IllustrationTailgate opens in transit and allows contents of bed to fall out of vehicle causing issues for drivers behind truck
2017 Ford F-450
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-450 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports1 injury reports
Structure complaints
9 reportsThe contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of …
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The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It…
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Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.
TL* THE CONTACT OWNS A 2017 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD CRUNCHING SOUND AND BECAME AWARE THAT THE TAILGATE HAD FALLEN ONTO THE TRAILER. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT THAT A PREVIOUS RECALL REPAIR…
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TL* THE CONTACT OWNS A 2017 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD CRUNCHING SOUND AND BECAME AWARE THAT THE TAILGATE HAD FALLEN ONTO THE TRAILER. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT THAT A PREVIOUS RECALL REPAIR WAS PERFORMED CORRECTLY. THE VEHICLE WAS THEN TAKEN TO THOROUGHBRED FORD (8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THE CONTACT WAS INFORMED THAT THE DENT WAS BEING REPAIRED AND THE PART WAS BEING REPAINTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT A CLAIM NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
TAILGATE TO TRUCK HAS OPENED 3 TIMES WHILE DRIVING BETWEEN SEPTEMBER AND NOVEMBER 2019. I AM NOT SURE AT THE EXACT TIME AND CONDITIONS THAT THE TAILGATE OPENED BUT WEATHER WAS RAINING MID-DAY ON TWO OF THE OCCASIONS, THE THIRD WAS EARLY MORNING. ONE OF THE TIMES THE TAILGATE OPENED WAS WHILE TOWING A CARGO TRAILER WHICH RESULTE…
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TAILGATE TO TRUCK HAS OPENED 3 TIMES WHILE DRIVING BETWEEN SEPTEMBER AND NOVEMBER 2019. I AM NOT SURE AT THE EXACT TIME AND CONDITIONS THAT THE TAILGATE OPENED BUT WEATHER WAS RAINING MID-DAY ON TWO OF THE OCCASIONS, THE THIRD WAS EARLY MORNING. ONE OF THE TIMES THE TAILGATE OPENED WAS WHILE TOWING A CARGO TRAILER WHICH RESULTED IN DAMAGE TO THE TOP OF THE TAILGATE AS IT FELL ON THE TRAILER TONGUE JACK HANDLE. AS A NEWLY RETIRED NAVY PILOT I 'PRE-FLIGHT' MY TRUCK AND TRAILER BEFORE EVERY DRIVE CHECKING SAFETY CHAINS, LOCKS, TIRES AND LIGHTS.
TL* THE CONTACT OWNS A 2017 FORD F-450. WHILE DRIVING 10 MPH AND HAULING A TRAILER, THE CONTACT ATTEMPTED TO MAKE A HARD RIGHT TURN WHEN, WITHOUT WARNING, THE TAILGATE DISENGAGED AND FELL TO THE GROUND. THE TAILGATE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DE…
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TL* THE CONTACT OWNS A 2017 FORD F-450. WHILE DRIVING 10 MPH AND HAULING A TRAILER, THE CONTACT ATTEMPTED TO MAKE A HARD RIGHT TURN WHEN, WITHOUT WARNING, THE TAILGATE DISENGAGED AND FELL TO THE GROUND. THE TAILGATE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,700.
I HAVE A 2017 FORD SUPER DUTY F450 PLATINUM. MULTIPLE TIME THE TAILGATE HAS DROPPED O ITS OWN WHILE IM DRIVING THE TRUCK. KEYS ARE RESTING IN CONSOLE NOT TOUCHING RELEASE BUTTON AND DROPS ON ITS OWN. HAVE CHECKED AND DOUBLED CHECKED CLOSING FIRMLY. STILL OPENS INTERMITTENTLY. I HAVE HAD MULTIPLE WITNESSES WATCH IT HAPPEN. IT …
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I HAVE A 2017 FORD SUPER DUTY F450 PLATINUM. MULTIPLE TIME THE TAILGATE HAS DROPPED O ITS OWN WHILE IM DRIVING THE TRUCK. KEYS ARE RESTING IN CONSOLE NOT TOUCHING RELEASE BUTTON AND DROPS ON ITS OWN. HAVE CHECKED AND DOUBLED CHECKED CLOSING FIRMLY. STILL OPENS INTERMITTENTLY. I HAVE HAD MULTIPLE WITNESSES WATCH IT HAPPEN. IT HAS NOW HAPPENED WHEN TOWING AND DESTROYED THE TAILGATE AND COULD OF CAUSED AND ACCIDENT.
BROUGHT MY TRUCK INTO THE FORD DEALERSHIP BECAUSE THE DOOR WAS NOT LATCHING CLOSED AT ALL. THE TRUCK IS STILL UNDER WARRANTY AND HAS LESS THAN 20K MILES. LATER THAT DAY THE DEALERSHIP CALLED AND TOLD ME THE TRUCK WAS FIXED AND READY TO BE PICKED UP. LESS THAN 48 HOURS LATER THE LATCH AGAIN WOULD NOT WORK. I DROVE THE TRUCK…
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BROUGHT MY TRUCK INTO THE FORD DEALERSHIP BECAUSE THE DOOR WAS NOT LATCHING CLOSED AT ALL. THE TRUCK IS STILL UNDER WARRANTY AND HAS LESS THAN 20K MILES. LATER THAT DAY THE DEALERSHIP CALLED AND TOLD ME THE TRUCK WAS FIXED AND READY TO BE PICKED UP. LESS THAN 48 HOURS LATER THE LATCH AGAIN WOULD NOT WORK. I DROVE THE TRUCK BACK TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED WITH ONE HAND SO IT WOULDN'T FLY OPEN IN TRAFFIC. THEY AGAIN SAID IT WOULD BE FIXED AND THEY TOLD ME I WAS GIVING THEM 'ATTITUDE' BECAUSE I WAS UPSET THAT IT DIDN'T GET FIXED THE FIRST TIME. ONCE I GOT HOME I CALLED ANOTHER DEALERSHIP AND THEY INFORMED ME THAT THERE WAS ACTUALLY A RECALL FOR THIS EXACT ISSUE. MY BIGGEST GRIPE IS THAT THE FIRST DEALERSHIP NEVER INFORMED ME OF A KNOWN SAFETY ISSUE WITH MY VEHICLE AFTER BRINGING IT IN TWO TIMES WITHIN A THREE DAY PERIOD. I FOUND IT TO BE ALARMING THAT THEY WOULD SEND ME BACK OUT ON THE ROAD WITHOUT FIXING OR EVEN INFORMING ME ABOUT THIS POTENTIAL HAZARD RECALL.
TL* THE CONTACT OWNS A 2007 FORD F-450. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT AND REAR DRIVER'S SIDE AND THE REAR PASSENGER DOOR FAILED TO LOCK WHEN THE TEMPERATURE GOT COLD. THE CONTACT CALLED SIEMANS FORD AT (269) 465-5344 (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106) AND WAS INFORMED THAT THERE WAS NO REMEDY …
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TL* THE CONTACT OWNS A 2007 FORD F-450. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT AND REAR DRIVER'S SIDE AND THE REAR PASSENGER DOOR FAILED TO LOCK WHEN THE TEMPERATURE GOT COLD. THE CONTACT CALLED SIEMANS FORD AT (269) 465-5344 (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE VEHICLE DOORS. THE MANUFACTURER STATED THAT THEY KNEW ABOUT THE FAILURE AND THERE WAS NO REMEDY TO KEEP THE MOISTURE OUT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Official recalls
419V401000 · Equipment
May 29, 2019
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence & remedy
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
19V342000 · Exterior Lighting:brake Lights
May 3, 2019
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Consequence & remedy
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
18V894000 · Engine
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
17V331000 · Latches/locks/linkages:doors:latch; Structure:body:door
May 22, 2017
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence & remedy
Consequence: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Structure:body:door
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ21001 · Power Tailgate Release Systems
Opened Jan 15, 2021 · Closed Jan 10, 2024
Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:tailgate ; Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Structure:body:door
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18011 · Power Tailgate Opens Unintended
Opened Oct 12, 2018 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Electrical System:wiring; Structure:body:tailgate:hinge And Attachments
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Additional source detail variants (2)
Electrical System:wiring
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Structure:body:tailgate:hinge And Attachments
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.