NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
136 reports96,000 miles · Mar 28, 2017
Steering
WHEN TRAVELING AT HIGHWAY SPEEDS WHILE TURNING SLIGHTLY LEFT AND HITTING ANY MODERATE BUMP IN THE ROAD THE TRUCK SHIMMYS VIOLENTLY AND DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. WHILE THE SHIMMY IS OCCURRING STEERING CONTROL BECOMES NEARLY IMPOSSIBLE. THERE SEEMS TO BE AN UN-DAMPENED OSCILLATION OR SEVERE VIBRATION …
Read full complaint
WHEN TRAVELING AT HIGHWAY SPEEDS WHILE TURNING SLIGHTLY LEFT AND HITTING ANY MODERATE BUMP IN THE ROAD THE TRUCK SHIMMYS VIOLENTLY AND DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. WHILE THE SHIMMY IS OCCURRING STEERING CONTROL BECOMES NEARLY IMPOSSIBLE. THERE SEEMS TO BE AN UN-DAMPENED OSCILLATION OR SEVERE VIBRATION OF THE FRONT WHEELS. NOT SURE WHAT THE CAUSE IS. I'VE HAD THE FRONT END LOOKED AT AND BEEN TOLD EVERYTHING LOOKS TIGHT AND THE TIRE PRESSURE IS EVEN AND CORRECT. I HAVE ALSO PERSONALLY LIFTED THE TRUCK AND INSPECTED ALL THE STEERING COMPONENTS AND DO NOT SEE OBVIOUS PLAY IN ANY OF THE BALL JOINTS, TIE-ROD ENDS, SWAY BAR ETC. THE TRUCK ALSO HAS HAD NEW SHOCKS WITHIN THE PAST 200 MILES AND THAT DID NOT HELP. THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND IS REPEATABLE GIVEN THE RIGHT CONDITIONS. I HAD PURCHASED THIS TRUCK APRIL 2016 AND DURING THE TEST DRIVE I COMPLAINED OF A VIBRATION. THE SERVICE PEOPLE TOOK NEARLY A MONTH TO FIGURE OUT A CAUSE. WHAT THE DID HELPED, BUT THE VIBRATION NEVER TRULY WENT AWAY. THIS SLIGHT STEADY VIBRATION SEEMS TO BE RELATED TO THE SEVER VIBRATION BECAUSE IT IS OF EXACTLY THE SAME FREQUENCY AND SPEEDS, JUST UNDER NORMAL CIRCUMSTANCES THE TRUCK IS VERY CONTROLLABLE.
NHTSA ODI #10969120
10,950 miles · Oct 2, 2016
Wheels
CONTINENTAL CONTITRAC TR M+S LT275/70R18 125/122S LOAD RANGE E TIRES. TIRE SPLIT ACROSS TREAD APPROX. 10 INCHES WHILE DRIVING, NOT UNDER LOAD AND NOT TOWING. TIRES HAVE LESS THAN 11,000 MILES ON THEM.
NHTSA ODI #10911033
136,539 miles · Jun 27, 2016
Engine
THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRU…
Read full complaint
THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRUARY 13, 2014 FROM NOSTALGIC MOTOR CARS IN AMHERST, VA. THE TRUCK WAS EXTREMELY CLEAN, WELL MAINTAINED, AND HAD 112,156 MILES. THE TRUCK RAN WELL FOR ALMOST ONE YEAR UNTIL 136,539 MILES. ON JANUARY 26, 2016 THERE WAS A CATASTROPHIC ENGINE FAILURE. THE ENGINE LOCKED AS WE WERE TRAVELED ON HIGHWAY 113 HERE IN ALLEGHANY COUNTY, NC. NO WARNING LIGHTS WHATSOEVER WERE DISPLAYED. THERE WAS A SUDDEN LOSS OF POWER AND OIL WAS SPEWING FROM THE FRONT OF THE ENGINE. WE IMMEDIATELY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. BILL'S GARAGE OF WEST JEFFERSON, NC CHARGED $100 TO HAUL THE TRUCK TO BLUE RIDGE TRUCK AND EQUIPMENT. KELLY JOE BARKER, AN EXPERIENCED DIESEL MECHANIC AND OWNER OF BLUE RIDGE TRUCK EXAMINED THE TRUCK AND FOUND THE CRANKSHAFT WAS LOCKED UP. FRONT SEALS AND BEARING FROM AROUND CRANK SHAFT HAD SPEWED OIL. IN HIS OPINION, AN INTERNAL ENGINE COMPONENT HAD BROKEN AND THE ENGINE SEIZED. WE ORDERED A NEW FORD ENGINE FROM PIEDMONT TRUCK CENTER IN GREENSBORO, N C . IT TOOK 6 WEEKS TO ARRIVE. THE COST OF THE REPAIR IS EXCESS OF $16,000.00. WHILE THE ENGINE WAS REMOVED, WE HAD KELLY JOE DO ANY AND ALL MAINTENANCE AND REPAIRS AS REFLECTED ON THE BILL. THE ORIGINAL ENGINE WAS RETURNED. THE 6.7 ENGINE WAS RECOMMENDED TO ME AS BEING A GREAT ENGINE, AND WAS GOOD UNTIL THIS CATASTROPHIC FAILURE. A FORD F350 6.7 MUST LAST MORE THAN 136,539. FORD TOOK THE OLD ENGINE WHEN THE NEW ENGINE WAS PURCHASED, BUT THEY HAVE DENIED ANY RESPONSIBILTY FOR THE ENGINE.
NHTSA ODI #10877019
27,000 miles · Jun 27, 2016
SteeringSuspensionWheels
AT ANY FREEWAY SPEED IF YOU HIT A POT HOLE OR A SEAM IN THE ROAD ON A TURN, THE TRUCK WILL SHAKE VIOLENTLY UNTIL YOU COME TO A STOP. WE HAVE HAD FORD LOOK AT THIS A NUMBER OF TIMES WITH NOT SUCCESS IN GETTING A SOLUTION. THE TRUCK IS NOT SAFE AND IT HAS HAPPENED TO MULTIPLE DRIVERS OF THIS TRUCK.
NHTSA ODI #10876839
Mileage unknown · May 16, 2016
Trailer Hitches
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT NOTICED THAT THE REAR OF THE OEM TRAILER HITCH HAD PREMATURE CRACKS NEAR THE WELDING. THE CONTACT REPLACED THE OEM TRAILER HITCH WITH A NEW HITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE LABEL THAT INDICATED THE TOWING CAPACITY MAY BE INCORRECT…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT NOTICED THAT THE REAR OF THE OEM TRAILER HITCH HAD PREMATURE CRACKS NEAR THE WELDING. THE CONTACT REPLACED THE OEM TRAILER HITCH WITH A NEW HITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE LABEL THAT INDICATED THE TOWING CAPACITY MAY BE INCORRECT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #10865194
38,000 miles · May 11, 2016
SteeringSuspensionWheels
WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PR…
Read full complaint
WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PROBLEM I CAN ONLY ASSUME THAT THIS WILL BE A YEAR OR TWO FIX AS THE SAME PARTS WILL FAIL AGAIN. FORD SHOULD SOLVE THIS PROBLEM.
NHTSA ODI #10864348
61,000 miles · May 9, 2016
EngineFuel/propulsion System
STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTO…
Read full complaint
STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTOR CLAMP FAILED. WE ALSO FOUND OUT FORD HAS ALREADY IDENTIFIED THESE PARTS AS DEFECTIVE, AND HAVE STARTED USING A NEW PART WITH A NEW PART NUMBER. THIS SHOULD BE A RECALL. THIS TRUCK ONLY HAS 61,000 MILES ON IT. THE FUEL IS ATOMIZED IN THE SPRAY FROM THE INJECTOR, THIS IS A SERIOUS SAFETY ISSUE THAT COULD HAVE RESULTED IN A FIRE, OR WORSE.
NHTSA ODI #10863873
40,000 miles · Mar 7, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN A RECALL INVOLVING THE SENSORS WITH THE EXHAUST SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER WHO SCHEDULED ANOTHER REPAIR. THE VEHICLE HAD NOT BEEN R…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN A RECALL INVOLVING THE SENSORS WITH THE EXHAUST SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER WHO SCHEDULED ANOTHER REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT FOUND THAT NHTSA ACTION NUMBER: RQ14005 (ELECTRICAL SYSTEM, ENGINE, AND ENGINE COOLING) DIRECTLY RELATED TO THE RECALLS RECEIVED AND INCLUDED THE VEHICLE'S YEAR, MAKE, MODEL, AND ENGINE REFERENCED IN THE INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10840223
49,900 miles · Feb 27, 2016
Visibility/wiper
POWER FOLDING SIDE REAR VIEW MIRRORS WILL NOT HOLD THEIR POSITION SETTING CAUSING LACK OF ABILITY TO MONITOR TRAFFIC ON BOTH SIDES OF THE VEHICLE WHEN VEHICLE IS IN MOTION.
NHTSA ODI #10838755
35,000 miles · Feb 3, 2016
Electrical SystemFuel/propulsion System
FUEL TANK COLLAPSED. HAD A 2011 F350 AND THE FUEL TANK COLLAPSED ON ITSELF THE TRUCK IS A SERVICE BODY, TOOK TO THE DEALER AND THEY SAID WE DAMAGED THE TANK AND TRIED TO COVER IT UP BY PUTTING A NEW SKID PLATE ON IT. NOT THE CASE THE TRUCK HAS NEVER LEFT THE PAVEMENT SO WHATEVER THEY RECOMMEND WE REPLACE IT SO WE DID, THIS IS A …
Read full complaint
FUEL TANK COLLAPSED. HAD A 2011 F350 AND THE FUEL TANK COLLAPSED ON ITSELF THE TRUCK IS A SERVICE BODY, TOOK TO THE DEALER AND THEY SAID WE DAMAGED THE TANK AND TRIED TO COVER IT UP BY PUTTING A NEW SKID PLATE ON IT. NOT THE CASE THE TRUCK HAS NEVER LEFT THE PAVEMENT SO WHATEVER THEY RECOMMEND WE REPLACE IT SO WE DID, THIS IS A (STEEL TANK MIND YOU) THE NEXT DAY IT DID IT AGAIN SO WE TOOK TO DEALER AGAIN, THEY SAID THE VENT VALVE SOLENOID WAS PLUGGED SO THEY REPLACED THAT AND PUT A NEW TANK IN IT NEXT DAY IT DID IT AGAIN TOOK BACK TO DEALER SAT THERE FOR ALMOST SIX MONTHS AND THEY SAID THE ECM OR PCM WAS BAD, THEY WOULDN'T COVER ANYTHING IN PARTS SO FAR SO WE PAID FOR THAT TOO. GOT IT BACK RAN GREAT FOR SIX MONTHS AND NOW HAS THE SAME ISSUE. DON'T WANNA DUMP MORE MONEY INTO IT AS WE SPENT CLOSE TO 9,000 THE TIME AND THE DEALER WONT COVER IT AGAIN. SO HAS ANYONE ELSE HAD THIS ISSUE? THE DEALER SAYS ITS NEVER HAPPENED ANYWHERE TO ANYONE BEFORE.
NHTSA ODI #10823932
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration