBLEM. *TR

NHTSA ODI #10604401

Mileage unknown · Jun 11, 2014
Structure

WATER DOES NOT DRAIN FROM THE COWL VENT DRAIN AREA, AND IF COWL AREA IS FULL, CLOGGED WATER WILL ENTER INTO THE PASSENGER SIDE FLOOR. SLOSHING WATER CAN BE HEARD BEHIND INSTRUMENT PANEL/FIRE WALL AREA. CANNOT CLEAN DRAINS IN THAT AREA. THIS PROBLEM COULD LEAD TO ELECTRICAL SHORTAGE AND COMPONENT FAILURE. *TR

NHTSA ODI #10597531

47,813 miles · Jun 8, 2014
Engine And Engine Cooling

2011 @ 47,813 MILES: CAR NOT COOLING OR TAKES A LONG TIME TO COOL IN CABIN- FORD FOUND "COOLANT FAN INOPERABLE AND COOLANT FAN ASSEMBLY REPLACED" TO MIN AVAIL WOULD STOP WORKING INTERMITTENTLY (PURCHASED FLEX USED FROM DEALER 8 WEEKS PRIOR); AIR CONDITION CONDENSER DAMAGED: "REPLACED AIR CONDITIONER CONDENSER, EVC ND RECHARG…

Read full complaint

2011 @ 47,813 MILES: CAR NOT COOLING OR TAKES A LONG TIME TO COOL IN CABIN- FORD FOUND "COOLANT FAN INOPERABLE AND COOLANT FAN ASSEMBLY REPLACED" TO MIN AVAIL WOULD STOP WORKING INTERMITTENTLY (PURCHASED FLEX USED FROM DEALER 8 WEEKS PRIOR); AIR CONDITION CONDENSER DAMAGED: "REPLACED AIR CONDITIONER CONDENSER, EVC ND RECHARGED SYSTEM" BY FORD (OUR COST) SAFETY: PASSENGER SIDE AIR BAG LIGHT COMES OFF/ON INTERMITTENTLY- FORD FOUND NOTHING NOR COULD REASSURE AIR BAGS WORKING CORRECTLY; POWER STEERING COOLER DAMAGED- FORD REPLACED AT OUR COST; MAY 2013 @ 63,349 MILES: AIR CONDITIONER INTERMITTENTLY SHUTS (OFF NO BLOWER) WHILE LIGHTS SHOWING A/C ON- FORD, "REAR ACTUATORS FAILED- REPLACED, UPDATED TEMP. SENSOR JUNE 2013 @ 64,078 MILES: PASSENGER AIR BAG LIGHTS COME OFF AND ON INTERMITTENTLY- FORD FOUND, " AIR BAG WIRING CONNECTOR NOT SECURELY ATTACHED TO SEAT FRAME; GRINDING NOISE AND CAR SEEMS TO DOWNSHIFT WHILE DRIVING; FORD' "GLITCH IN COMPUTER SYSTEM;" CLICKING NOISE IN DASH BOARD HAPPENS WHEN A/C BOTH OFF AND ON- FORD, "RECIRCULATION DOOR ACTUATOR FAILURE- REPLACED BY FORD; JUNE 2014 @ 73,046 SAFETY: AIR CONDITIONER TURNS OFF INTERMITTENTLY, NOT COOLING WHILE IDLE; ENGINE OVERHEATING QUICKLY (I.E. AT STOP SIGNS) ALL OF WHICH CAN BLOW THE ENGINE; WE REPLACED COOLING FAN RELAY TO NO AVAIL; FORD," COOLING FAN MODULE FAILED- WE REPLACED @ FORD FOR $1094.26 TO NO AVAIL. ENGINE CONTINUING TO OVERHEAT: AIR CONDITIONER NOT COOLING WHILE IDLE. *TR

NHTSA ODI #10596918

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.